Comparing airline prices, fees, and schedules on your own has become standard procedure. And they've introduced a complex system of additional fees, often hidden, for services that used to be included in the ticket price. In order to give that flight the appearance of being on-time, the airline might list the flight duration as three hours. This practice allows airlines to improve their on-time performance and reduce the risk of delays while ultimately boosting cost efficiency. Since everyone became their own travel agent and airlines began fiercely competing over price and on-time performance, airlines have shifted their focus.

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Persons: They've, Itai, Eugene Orlov, it's, Orlov, Vinayak Deshpande, Mazhar Arıkan, Jan, Van Mieghem, Yuval Salant, Dennis J, Zhang, Louis, Gad Allon, Jerome Fisher Organizations: Google, Airline Industry, Tel Aviv University, Spirit Airlines, Ryanair, University of North, University of Kansas, Northwestern University, Washington University, Jerome Fisher Program, Management, Technology, Wharton School, University of Pennsylvania Locations: Ater, US, Ireland, University of North Carolina, St