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☆ We are fully committed to rebuilding Australian customer confidence in Optus, says Singtel CEO
▼ + stars: | 2024-05-23 | by ( ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWe are fully committed to rebuilding Australian customer confidence in Optus, says Singtel CEOYuen Kuan Moon, group CEO of Singtel, discusses the issues surrounding its Australian subsidiary Optus.

Persons: Yuen Kuan Organizations: Optus, Australian

Parent Singapore Telecommunications (STEL.SI) announced the resignation of Optus CEO Kelly Bayer Rosmarin days after a network-wide outage left nearly half of Australia's 26 million people without phone or internet for 12 hours. Appointed in April 2020, Rosmarin headed Optus through two national scandals that have tarnished the reputation of the telco giant. A massive data hack last year exposed the personal data of 10 million Australians and triggered a class action lawsuit and multiple investigations from regulators. Optus executives told the parliamentary hearing on Friday the telco provider had not foreseen a network-wide outage and so had no backup plan in place. (This story has been corrected to change date of Optus network outage to earlier this month, not last week, in paragraph 7)Reporting by Himanshi Akhand in Bengaluru, and Lewis Jackson and Byron Kaye in Sydney; Editing by Lisa Shumaker and Stephen CoatesOur Standards: The Thomson Reuters Trust Principles.

Persons: Kelly Bayer, Michael Venter, Singtel, Rosmarin, ”, telco, Yuen Kuan, Peter Kaliaropoulos, Himanshi, Lewis Jackson, Byron Kaye, Lisa Shumaker, Stephen Coates Organizations: telco Optus, Parent Singapore Telecommunications, Optus, Triple, Thomson Locations: Optus, Bengaluru, Sydney

☆ Australian telco Optus CEO resigns days after network-wide outage
▼ + stars: | 2023-11-19 | by ( ) www.reuters.com time to read: +1 min

Nov 20 (Reuters) - Australia's second-largest telco Optus' Chief Executive Officer Kelly Bayer Rosmarin has resigned, its parent Singapore Telecommunications (STEL.SI) said on Monday, days after a network-wide outage left nearly half the country without phone or internet for 12 hours. Optus has appointed Chief Financial Officer Michael Venter as interim CEO. Peter Kaliaropoulos was appointed to a newly created position of chief operating officer, SingTel added. More than 10 million Australians were hit by the 12-hour network blackout at the nation's second-largest telco for much of Wednesday, triggering fury and frustration among customers and raising wider concerns about the telecommunications infrastructure. Reporting by Himanshi Akhand in Bengaluru; Editing by Lisa ShumakerOur Standards: The Thomson Reuters Trust Principles.

Persons: Kelly Bayer Rosmarin, Michael Venter, Peter Kaliaropoulos, SingTel, Yuen Kuan, Himanshi, Lisa Shumaker Organizations: Optus, Singapore Telecommunications, Thomson Locations: Bengaluru

☆ SingTel Q1 profit slumps 23% on unfavourable currency move, high costs
▼ + stars: | 2023-08-20 | by ( ) www.reuters.com time to read: +2 min

REUTERS/Edgar Su/File Photo Acquire Licensing RightsAug 21 (Reuters) - Singapore Telecommunications (STEL.SI) reported on Monday a 23% decline in first-quarter net profit, citing the one-off impact at Bharti Airtel (BRTI.NS) in Nigeria as the naira depreciated sharply against the U.S. dollar, as well as high costs. Singapore Telecommunications (SingTel), Southeast Asia's largest telecoms company, owns an effective 29.5% stake in India's Bharti Airtel. SingTel said in a statement net profit for the quarter ended June 30 was S$483 million ($355.91 million), compared with S$628 million a year earlier. On an underlying basis, net profit for the quarter gained 14.5% to S$571 million. SingTel also recorded a 2.7% decline in its first-quarter operating revenue to S$3.49 billion, hurt by currency exchange headwinds and competition.

Persons: Edgar Su, SingTel, Yuen Kuan, Sameer Manekar, Upasana Singh, Muralikumar Organizations: REUTERS, Singapore Telecommunications, Bharti Airtel, U.S ., Optus, Thomson Locations: Singapore, Nigeria, Nigerian, Australia, Bengaluru

☆ Optus cyber attack: We're working to address cybersecurity concerns, says Singtel
▼ + stars: | 2022-11-10 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailOptus cyber attack: We're working to address cybersecurity concerns, says SingtelYuen Kuan Moon of Singtel, parent company of Australian telecommunications company Optus, says it's working with government agencies to address customer concerns.

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