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AI and your Customers
  + stars: | 2023-11-03 | by ( Jon Fortt | ) www.cnbc.com   time to read: 1 min
Join us, you must, to learn the ways of the Force behind AI and how it shapes the journey of the customer, it does. Transform, we can, the path of customers, with AI's wisdom, as our guide. Journey, we shall, into the realms of chatbots, personalization, and recommendation engines, unlocking the doors to customer delight, we will. The future of customer experience, AI will shape, and together, explore it we shall. Anshu Bhardwaj, Walmart Global Technology & Commerce Technologies SVP & COOVirginia Suliman, Invitation Homes Chief Information & Digital OfficerBernardo Tavares, Kenvue Chief Technology & Data OfficerModerator: Jon Fortt, CNBC "Closing Bell: Overtime" Co-Anchor
Persons: Anshu Bhardwaj, COO Virginia Suliman, Bernardo Tavares, Jon Fortt Organizations: Force, Walmart Global Technology, Commerce Technologies, COO, Homes, Information, Digital, Kenvue, Technology, CNBC
[1/2] Shopping trolley is seen in front of Walmart logo in this illustration, July 24, 2022. REUTERS/Dado Ruvic/IllustrationNEW YORK, Jan 12 (Reuters) - Walmart Inc (WMT.N) on Thursday said it has entered into a partnership with software giant Salesforce (CRM.N) to provide its retail customers with store pickup and delivery services using Walmart's vast transportation network. Since its launch GoLocal has completed more than 3 million deliveries so far, Harsit Patel, vice president at Walmart GoLocal said on a media call. While adding more revenue streams, the onboarding of more retail clients helps the world's largest retailer operate its fleet more efficiently. More clients mean higher order volumes, pickup locations and increased route density that lowers costs per order.
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