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Airlines are doubling down on high-margin premium cabins and even expanding them on new planes. American Airlines on Thursday reported an 8% increase in premium revenue in the third quarter compared with the prior year. Its rivals Delta Air Lines and United Airlines reported similar premium revenue growth in the quarter, at 4% and 5%. Courtesy of Delta Air LinesLeaning more into premium seats could fill that financial void. United Airlines' Polaris business class.
Persons: , Andrew Nocella, American's, Vasu Raja, Robert Isom, haven't Organizations: United, Service, American Airlines, Delta Air Lines, United Airlines, Airlines, Suite, American Airlines Delta, Boeing, Airbus, stoke, United Airlines ' Polaris, Frontier Airlines, Spirit Airlines, Spirit, JetBlue Airways, Southwest Airlines
"Business Light" fares are cheaper but can lack perks like lounge access or early seat selection. In recent years, international airlines such as Air France, KLM, Emirates, Finnair, and Qatar Airways have launched discounted "Business Light" tickets. AdvertisementFor airlines, the business light strategy can help further stoke demand to fill the front of the plane and generate additional revenue. Those traveling on a Finnair Business Light ticket will also have to pay extra for checked luggage. AdvertisementScreenshot of Emirates' various business class fares on a one-way flight from New York to Dubai in February.
Persons: , Glen Hauenstein, Henry Harteveldt, Harteveldt Organizations: Service, Air France, KLM, Qatar Airways, Delta Air Lines, Delta, Qatar Airways's, Emirates Locations: Delta, Emirates, Qatar, New York, Dubai
A leaked internal guidebook from MrBeast is being passed around the tech world. Tech workers and investors are digging into the YouTuber's views on hiring, managing, and more. Related storiesA hardcore founder who writes like a real personMrBeast's guidebook is the latest "hardcore" corporate document to go viral in the tech world. "Leaked internal emails and memos are religious texts for the tech world," Alder said. Donaldson's casual, unpretentious writing style was a big factor in helping it spread across the tech world, industry insiders told BI.
Persons: , He's, Jimmy Donaldson, Donaldson, Brian Chesky, Combinator's Paul Graham, Tom Alder, Alder, Jeff Bezos, ByteDance, Donaldson isn't, it's, John McCarus, Steve Jobs, MrBeast, Rachel Roberts Mattox, Mattox, Marc Cohen, Abhishek Sharma Organizations: Tech, Service, Hacker, Big Tech, YouTube, Unbundled, Google Locations: Silicon Valley
The DOJ and the states are seeking a breakup of Google's adtech business. Separately, they said that while a separation of Google's ad server and its ad exchange would be good for competition in the adtech market, it might drive ad server costs up for publishers. Google's ad server is "a loss leader, they make all their money in AdX," the exec said, referring to Google's ad exchange that connects buyers and sellers. Global regulators have Google in their sights, tooAny unraveling of Google's ad empire would be complex. Over the pond, the European Union said last year it might look to break up Google's adtech business.
Persons: , Google's, Tim Nollen, isn't gunning, adtech, Macquarie's Nollen, Bietti, Mark Jamison, there's, Arielle Garcia Organizations: Service, Eastern, Business, US Department of Justice, Google, DOJ, Microsoft, Macquarie, Publishers, US Department of, Northeastern University, Public Utility Research Center, Digital Markets, University of Florida, Global, European Union Locations: Virginia, AdX
They really just want to disintermediate all of pay TV and drive everyone to themselves. Fresh off a vicarious victory over Disney, Thun is still looking for revenge. For DirecTV, it's skinny bundles or bustDirecTV believes these strict bundling requirements are to blame for putting pay TV on life support. Disney is "completely responsible" for the fall of pay TV, Pachter said, "because they think the only direction that retransmission fees should go is up." Without skinny bundles, pay TV is 'going to die'If skinnier bundles can't solve pay TV's woes, it's unclear what could.
Persons: , Venu Sports, Venu, Rob Thun, Thun, Venu didn't, DirecTV's, Geo, They've, Venu wouldn't, Margaret Garnett, I'm, Michael Pachter, he'd, Pachter, Brian Wieser, Puck's John Ourand, Rich Greenfield, Greenfield, — we're, Wieser Organizations: Service, Disney, Fox, Warner Bros ., DirecTV, Business, ESPN, balk, YouTube, Wedbush Securities, Madison, Cable, Paramount, LightShed Partners, Charter Locations: Thun, Wall
The European Union on Tuesday accused Microsoft of breaching antitrust rules with the "abusive" bundling of its Teams and Office products. Microsoft took the pre-emptive step to unbundle Teams from Microsoft 365 in an effort to quash antitrust concerns by the EU. The EU opened its investigation into Microsoft — which remains ongoing — in July 2023 following a complaint by Salesforce -owned Slack, which has a rival chat service to Teams. The Commission's concerns are centered around the fact that, starting in around 2019, Microsoft tied Teams with its software-as-a-service — or SaaS — applications, such as Office. It notes that Microsoft is "dominant worldwide" in the SaaS market for professional productivity applications.
Persons: , Brad Smith Organizations: Union, European, Microsoft, European Commission, EU, Salesforce, Economic
The plan focuses on Microsoft 365, a popular suite of productivity software used by thousands of businesses. This is a big risk for the company because Microsoft 365 has been an important source of revenue and growth, even without fancy new AI capabilities. The problem was that Microsoft salespeople started to pitch E5 as the last business software suite that customers would need to buy. AdvertisementA "spiritual successor"The generative AI boom, and Microsoft's early lead here, have increased the chances that a new 365 bundle will emerge soon. Microsoft has new AI tools that it can integrate with 365 and use that to persuade customers to upgrade their software bundle.
Persons: , Satya Nadella, Jared Spataro's, Microsoft salespeople, it's, Slack Organizations: Service, Microsoft, Business, Microsoft's Productivity, Processes, Sharepoint, European Commission, EU Locations: Capex
The plan focuses on Microsoft 365, a popular suite of productivity software used by thousands of businesses. This is a big risk for the company because Microsoft 365 has been an important source of revenue and growth, even without fancy new AI capabilities. The problem was that Microsoft salespeople started to pitch E5 as the last business software suite that customers would need to buy. AdvertisementA "spiritual successor"The generative AI boom, and Microsoft's early lead here, have increased the chances that a new 365 bundle will emerge soon. Microsoft has new AI tools that it can integrate with 365 and use that to persuade customers to upgrade their software bundle.
Persons: , Satya Nadella, Jared Spataro's, Microsoft salespeople, it's, Slack Organizations: Service, Microsoft, Business, Microsoft's Productivity, Processes, Sharepoint, European Commission, EU Locations: Capex
United Airlines CEO Scott Kirby said ULCCs are "going out of business." Kirby criticized no-frills carriers like Spirit for prioritizing cheap costs over customer service. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . In a candid interview with The Air Show podcast published on Monday, United Airlines CEO Scott Kirby said the carriers are "going out of business" due to bad business strategy and poor customer service. Kirby's comments point to no-frills carriers like Frontier Airlines and Spirit Airlines, which offer cheap tickets thanks to their unbundled fares and barebones planes.
Persons: Scott Kirby, Kirby, Organizations: United, Service, Air, United Airlines, Frontier Airlines, Spirit Airlines
Avelo Airlines continues to expand its fleet and routes, adding 10 new destinations on May 1. As Avelo strives for its third profitable quarter, the CEO says the airline is focused on itself. AdvertisementWhen low-cost newcomer Avelo Airlines launched its first flight three years ago, it had just three Boeing 737 Next-Generation jetliners and served 11 West Coast destinations. Business Insider spoke to Avelo CEO Andrew Levy about what makes the growing airline different from other low-costs and what customers can expect on board its planes. Avelo Airlines' route map.
Persons: Avelo, , Andrew Levy, Jim Olson, Louis, Walt, we've, Levy, Joe Scarnici Avelo, he's Organizations: Avelo Airlines, Service, Boeing, Alaska Airlines, Business, Concord, Houston Hobby, Walt Disney, Universal Studios, Delta, Avelo, JetBlue Airways, Airlines, BI, Frontier Locations: Burbank , California, Sonoma County, Boise, Idaho, Montana, Albany, Atlanta, Charlotte , North Carolina, Destin, Knoxville, Lakeland, Central Florida, Miami, St, Traverse City , Michigan, Orlando, New Haven, Connecticut, New York City, Hartford, Boston, Alaska
Exterior view of the Microsoft Times Square building in New York City on Jan. 29, 2023. Microsoft will sell its chat and video app Teams separately from its Office product globally, the U.S. tech giant said on Monday, six months after it unbundled the two products in Europe in a bid to avert a possible EU antitrust fine. The European Commission has been investigating Microsoft's tying of Office and Teams since a 2020 complaint by Salesforce-owned competing workspace messaging app Slack. The company started selling the two products separately in the EU and Switzerland on Aug. 31 last year. For new commercial customers, prices for Office without Teams range from $7.75 to $54.75 depending on the product while Teams Standalone will cost $5.25.
Organizations: Microsoft Times, Microsoft, European Commission, Salesforce, Business, Economic, European, Enterprise Locations: New York City, U.S, Europe, EU, Switzerland
The service will launch this fall and cater to sports fans who don't subscribe to the traditional cable bundle. One person associated with the launch of the new venture told CNBC the platform will be "a monster" and massively disrupt cable TV. Cable TV has been relegated to an add-on that helps keep people subscribing to high-speed internet. The cable bundle has largely survived because it still contains exclusive live news and sports. Previously, the only way for cord cutters to get ESPN outside the cable bundle would have been that coming service.
Persons: LeBron James, Jevone Moore, it's, Lachlan Murdoch, NBC's Peacock, Bob Iger, Rich Greenfield, Max, David Zaslav's, There's, David Zaslav, Lightshed's Rich Greenfield Organizations: Los Angeles Lakers, NBA, Los Angeles Clippers, Crypto.com Arena, Warner Bros . Discovery, Fox, Disney's ESPN, Comcast, DirecTV, CNBC, YouTube, Charter, Cable, Verizon, Mobile, Satellite, Google, Hulu, Live, Disney, Warner Bros, NBC, CBS, National Football League, Paramount, ESPN, Fox News, CNN, MSNBC, Wall Street, Financial Times, TNT, TBS, HGTV, Discovery, Paramount Global Locations: Los Angeles
The FTC proposed a rule on Wednesday that would ban all hidden and misleading fees. Businesses who use hidden fees might have to give consumers refunds, per the rule. AdvertisementAdvertisementThe Biden administration has been trying to crack down on the hidden fees that pop up when you try to book a plane or a concert ticket or even just order food — and now wants to outright ban them. Those junk fees "plague" Americans across all sorts of transactions. The CFPB's Wednesday guidance clarified that provision to ensure every American knows they do not need to pay junk fees to get basic information from their bank.
Persons: , Biden, Lina Khan, Khan, that's, Vicki Morwitz, Morwitz, Rohit Chopra, Lael Brainard Organizations: FTC, Service, Federal Trade Commission, Columbia Business School, Consumer Financial, , Economic Locations: America, United States
Or consider IBM’s monopoly on mainframe computing, which was challenged by private and public antitrust suits in the 1960s and ’70s. The suit also weakened IBM at the very time that personal computers were emerging, benefiting tiny upstarts like Apple and Microsoft. Google began as a small start-up with a great product, but it was also a beneficiary of federal government intervention. Fortunately for Google, Microsoft had just been put through the wringer by the Justice Department, whose antitrust lawsuit nearly led to a breakup of the company. But as a giant, entrenched company, Google has the disadvantage of needing to protect its existing revenue streams and keep its investors, customers and advertisers happy.
Persons: Bing, Bard Organizations: Control Data Corporation, IBM, Apple, Microsoft, Google, MSN, Justice Department, Samsung Locations: Washington
Companies are just baking all those fees into the total price — making the hidden fees even more hidden. On the first page, you see the ticket price. I have never seen a good justification of what I'd call mandatory hidden fees. The Canadian government is also looking to pare down hidden fees. After all, Mahoney told me, "I have never seen a good justification of what I'd call mandatory hidden fees."
Persons: I'd, Neale Mahoney, Joe Biden's, Mahoney, Marcos Villaoslada, Sara Fisher Ellison, Ellison, Harold Hill, obfuscation, you've, Vicki Morwitz, Morwitz, — they've, StubHub, Laura Dooley, StubHub's, pare, Michael Negron, , they're, Joe Biden, Alex Wong, Maggie Rogers, she'd, Audrey Fix Schaefer, Juliana Kaplan Organizations: Stanford University, White, Economic Council, Europa Press, Getty, MIT, Columbia Business School, YouGov, Ticketmaster, National Economic Council, NPR, Federal Trade Commission, I.M.P, Independent, Association Locations: New York, upsell, Europe, Washington ,
Iger told Chapek that he lived for those "two-shower days," according to people familiar with the conversation. In January 2020, Iger told Chapek the plan was back on. During his 27 years at the company, Chapek had only attended one annual meeting — as a guest in the audience. Bob Iger, Disney CEO, during a CNBC interview, Feb. 9, 2023. WATCH: Disney CEO Bob Iger's exclusive July 2023 CNBC interviewTake the 'A'During Chapek's tenure as CEO, Disney lost more than a quarter of its market value.
Persons: Elham, Bob Iger, Bob Chapek, Iger, wasn't, Chapek, Michael Eisner, , who's, he's, Clint Eastwood, Eastwood, Arthur Bochner, Jackie Hart, Kareem Daniel, Chapek —, Eisner, Michael Ovitz, Ovitz, Bob, Disney's, Kevin Mayer, Mayer, Bryan van der Beek, he'd, Tom Staggs, Staggs, Staggs —, Steve Jobs, cajoled Ike Perlmutter, George Lucas, Rupert Murdoch, Iger's, Susan Arnold, Arnold, Peter Rice, David Paul Morris, Rice, CNBC's Julia Boorstin, Mark Parker, Mary Barra, Michael Froman, Willow, Parker, John Donahoe, Roy Disney, Walt Disney, Stanley Gold, David A, CNBC Eisner, Big Bob, Little Bob, Christine McCarthy, Patrick T, He'd, McCarthy, Iger —, Coronavirus, Gavin Newsom, Michael Kovac, curtly, Nancy Pelosi, Chuck Schumer, Ben Smith, Smith, Disney, Randy Shropshire, Agnes Chu, Ricky Strauss, Chu, Strauss, Kevin Feige, Kathleen Kennedy, Who's, Alan Bergman, Bergman, Bob Kyncl, Daniel —, Iger didn't, Daniel rankled, Daniel, Chapek didn't, James Pitaro, Jesse Grant, CNBC Chapek, Jimmy Pitaro, Zenia Mucha, didn't, Mucha, Barbara Walters, Charles Eshelman, Scarlett Johansson, Scarlett Johansson —, Florence Pugh, Natasha, Yelena, " Johansson, Bryan Lourd, Johansson, Lourd, Steven Spielberg, Al Michaels, David Muir, Robin Roberts, Michael Strahan, Spielberg, Geoff Morrell, Alan Braverman, Alan Horn, Jayne Parker, Bochner, Claire Lee, Paul Richardson, Josh D'Amaro, Ron DeSantis, Morrell, Disney Animation —, George Floyd, Reba Saldanha, Reuters Chapek, DeSantis, Nicholas Maldonado, Octavio Jones, Chapek she'd, we're, " Morrell, CNN's Chris Wallace, Kristina Schake, John Skipper, Daniel steamrolled, Latondra Newton, Newton, Charles Krupa, Pitaro, NBCUniversal's Peacock, Dana Walden, Thomas Murphy, Josh Kushner, Privately, Schake, Barack Obama, Michelle Obama, Michelle Obama's, David Dee Delgado, Kara Swisher, hadn't, Netflix's, overhiring, McCarthy hadn't, Safra Catz, Kareem, DMED, Horacio Gutierrez, Justin Warbrooke, Alexia Quadrani, Bryan Castellani, Michael Buckner, Quadrani, Lindsay Lohan, Winnie, Nelson Peltz, Catz, Donald Trump's, they'd, Walden, Gutierrez, D'Amaro, Rich Polk, Walden he'd, Iger she'd, Mickey Mouse, Mark Rightmire, haven't, Indiana Jones, Halle Bailey, Ariel, Hamilton Faber, Rich Greenfield, Bob Iger's, — Mayer, McCarthy —, doesn't, they'll Organizations: Disney, Marvel, CNBC, Bloomberg, Getty, Walt Disney, Indiana University, Michigan State University, Shanghai Disney, Man, Hong Kong Disneyland, Walt Disney Parks, Resorts, Pixar, Fox, Chapek, Nike, General, Mastercard, Foreign Relations, University of Pennsylvania, Grogan, Disney's, Fallon, ABC, ESPN, ABC News, California Gov, New York Times, Disney confidants, Hollywood, Marvel Studios, Lucasfilm, Walt Disney Television, Walt Disney Studios, Hulu, HBO Max, Walt Disney Company, YouTube, Companies, Netflix, Apple, Disney Media, Entertainment, Stanford, Rights, Junior, petulant, Filmmagic, Brunswick Group, Covid, CAA, onetime Defense Department, Century Fox, Human, Florida Gov, Republican, Disney Animation, Reuters, Human Rights, HRC, Walt Disney World, Employees, American Foundation for Equal Rights, AP, Amazon Prime, Paramount, South Pacific, Capital Cities, Dow Jones, CVS, Kingdom, Variety, Trian Partners, Charter Communications, U.S, Comcast, Charter's, MediaNews, Orange, Allen, Co, Candle Media, Advisors Locations: Burbank , California, Midwestern, Brentwood, Los Angeles, Westlake Village, Iger, Hammond , Indiana, Shanghai, China, Hong, Fox, Willow Bay, Raleigh , North Carolina, Orlando, U.S, Hulu, Iger's Brentwood, coronavirus, Brunswick, Hollywood, Hawaii, Disney's, Marvel's, Anaheim , California, Montana, Florida, Rye , New Hampshire, Chapek, Hong Kong, California, missteps, South, DMED, Burbank, New York, India, Atlantic, Sun Valley , Idaho, America
It's clear to the four major U.S. professional sports leagues that Disney 's ESPN is potentially interested in them taking an equity stake in the network. Talks have had few specifics, said the people, but may heat up as ESPN attempts to reach a rights renewal deal with the NBA. Sources say Disney is targeting 2025 as a potential launch date for an unbundled-from-cable ESPN streaming service. Disney has informed the leagues that it's also holding separate talks with strategic investors who can provide distribution benefits, according to people familiar with the matter. "We're looking for partners that are going to help ESPN successfully transition to a [direct-to-consumer] model," Iger said Wednesday.
Persons: Nikola Jokic, ESPN's Lisa Salters, Disney, Bob Iger, it's, Iger, I've Organizations: Denver Nuggets, Nuggets, Los Angeles Lakers, Crypto.com Arena, Disney, ESPN, National Basketball Association, Major League Baseball, NBA, Comcast, Penn Entertainment, Football, MLB Locations: Los Angeles, Hulu
They're working with ESPN President Jimmy Pitaro on the strategic options for ESPN and, to a lesser degree, Disney's other linear cable networks. In years past, ESPN could still generate revenue growth by increasing programming fees for pay TV distributors, such as Comcast , Charter and DirecTV. As ESPN revenue declines, it will become a larger anchor on Disney's earnings. Disney offers many of its lower-rated live games on its ESPN+ streaming service, which costs $9.99 per month. When ESPN does decide to offer an unbundled subscription service, it will likely cause even more people to cancel pay TV.
Persons: Bob Iger, Kevin Mayer, Tom Staggs, Staggs, Jimmy Pitaro, Iger, CNBC's David Faber Organizations: Disney, ESPN, Mayer, Candle Media, Comcast, Charter, DirecTV
The Trade Desk wants to take a bigger slice of the $80 billion retail media market. Adtech giant The Trade Desk has landed a partnership that aims to solve one of advertising's biggest challenges in the $80 billion retail media space: getting timely data on how their ads are driving sales across multiple retailer sites and stores. Attain, which will charge advertisers on a CPM, or cost-per-thousand-impressions basis, will offer The Trade Desk advertisers metrics including sales, return on ad spend, and conversion rates. The Trade Desk is the largest independent adtech firm, and the company's moves typically indicate where the industry is investing. The Trade Desk is set to release its latest earnings report on May 10.
Air France and KLM are the latest airlines to join in on the "basic" business class trend: offering passengers a cheaper business class ticket, without some of the perks usually associated with the class. These are usually sold in comparison to the full business class experience, called "flex", "flex plus", "comfort", and "elite". Here are some of the airlines that have gone basic with their business offerings:Air France and KLMAir France business class seat. Thomas Pallini/InsiderQatar Airways introduced its own unbundled business class in 2020 — offering Classic, Comfort, and Elite business tickets — and it has since then added an additional tier, the Lite business class ticket. Lite business tickets could cost as much as $3000 less than elite business tickets, according to reviews.
Workweek is a media company built around a roster of 21 newsletter writers. This summer, the operations team at the business-focused media startup Workweek began brainstorming the best way to open a chicken restaurant. Regardless of whether Workweek begins selling chicken or not, the project is already a success in its CEO Adam Ryan's eyes. "One of the things that we wanted to answer was, could we make 10 times more revenue per subscriber than the average media company?" Heading into 2023, Workweek plans to expand its talent roster and grow into new content verticals.
All available tickets for the 90,000-capacity stadium were snapped up 15 minutes after going on sale, the U.K.'s fastest-ever sellout for the women's game. That trend has continued with the start of the 2022-23 season of the Women's Super League, the top tier of women's soccer in England. More money, more qualityWomen were banned from playing on Football Association grounds until 1971, and there wasn't a fully professional women's league until 2018. Major publishers like BBC Sport have also made moves to include the women's game more prominently in coverage. "Unbundling would attract more brands who see the women's game as their marketing focus and not just an add-on," Baroni said.
Some ad agencies are making a renewed push to get employees back to the office after Labor Day. It's setting up a potential clash with employees, most of whom want the ability to stay remote. Some ad agencies are making a renewed push to get people back into the office after Labor Day, setting up a potential clash with employees who want to remain remote. Omnicom-owned GSD&M told employees they had to return at least three days a week after Labor Day, one current executive said. Christine Capone, president of experiential marketing agency MKG, said she planned to start holding monthly happy hours after Labor Day to get people back.
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