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Read previewA trio of top Wall Street bosses is facing investor agitation this spring over their jobs. The attempts to add more independent oversight to the firms' boards of directors is a public rebuke to those CEOs. Last week, top proxy firms Glass Lewis and Institutional Shareholder Services recommended Goldman and BofA separate their CEO-chair jobs. AdvertisementA cyclical history of splitting CEO and chairman rolesThese proposals cycle in and out of fashion, and Wall Street has seen plenty of similar ballot questions, from shareholders large and small. Large companies — like the trio of Wall Street firms now — were targeted much more often for shareholder proposals to split the jobs than the small companies.
Persons: , Goldman Sachs, David Solomon, Larry Fink, Brian Moynihan, Glass Lewis, Goldman, BofA, Moynihan Organizations: Service, Goldman, BlackRock, Bank of America, Business, Institutional, Exxon, Stanford Graduate School of Business, Stanford, Wall Street
The study comes as some companies remove self-checkout machines and others adjust their self-checkout operations. Regular checkout also makes customers feel that they are receiving the service they are entitled to as customers of that store, the study found. “The saved effort during the checkout process and the customers’ sense of entitlement explain the effect of checkout type on customer loyalty,” the study said. Self-checkout, on the other hand, shifts the work to customers, making them feel less rewarded, the study found. At a handful of stores, Target has restricted self-checkout to customers buying 10 items or fewer.
Persons: ShopRite, , Costco Organizations: New, New York CNN, Drexel University, of Business Research, Drexel, Walmart, Dollar, Target Locations: New York, United States, Britain, British, New Mexico, Delaware
Доктор Джереми Бернерт, адъюнкт-профессор Университета штата Сан-Диего и единственный автор исследования, описывает PTBO как «склонность быть слишком чувствительным к обычно безобидным социальным событиям и традициям». По словам Бернерта, люди с высоким PTBO, скорее всего, «чувствуют, что социальные события или стереотипы, на которые они обижаются, несправедливы и нарушают моральные стандарты». «Человек, "оскорбленный" повседневными событиями, направляет ценные и ограниченные когнитивные ресурсы к вопросам, которые не имеют отношения к работе», — отметил Бернерт. Также сотрудники с высоким уровнем PTBO, по-видимому, менее склонны помогать коллегам и более негативно оценивают действия своего руководства. При этом высокий уровень ПТБО оказывает негативное влияние на самооценку и степень удовлетворенности своей работой .
Persons: Джереми Бернерт, Бернерот, Бернерт Organizations: Science, Business Research, Университет штата СанДиего, ПТБО
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