CNN —Microsoft’s public demo last week of an AI-powered revamp of Bing appears to have included several factual errors, highlighting the risk the company and its rivals face when incorporating this new technology into search engines.
At the Bing demo at Microsoft headquarters, the company showed off how integrating artificial intelligence features from the company behind ChatGPT would empower the search engine to provide more conversational and complex search results.
When asked, “What were Meta’s fourth quarter results?” the Bing AI feature gave a response that said, “according to the press release,” and then listed bullet points appearing to state Meta’s results.
But Bing stated information that appeared to be attributed to the article that was, in fact, not actually there.
For example, Bing said one crib had a “water-resistant mattress pad,” but that information was listed nowhere in the article.