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Search resuls for: "Wes Bricker"


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A letter from tech heavyweights and researchers urging caution about AI should serve as a warning. To help address the fears, companies must set rules and be open how they use AI, execs told Insider. If you ask a group of high-profile tech leaders and researchers, they'll answer a firm "yes." That could involve companies coming up with standards and declaring how they are using or plan to use AI, business leaders told Insider. Bricker said business leaders need to work on improving the rules around AI systems and processes.
A PwC survey identified steps employers can take to help restore trust amid layoffs. "Trust is built in hard times, not easy times," Wes Bricker, a vice chair and US trust solutions coleader at PwC, told Insider. Bank runs and waves of job cuts across industries, including tech, have left some leaders and rank-and-file workers feeling uneasy. Yet the gaps in trust revealed by the survey indicate that there's more work for business leaders to do. The recent challenges in some industries mean business leaders need to be straight with their employees, Bricker said, even when it's difficult.
"No management team gets paid to languish," Bricker told Insider. For some top execs, the need to look further ahead is an existential one: Nearly 40% of surveyed CEOs told PwC that they didn't think their organization would be economically viable in a decade without transforming. That's because efforts around diversity could help a company's workforce perform better, and sustainability investments can help companies boost revenue and shave costs. "The strategies that I see business leaders really starting to focus on is not viewing sustainability as a luxury good, but as an essential element of business," Bricker said. The idea of sparing workers where possible aligns with what CEOs told PwC in the survey, which gathered responses from some 4,440 business heads in October and November.
When a CEO or company messes up and trust is broken, the apology must be done right. Trust is the everyday currency of business, PwC's Wes Bricker says. CEOs must be aware that the way they apologize is just as important as the words "I'm sorry." In recent years, a corporation's or CEO's apology has taken on greater significance because customers and employees are often quick to demand that leaders take ownership and show transparency around their actions. Sucher said CEOs were receptive to a framework on how to apologize because "everyone messes up at times."
Leaders can't expect to inspire transformation and change without trust, a PwC exec says. CEOs and leaders should be using trust daily to build teams and business strategies, as well as to connect with clients, Bricker said. In PwC's survey, 87% of business executives said they thought consumers had a high level of trust in their business, but only 30% of consumers said they did. Leaders can't expect to inspire transformation and change without it. "Trust comes first, and it's what gives us all as business leaders the right to solve important problems," he said.
Accounting and consulting firm PwC supports employees who request a hybrid-work model. Bricker said "one size doesn't fit all," and PwC is big enough to think differently. "It doesn't work for an apprenticeship program. It doesn't work for spontaneous stuff." AdvertisementAdvertisement"One size doesn't fit all, one size probably doesn't even fit many," he said, and while the company would prefer that staff goes to the office two or three days a week, "that doesn't work for everyone."
Persons: Wes Bricker, Bricker, Jamie Dimon, Dimon, Malcolm Gladwell, Gladwell Organizations: Service, PricewaterhouseCoopers, Yahoo Finance, JPMorgan Locations: Wall, Silicon, Canadian
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