The move comes as Twilio grapples with two activist investors who have been pushing for significant changes.
In a regulatory filing announcing the move, the company also said Twilio expected fourth-quarter revenue and income to come in above its prior guidance.
Lawson will also step down from Twilio's board, where he had served as chairman.
"I am honored to step into the CEO role," Shipchandler said in a release.
We look forward to continuing to engage with Twilio's Board and management team going forward," he added.
Persons:
Jeff Lawson, Spain Twilio, Twilio, Lawson, Khozema, Shipchandler, Jeff Epstein, we've, Jeff Lawson's, Sagar Gupta, Gupta, Partner's
Organizations:
Twilio, Mobile, Congress, Bessemer Venture Partners, Anson Funds, Legion Partners, CNBC, Qatalyst Partners, Twilio's, Partners, Twilio's Board, CNBC PRO
Locations:
Barcelona, Spain, Twilio