Panera founder Ron Shaich says that he regrets not firing more people faster.
Shaich writes in his book that he's even received thank-you letters from people he's fired.
"I was too wrapped up in being a caring leader," Shaich says in his book.
"And radical honesty is a much greater service to people than simply being kind," Shaich writes.
Though firing an employee or colleague is unlikely to be particularly pleasant, Shaich says that he's actually received thank-you letters from people he's fired over the years.
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Ron Shaich, Shaich, he's, —
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