Ola electric scooters are on display ahead of the Initial Public Offer press conference.
India's consumer rights agency received unusually high 10,000 complaints against Ola Electric, over a year and has sent a notice seeking explanation from the SoftBank-backed e-scooter maker, a top official at the watchdog said on Tuesday.
Ola, which has a 27% market share in India's e-scooter market, did not respond to a request for comment.
HSBC analysts said in a September note they visited multiple Ola service hubs and most "appeared overwhelmed by the service requests".
Reuters last year visited 35 Ola centers in 10 Indian states and found many faced significant backlogs, with demand outstripping their workforce.
Persons:
Ola, Nidhi Khare, Khare
Organizations:
Ola Electric, Consumer Protection Authority, Reuters, HSBC