The Coinbase and bitcoin logos are displayed on a phone screen in San Anselmo, California, on Feb. 15, 2024.
Coinbase 's app suffered from glitches on Wednesday that led many users to see a balance of zero when opening their accounts.
"We are aware that some users may see a zero balance across their Coinbase accounts and may experience errors in buying or selling," Coinbase said in a statement to CNBC.
Coinbase advised users to check on the system outage at its status page: https://status.coinbase.com/incidents/qlpwww1zsm2yOne user sent a screengrab to CNBC showing a balance of $0.00 in his account.
He soon received a notice titled "Site Degraded Performance," informing him that the company was investigating the matter.
Persons:
Coinbase, Bitcoin
Organizations:
CNBC
Locations:
San Anselmo , California