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☆ Guys in tech, finance, and other white-collar jobs are paying stylists thousands of dollars to dress them
▼ + stars: | 2024-02-14 | by ( Lakshmi Varanasi | ) www.businessinsider.com time to read: +4 min

These stylists charge thousands to help workers balance professional and casual styles. So white-collar workers in tech, law, and finance are turning to professional stylists to help them navigate their sartorial confusion. And they’re willing to shell out thousands of dollars to nail the right balance of cool and professional. Those hiring a professional stylist should be prepared to swap their $50 shirts for ones closer to the $250 range, Michelle Sterling, a professional image consultant previously told Business Insider. AdvertisementFinding the right style for your corporate jobSome white-collar stylists start by assessing their clients’ personalities before they start dressing them.

Persons: —, Michelle Sterling, Brunello Cucinelli, Sterling, Peter Nguyen, Cassandra Sethi, Nate Dudek —, Ted Baker, Jacci Jaye, Jaye, Sylvie di Giusto Organizations: Service, Wall Street Journal, Consulting Locations: New York, Patagonia

☆ Why conversation is at the heart of an excellent customer experience
▼ + stars: | 2023-11-16 | by ( Sponsor Post | Created Insider Studios With Nice | ) www.businessinsider.com time to read: +6 min

NICE Enlighten, a purpose-built AI for customer experience, has operations, agents, and customers covered across the end-to-end customer journeyAI chatbots that understand and respond to customer emotions can be used to personalize the customer experience and provide expedited resolutions. Conversation as a means of delivering exceptional customer experience (CX) has reached a tipping point in today's modern business landscape. This mismatch between consumer expectations and business capabilities is a significant opportunity for generative AI to improve the customer experience. The future of conversational customer experienceAlthough AI has the potential to revolutionize the customer experience, it is not without its drawbacks. These chatbots can be used to personalize the customer experience and provide expedited resolutions to customer problems.

Persons: Elizabeth Tobey, Tobey Organizations: NICE, CX, Insider Studios

☆ Kenya panel urges shutdown of Worldcoin's crypto project within country
▼ + stars: | 2023-10-02 | by ( Duncan Miriri | ) www.reuters.com time to read: +2 min

Worldcoin was rolled out in various countries around the world by Tools for Humanity, a company co-founded by OpenAI CEO Sam Altman. The project still has a virtual presence in Kenya and can be accessed via the Internet, even after the August suspension. It also called for the suspension of the companies' "physical presence in Kenya until there is a legal framework for regulation of virtual assets and virtual services providers." The panel also asked government ministries to develop regulations for crypto assets and firms that provide crypto services and called on the police to investigate Tools for Humanity and take any necessary legal action. Reporting by Duncan Miriri; Editing by Aaron Ross and Hugh LawsonOur Standards: The Thomson Reuters Trust Principles.

Persons: Annegret, Sam Altman, Duncan Miriri, Aaron Ross, Hugh Lawson Organizations: REUTERS, Humanity Corp, Kenyan, Humanity, Communications Authority, Humanity GmbH, National Assembly, Thomson Locations: Berlin, Germany, NAIROBI, Britain, France, Kenya

☆ Amazon Clinic rolls out nationwide as e-commerce giant expands its health care footprint
▼ + stars: | 2023-08-01 | by ( Catherine Thorbecke | ) edition.cnn.com time to read: +2 min

Amazon Clinic launched last November and offers customers 24/7 access to third-party health-care providers directly on Amazon’s website and mobile app. Amazon Clinic currently does not accept insurance, but medication prescribed by clinicians may be covered by insurance. Amazon’s foray into the health care space comes as other retailers have made similar moves, from CVS to Walgreens to Walmart. From AmazonIn recent years, Amazon has gradually been growing its footprint in the health care sector. Earlier this year, Amazon also closed its acquisition of health care provider One Medical in a $3.9 billion deal.

Persons: ”, Nworah Ayogu, Ayogu, Berkshire Hathaway Organizations: New, New York CNN, D.C, Amazon Clinic, CVS, Walgreens, Walmart, Amazon, Amazon Pharmacy, JPMorgan Chase Locations: New York, Washington

☆ Tesla’s secret team to suppress thousands of driving range complaints
▼ + stars: | 2023-07-27 | by ( ) www.reuters.com time to read: +21 min

He expected to get something close to the electric sport sedan’s advertised driving range: 353 miles on a fully charged battery. Driving range is among the most important factors in consumer decisions on which electric car to buy, or whether to buy one at all. Electric cars can lose driving range for a lot of the same reasons as gasoline cars — but to a greater degree. The EPA said all the changes to Tesla’s range estimates were made before the company used the figures on window stickers. Independent automotive testers commonly examine the EPA-approved fuel-efficiency or driving range claims against their own experience in structured tests or real-world driving.

Persons: Alexandre Ponsin, ”, Tesla, Elon Musk, “ Elon, Scott Case, Case, Gregory Pannone, Pannone, “ They've, carmaker, Ford, I’m, ” Pannone, ” Jonathan Elfalan, Edmunds, Elfalan, ” Elfalan, Santa Clara –, Ponsin, ” Ponsin, “, Steve Stecklow, Norihiko, Heekyong Yang, Peter Henderson, Eve Watling, Lucy Ha, Ilan Rubens, Brian Thevenot Organizations: Reuters, Tesla, South, Environmental Protection Agency, EPA, Ford, Chevrolet, Hyundai Kona, National Science Foundation, SAE International, U.S, Porsche, Benz, EV, Independent, General Motors, Hyundai, Korea Fair Trade Commission, Virtual Service, Santa, San Francisco Art Locations: AUSTIN, Texas, Colorado, California, Las Vegas, Austin , Texas, Nevada, U.S, Seattle, Vegas, Henderson, Utah, Santa Clara, London, Austin, Seoul, San Francisco

☆ Tesla created secret team to suppress thousands of driving range complaints
▼ + stars: | 2023-07-27 | by ( ) www.cnbc.com time to read: +19 min

He expected to get something close to the electric sport sedan's advertised driving range: 353 miles on a fully charged battery. The directive to present the optimistic range estimates came from Tesla Chief Executive Elon Musk, this person said. Driving range is among the most important factors in consumer decisions on which electric car to buy, or whether to buy one at all. Electric cars can lose driving range for a lot of the same reasons as gasoline cars — but to a greater degree. Independent automotive testers commonly examine the EPA-approved fuel-efficiency or driving range claims against their own experience in structured tests or real-world driving.

Persons: Daniel Acker, Alexandre Ponsin, Tesla, Elon Musk, Elon, Scott Case, Case, Gregory Pannone, Pannone, carmaker, Ford, Jonathan Elfalan, Edmunds, Elfalan, They've Organizations: Tesla Motors Inc, North American, Bloomberg, Getty, Reuters, Tesla, South, Environmental Protection Agency, EPA, Ford, Chevrolet, Hyundai Kona, National Science Foundation, SAE International, U.S, Porsche, Benz, EV, Independent, General Motors, Hyundai, Korea Fair Trade Commission, Service Locations: Detroit , Michigan, Colorado, California, Las Vegas, Austin , Texas, Nevada, U.S, Seattle, Vegas, Henderson, Utah

☆ IKEA bets on remote interior design as AI changes sales strategy
▼ + stars: | 2023-06-13 | by ( Helen Reid | ) www.reuters.com time to read: +3 min

LONDON, June 13 (Reuters) - IKEA is training call centre workers to become interior design advisers as the Swedish furniture giant aims to offer more home improvement services and hand run-of-the-mill customer queries to an artificial intelligence bot called Billie. In April, IKEA expanded its interior design services to the UK and United States, after previous launches in parts of Europe, Australia, the United Arab Emirates and elsewhere. In the UK, customers pay 25 pounds ($31.44) for a 45-60 minute interior design advice video call and suggested product list, and can pay 125 pounds for three workspace design consultations, a floorplan and 3D visuals. Sales by phone or video of products and services through Ingka's remote interior design channel accounted for 1.3 billion euros ($1.40 billion) of revenue in Ingka's 2022 financial year - 3.3% of the total. These virtual services require significant investment, she said, to ensure items' colours, textures and sizes are accurately reflected and to minimise returns.

Persons: Billie, IKEA's Billy bookcase, We're, Ulrika Biesert, Biesert, Wayfair, It's, Jocelyn Paulley, Helen Reid, Susan Fenton Organizations: IKEA, United Arab, Ingka Group, Reuters, Ingka, Gowling, Thomson Locations: Swedish, United States, Europe, Australia, United Arab Emirates, Ingka, headcount, London

☆ I run a homeschool agency for clients like Kylie Jenner and Khloé Kardashian. Here's what it's like catering to parents for whom price is no object.
▼ + stars: | 2023-05-24 | by ( Jenny Powers | ) www.businessinsider.com time to read: +9 min

In 2013, Tiffany Sorya responded to a Craigslist ad and began tutoring Kylie and Kendall Jenner. I did well in high school, but my freshman year of college was a struggle and my grades plummeted. Now I run Novel Education Group, a homeschooling agency that caters to the children of celebrities, royalty, and ultra-high-net-worth families. After graduating in 2010, I moved to Los Angeles and began tutoring through an agency while homeschooling students on the side. Since 2020, we've also started working with families in Saudi Arabia, some of whom are royalty.

Persons: Tiffany Sorya, Kylie, Kendall Jenner, Sorya, —, Kris Jenner, Kendall, Jenner, haven't, Dre's, Kylie's, Stormi, we've, I've Organizations: Education, Service, Craigslist, University of Southern, NDAs Locations: New York City, Cambodia, France, Portland , Oregon, Los Angeles, Laurel, America, University of Southern California, Caribbean, Saudi Arabia, Riyadh

☆ Amazon has only gotten started with its ambitions to be a serious player in healthcare. Here are 3 acquisitions it could make next year.
▼ + stars: | 2022-12-20 | by ( Rebecca Torrence | ) www.businessinsider.com time to read: +7 min

The next month, it abruptly announced it would shut down Amazon Care, its app-based primary-care service for employers, three years after launch. In November, Amazon launched Amazon Clinic, a virtual service where patients can pay Amazon directly to get treatment for common conditions like allergies and acne. Natalie Schibell, a vice president and research director at Forrester, said that was a sign Amazon had learned from its mistakes at Amazon Care. When Amazon shuttered Amazon Care, it put those mental-health ambitions on hold. Lennox-Miller said Amazon could buy health data startups the company had already invested in, like the health-equity-focused Harmony Health or the value-based-care data company Clinify Health.

☆ Hulu customer claims an employee violated her privacy by using personal information to contact her after a virtual service chat
▼ + stars: | 2022-11-30 | by ( Jordan Hart | ) www.businessinsider.com time to read: +3 min

TikToker Aryan Strauss claims a Hulu employee contacted her from his personal email after a customer service chat. Strauss said she received an email from an employee named "John" after he helped her get a refund for a canceled Hulu subscription. In a series of videos, Aryan Strauss said a Hulu employee emailed her after she spoke with him about refunding her the money she was charged for canceling her subscription too late. The employee Strauss identified as "Jeff" promised John would undergo extra training to prevent another incident. In a Tuesday update video, Strauss said she still has yet to hear back from Hulu on the matter.

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