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☆ Bank of America warns of banking industry deposit delays
▼ + stars: | 2023-11-03 | by ( Matt Egan | ) edition.cnn.com time to read: +1 min

New York CNN —Bank of America alerted customers on Friday that their deposits may be delayed due to a problem impacting multiple banks. Customers at Bank of America, Chase, US Bank, Truist and Wells Fargo have complained of issues on Friday morning, according to Downdetector. An industry source tells CNN that the issue appears to be related to the Automated Clearing House (ACH), which is a network for processing transactions. The source said the problem does not appear to be a bank-specific issue. In a message to customers on Friday, Bank of America said “some deposits may be temporarily delayed.”The message said the deposits from Friday may be delayed due to an “issue impacting multiple financial institutions.”“Your accounts remain secure, and your balance will be updated as soon as the deposit is received,” the Bank of America message read.

Persons: Wells Fargo Organizations: New, New York CNN — Bank of America, Bank of America, US Bank, CNN, Reserve, US Treasury Department Locations: New York, Truist, Wells

A man walks by the Bank of America headquarters in New York on July 18, 2023. Customers at several big banks on Friday wrestled with direct deposit delays stemming from an industry-wide processing issue. There was a surge of "outages" reported by banking customers Friday morning, including Bank of America, Chase, Truist, U.S. Bank and Wells Fargo, according to Downdetector. All Federal Reserve Financial Services are now operating normally, according to a Federal Reserve statement released Friday. Banks are now working to correct the errors in those payments, he said.

Persons: Chase, Gregory MacSweeney, Banks, Lee Henderson Organizations: Bank of America, U.S . Bank, Financial Services, Finance, Social Security, Fed, Electronic Payments, CNBC Locations: New York, Truist, U.S, Wells Fargo

☆ Social media platform X down for thousands of users - Downdetector
▼ + stars: | 2023-08-28 | by ( ) www.reuters.com time to read: 1 min

'X' logo is seen on the top of the headquarters of the messaging platform X, formerly known as Twitter, in downtown San Francisco, California, U.S., July 30, 2023. REUTERS/Carlos Barria/File Photo Acquire Licensing RightsAug 28 (Reuters) - Social media platform X, formerly known as Twitter, is down for thousands of users in the U.S. on Monday, according to outage tracking website Downdetector.com. Downdetector, which tracks outages by collating status reports from several sources including users, said there were more than 17,000 reports of outages, as of 19:24 ET (23:24 GMT). Reporting by Nilutpal Timsina in Bengaluru; Editing by Rashmi AichOur Standards: The Thomson Reuters Trust Principles.

Persons: Carlos Barria, Nilutpal, Rashmi Organizations: REUTERS, Thomson Locations: San Francisco , California, U.S, Bengaluru

☆ Wells Fargo experiencing issues with banking system
▼ + stars: | 2023-08-24 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +2 min

New York CNN —Wells Fargo experienced issues with some aspects of its banking system on Thursday night, according to the bank itself and hundreds of complaints on Downdetector, a platform that tracks service outages. “Currently, some Online Banking customers are unable to complete transfers or Zelle transactions within Online Banking,” the company tweeted in response to another. This is the second time this month Wells Fargo customers experienced widespread issues with the bank’s system. Earlier this month, Wells Fargo customers reported their direct deposits had disappeared from their bank accounts. Last December, regulators fined Wells Fargo $1.7 billion and ordered it to pay $2 billion to customers for a range of “illegal activity.”Rohit Chopra, the Consumer Financial Protection Bureau director, described Wells Fargo as a “repeat offender” and a “corporate recidivist” when the fines were announced.

Persons: Wells, Rohit Chopra, CFPB Organizations: New, New York CNN, CNN, Twitter, Banking, Consumer Financial Locations: New York, Wells Fargo

Slack signage on a laptop computer in the Brooklyn Borough of New York, U.S., on Tuesday, Dec. 1, 2020. Slack said on Thursday that its workplace messaging app is back online after users briefly reported issues earlier in the day. On Thursday morning, Slack had said that customers were having issues sending messages. According to the outage flagging site Downdetector, Slack began experiencing issues just before 5 a.m. The problems peaked at around 5:30 a.m., with 5,000 users reporting issues with the platform.

Persons: Slack Organizations: CNBC Locations: Brooklyn Borough, New York, U.S

☆ WhatsApp messaging disruption resolved, Meta says
▼ + stars: | 2023-07-19 | by ( ) www.reuters.com time to read: +1 min

July 19 (Reuters) - Meta Platforms (META.O) said it had restored WhatsApp connectivity issues after thousands of users globally reported problems accessing the messaging app on Wednesday, according to outage tracking website Downdetector.com. the Whatsapp Twitter account posted in a tweet. The company had earlier said it was experiencing disruptions "receiving incoming messages and message delivery on Whatsapp," according to Meta's status dashboard. Meanwhile, more than 177,000 users reported issues with WhatsApp in the United Kingdom and nearly 15,000 said they faced trouble while using the messaging app in India. Reporting by Akash Sriram in Bengaluru; Editing by Shounak DasguptaOur Standards: The Thomson Reuters Trust Principles.

Persons: Akash Sriram, Shounak Dasgupta Organizations: WhatsApp, Thomson Locations: United States, United Kingdom, India, Bengaluru

☆ Starbucks said its app suffered a partial outage and mistakenly blasted 'order ready' notifications to customers
▼ + stars: | 2023-07-19 | by ( Gloria Dawson | Nancy Luna | ) www.businessinsider.com time to read: +3 min

A Starbucks app glitch sent an "order ready" notification to customers' phones. Starbucks' app malfunctioned and sent the notifications by mistake, the company told Insider. Dozens of Starbucks customers also reported glitches to DownDetector, a website that tracks app outages. Some users, including Insider staff, are reporting error messages on the app, including a cheeky one that reads: "We're cleaning up a big spill. Last summer, the company faced days of technical issues, including widespread issues with mobile ordering, the Wall Street Journal reported.

Persons: Gloria Dawson Organizations: Service, Starbucks, Twitter, Wall Street Journal, Mobile Locations: Wall, Silicon

☆ Thousands of French Swifties have bad blood with Ticketmaster after it abruptly halted, then rescheduled the sale of the Eras Tour tickets
▼ + stars: | 2023-07-12 | by ( Amanda Goh | ) www.businessinsider.com time to read: +4 min

Swifties in France are furious after Ticketmaster abruptly halted Eras Tour ticket sales for Taylor Swift's Paris shows. The company abruptly suspended ticket sales for the star's Eras Tour in Paris and Lyon shortly after presales started on Tuesday, leaving thousands of fans hanging. "The Taylor Swift sale | The 9 a.m. and 11 a.m. Eras Tour for Paris La Défense Arena has been put on hold. The Eras Tour ticketing situation got so bad that it even prompted a group of Swifties to file a complaint with the Federal Trade Commission. In March, the Ticketmaster platform also crashed during the ticket sales for the Eurovision Song Contest 2023.

Persons: Taylor, Taylor Swift, presales Organizations: Ticketmaster, Taylor Swift's, Lyon, Paris, Twitter, Paris La Défense, Federal Trade Commission, Eurovision, Coldplay Locations: France, Taylor Swift's Paris, Paris, Lyon, Mexico City, Singapore

☆ Twitter, ChatGPT back up after brief outage
▼ + stars: | 2023-07-12 | by ( ) www.reuters.com time to read: 1 min

July 12 (Reuters) - Twitter services recovered after a brief outage on Wednesday, according to outage tracking website Downdetector.com, while OpenAI said logins for its viral chatbot ChatGPT were starting to work. OpenAI said some ChatGPT logins had started to work. It later said there was an issue where some users received a "Failed to get service status" error. Downdetector tracks outages by collating status reports from a number of sources, including user-submitted errors, on its platform. Twitter did not immediately respond to a Reuters request for comment.

Persons: OpenAI, Downdetector, logins, Jaspreet Singh, Pooja Desai Organizations: Elon Musk, Twitter, Thomson Locations: Bengaluru

☆ Meta's social media apps back up after brief outage - Downdetector.com
▼ + stars: | 2023-07-11 | by ( ) www.reuters.com time to read: +1 min

[1/2] Facebook, Whatsapp and Instagram logos are displayed in this illustration taken October 4, 2021. REUTERS/Dado Ruvic/Illustration/File PhotoJuly 10 (Reuters) - Meta Platforms' (META.O) social media apps Instagram and Facebook, messaging app WhatsApp and Twitter-rival Threads were all back up after a brief outage affecting thousands of users on Monday, according to Downdetector.com. At the peak of the outage, lasting over an hour, over 14,000 users reported issues with accessing Instagram, while around 7,000 and 2,700 users faced issues with Facebook and WhatsApp, respectively. Meta's newest offering Threads also experienced an outage, with about 470 users reporting problems accessing the app. The outage could have affected a larger number of users.

Persons: Dado Ruvic, Meta, Savyata Mishra, Jyoti Narayan, Vinay Dwivedi, Krishna Chandra Organizations: REUTERS, Facebook, Twitter, Thomson Locations: Bengaluru

☆ Meta's Facebook, Instagram, Whatsapp down for thousands of users - Downdetector.com
▼ + stars: | 2023-07-10 | by ( ) www.reuters.com time to read: 1 min

[1/2] Facebook, Whatsapp and Instagram logos are displayed in this illustration taken October 4, 2021. REUTERS/Dado Ruvic/Illustration/File PhotoJuly 10 (Reuters) - Thousands of U.S. users across Meta Platforms' (META.O) social media offerings Instagram and Facebook, and messaging app WhatsApp reported outages on Monday, according to Downdetector.com. As many as 13,000 users reported issues with accessing Instagram, while around 5,400 and 1,870 users faced outages on Facebook and WhatsApp, respectively. Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform. The outage could have affected a larger number of users.

Persons: Dado Ruvic, Meta, Savyata Mishra, Vinay Dwivedi Organizations: REUTERS, Facebook, Thomson Locations: Bengaluru

☆ Twitter's desktop app sees surge in outages as Meta's Threads takes off
▼ + stars: | 2023-07-07 | by ( Jonathan Vanian | ) www.cnbc.com time to read: +1 min

In this photo illustration, Threads logo seen displayed on a smartphone with the Twitter profile of Elon Musk in the background. Twitter is experiencing a wave of outages just as Meta's brand new rival Threads service is racking up tens of millions of signups. Many Twitter users have reported outages over the past 24 hours, with problems seemingly skyrocketing around 9:30 a.m. About 70% of the Twitter outages appear related to its desktop service, Downdetector noted. Meanwhile, the Threads app has recorded 70 million signups just a day after its official release as of Friday morning, Meta CEO Mark Zuckerberg wrote in a Threads post.

Persons: Elon Musk, Downdetector, Mark Zuckerberg, Zuckerberg, Linda Yaccarino Organizations: Elon, Twitter, Meta

☆ Jack Dorsey says 'running Twitter is hard' but tells Elon Musk it's 'critical to preserve the open internet' after data scraping crackdown
▼ + stars: | 2023-07-02 | by ( Jyoti Mann | ) www.businessinsider.com time to read: +3 min

Jack Dorsey said "running Twitter is hard" as users hit out at Elon Musk for imposing "rate limits." Dorsey said "I don't wish that stress upon anyone" after Musk capped how many tweets users can see. Musk said the limits were "temporary" and walked back on the numbers several times on Saturday. The Twitter co-founder said Saturday that "running Twitter is hard" after Elon Musk sparked a backlash by announcing "rate limits" on viewing tweets. Musk said Saturday that Twitter was placing temporary tweet-viewing rate limits restricting how many posts users can see.

Persons: Jack Dorsey, Dorsey, Musk, Elon Musk, Parag Agrawal Organizations: Elon, Twitter

☆ Twitter went down for thousands of users on Saturday with a 'rate limit exceeded' error message
▼ + stars: | 2023-07-01 | by ( Aaron Mcdade | Jyoti Mann | ) www.businessinsider.com time to read: +2 min

Twitter was down for many users for several hours on Saturday. The cause was unknown, but came less than a day after other recent changes to Twitter. Twitter appeared to go down on Saturday for tens of thousands of users. The term "Rate Limit Exceeded" was trending on the platform Saturday, with thousands of tweets sent out using the phrase. Musk later said that was a temporary measure to stop companies from scraping data from Twitter.

Persons: Twitter, Elon Musk, Musk, couldn't, It's Organizations: Twitter

☆ Twitter outage: Thousands of users encounter 'rate limit exceeded' error message
▼ + stars: | 2023-07-01 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +2 min

New York CNN —Thousands of Twitter users across several countries were unable to access the social media site, or faced difficulty and delays, Saturday. Users, including CNN journalists, flagged that their feeds weren’t loading and that they were met with an error message saying, “Sorry, you are rate limited. Most of the reported problems Saturday were on the website, at 44%, followed by 39% of problems reported on the app. Twitter users faced similar wide-ranging service disruptions in March, one of the largest outages since Elon Musk took over. More than 8,000 users reported disruptions in that instance.

Persons: ”, Elon Musk, Musk, Linda Yaccarino Organizations: New, New York CNN, CNN, Twitter, Elon Locations: New York

☆ Thousands of users report problems accessing Twitter
▼ + stars: | 2023-07-01 | by ( Ashley Capoot | ) www.cnbc.com time to read: +1 min

Thousands of users reported problems as they tried to access Twitter Saturday, marking the latest widespread outage since Tesla and SpaceX CEO Elon Musk acquired the social media site late last year. Many users who tried to access or post content on Twitter's website or mobile app were met with a "Rate limit exceeded" or "Cannot retrieve tweets" error message. ET, more than 7,300 people reported issues with Twitter to the website Downdetector. Other outages coincided with reports of a data center closure and massive layoffs at Twitter, which Musk claimed were necessary for the financial health of the company. CORRECTION: This article has been updated to show that Elon Musk is no longer CEO of Twitter.

Persons: Elon Musk, Musk Organizations: Twitter, SpaceX

☆ Meta's social media apps back up after outage
▼ + stars: | 2023-06-16 | by ( ) www.reuters.com time to read: +1 min

June 16 (Reuters) - Meta Platforms (META.O) said on Friday services on its social media apps Facebook and Instagram were restored, more than two hours after an outage that affected thousands of users. At one point, nearly 20,000 users in total said they were having trouble accessing Facebook and Instagram and Meta's messaging service WhatsApp, according to outage-tracking website Downdetector.com. Outage reports had come down to less than 500 as of 6:30 p.m. Issues with Meta's Ads Manager, the advertising tool that lets brands buy and create Facebook ads, were also resolved, the company said. Reporting by Niket Nishant and Samrhitha Arunasalam in Bengaluru; Editing by Maju SamuelOur Standards: The Thomson Reuters Trust Principles.

Persons: Niket Nishant, Maju Samuel Organizations: Thomson Locations: Bengaluru

☆ Meta says aware of issues with advertising tool
▼ + stars: | 2023-06-16 | by ( ) www.reuters.com time to read: +1 min

June 16 (Reuters) - Meta Platforms (META.O) on Friday said it was aware of issues with its Ads Manager, its advertising tool that lets brands buy and create Facebook ads. "Our engineering teams are aware and are actively looking to resolve the issue as quickly as possible," Meta said on its status page. More than 15,000 users in total said they were having trouble accessing Facebook, Instagram and WhatsApp, according to Downdetector. "We're aware that some people are having trouble accessing our products. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience," a Meta spokesperson said.

Persons: Meta, Downdetector.com, Niket Nishant, Maju Samuel Organizations: Thomson Locations: Bengaluru

☆ Amazon cloud services back up after big outage hits thousands of users
▼ + stars: | 2023-06-13 | by ( Samrhitha A | Chavi Mehta | ) www.reuters.com time to read: +3 min

(Reuters) - Amazon.com said cloud services offered by its unit, Amazon Web Services (AWS), were restored after a big disruption on Tuesday affected websites of the New York Metropolitan Transportation Authority and the Boston Globe among others. FILE PHOTO: 3D printed clouds and figurines are seen in front of the AWS (Amazon Web Service) cloud service logo in this illustration taken February 8, 2022. The outage also affected services at the U.S. securities regulator’s EDGAR system, Southwest Airlines, the Verge and AP for Students. United Airlines said that its operations were minimally affected, adding “we’re out of impact.”Other Amazon services like Amazon Music and Alexa were also impacted, according to Downdetector. Amazon had its last major outage in December 2021, when disruptions to its cloud services temporarily knocked out streaming platforms Netflix and Disney+, Robinhood, and Amazon’s e-commerce website ahead of Christmas.

Persons: Dado, Downdetector.com, Downdetector, EDGAR, Alexa won’t Organizations: Reuters, Amazon Web Services, New York Metropolitan Transportation Authority, Boston Globe, REUTERS, Services, Lambda, AWS Lambda, Southwest Airlines, Twitter, Delta Air Lines, United Airlines, Amazon Music, Alexa, Netflix, Disney

☆ Amazon Web Services briefly hit by wide-ranging outage, impacting major websites
▼ + stars: | 2023-06-13 | by ( Catherine Thorbecke | ) edition.cnn.com time to read: +2 min

CNN —Amazon Web Services was briefly hit by a wide-ranging outage on Tuesday afternoon that impacted a large number of major websites, including the Boston Globe and New York City’s Metropolitan Transit Authority. Other news outlets such as The Verge also publicly confirmed that their websites were temporarily hit by the AWS outage. There were some 12,000 reports of issues accessing AWS services on outage-tracking site DownDetector at around 3 p.m. ET, the dashboard reported that, “Many AWS services are now fully recovered and marked Resolved on this event. ET, the dashboard stated that, “The issue has been resolved and all AWS Services are operating normally.”

Persons: Donald Trump’s, ” Organizations: CNN, Amazon, Services, Boston Globe, New York City’s Metropolitan Transit Authority, Globe, York’s Metropolitan Transportation Authority, Twitter, Southwest Airlines, Service Locations: New York City’s, Miami, York’s, Northern Virginia

☆ Microsoft 365 down for thousands of users - Downdetector
▼ + stars: | 2023-06-05 | by ( ) www.reuters.com time to read: 1 min

June 5 (Reuters) - Microsoft Corp's (MSFT.O) product suite that includes Word and Excel was down for more than 15,000 users on Monday, according to outage tracking website Downdetector.com. "We're investigating an issue with accessing Outlook on the web," Microsoft tweeted. The company did not immediately respond to a Reuters request for comment on the outage reports on Microsoft 365. Microsoft services have faced at least three outages since the beginning of the year. Downdetector tracks outages by collating status reports from several sources including users.

Persons: Jaspreet Singh, Devika Organizations: Microsoft, Thomson Locations: Bengaluru

☆ Instagram back up after global outage affecting thousands of users
▼ + stars: | 2023-05-22 | by ( ) www.reuters.com time to read: +1 min

May 21 (Reuters) - Meta Platform Inc's (META.O) Instagram was back up for most users, the company said on Sunday, after a technical issue that disrupted services to thousands of people had been resolved. "Earlier today, a technical issue caused some people to have trouble accessing Instagram. Outage tracking website Downdetector.com showed more than 100,000 incidents in the United States, 24,000 in Canada and over 56,000 in Britain. More than 180,000 users reported issues with accessing Instagram at the peak of the outage. Instagram was down for some users on Sunday from around 5:45 p.m. EST (2145 GMT), according to outage tracking website Downdetector.com.

☆ Twitter's new CEO joked that it was 'game on' as Instagram reportedly works on a competitor, while other staff poked fun at rival's outage
▼ + stars: | 2023-05-22 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

Meta is working on a Twitter competitor called "P92" which could be released next month, per Bloomberg. Twitter's new CEO, Linda Yaccarino, tweeted "Game on!" And as Instagram suffered an outage, Elon Musk and his staff couldn't help but comment. Instagram is reportedly working on a new competitor to Twitter, and employees of Elon Musk's company aren't shying away from the contest. It reported that users would log in with their Instagram details, and the app would use decentralized servers like Mastodon.

☆ Instagram down for more than 98,000 users - Downdetector
▼ + stars: | 2023-05-21 | by ( ) www.reuters.com time to read: 1 min

May 21 (Reuters) - Meta Platform Inc's (META.O) Instagram is down for more than 98,000 users on Sunday, according to outage tracking website Downdetector.com. Downdetector tracks outages by collating status reports from several sources including users. Reporting by Urvi Dugar in Bengaluru; Editing by Lisa ShumakerOur Standards: The Thomson Reuters Trust Principles.

☆ Twitter appeared to suffer a new glitch during the Met Gala, logging out desktop users seemingly at random
▼ + stars: | 2023-05-02 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

Twitter appeared to suffer another outage on Monday, as users were logged out of the platform. The issue continued during the Met Gala, a typically high-traffic event as users discuss celebrity fashion. Twitter appeared to suffer another glitch on Monday, as desktop users reported being repeatedly logged out of the platform. ET – a couple hours before celebrities arrived on the red carpet for the Met Gala. In February, Twitter suffered an outage during another high-traffic event, the Super Bowl halftime show.

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