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☆ Starbucks says it's launching boba-inspired drinks this summer
▼ + stars: | 2024-05-01 | by ( Grace Dean | ) www.businessinsider.com time to read: +1 min

Starbucks is set to roll out its own version of boba in May, CEO Laxman Narasimhan said Tuesday. "We are launching our first texture innovation, Pearls," he said. Some Starbucks baristas have posted TikTok videos making drinks with "raspberry-popping pearls." AdvertisementStarbucks is set to roll out its own version of boba at its stores this summer, more than two years after it first confirmed that it was testing drinks with pearls. "For summer, we are launching our first texture innovation, Pearls," CEO Laxman Narasimhan told analysts at the company's earnings call Tuesday.

Persons: boba, Laxman Narasimhan, — Organizations: Starbucks, Service, Business

☆ Starbucks, Workers United made 'significant progress' in this week's contract talks
▼ + stars: | 2024-04-26 | by ( Amelia Lucas | ) www.cnbc.com time to read: +2 min

A Starbucks worker boards the Starbucks union bus after Starbucks workers stood on the picket line with striking SAG-AFTRA and Writers Guild of America (WGA) members in solidarity outside Netflix studios on July 28, 2023 in Los Angeles, California. Starbucks and Workers United, which represents roughly 500 of its cafes, said Friday in a joint release that they made "significant progress" in their contract talks this week. The two-day session marked the first time in nearly a year that Starbucks and Workers United came to the bargaining table. Workers United has broadly pushed for higher wages and more consistent scheduling, among a range of other priorities. After a year, workers who lose faith in the union can petition to decertify, putting a ticking clock on negotiations.

Persons: there's Organizations: SAG, Guild of America, Netflix, Starbucks, Workers United, Service Employees International Union, SEIU . Workers United Locations: Los Angeles , California, Atlanta

☆ Starbucks has a new accessible store design. Take a look inside
▼ + stars: | 2024-02-16 | by ( Amelia Lucas | ) www.cnbc.com time to read: +2 min

The coffee giant opened the first location with the new design on Friday in Washington, D.C.'s Union Market. "Designing for disabilities is just good design for everybody," said Sara Trilling, president of Starbucks North America. Source: StarbucksThe Union Market cafe has power-operated doors so customers can use less effort to enter the cafe. Source: StarbucksBehind the counter, Starbucks' new Clover Vertica system for brewing drip coffee has a more accessible design, with a large dial and protruding buttons. Source: Starbucks

Persons: Sara Trilling, Trilling Organizations: Starbucks Locations: Washington ,, Starbucks North America

☆ CSU faculty end strike after reaching tentative agreement with management
▼ + stars: | 2024-01-23 | by ( Melissa Alonzo | ) edition.cnn.com time to read: +2 min

CNN —Faculty members at California State University (CSU), the largest public university system in America, have ended their one-day strike after reaching a tentative agreement with management. The union represents 29,000 members including professors, lecturers, librarians, counselors and coaches, across the 23 campuses of Cal State. Our members have won a Tentative Agreement … that includes raising the floor for our most vulnerable faculty, safer workplaces & expanded parental leave,” it said. “The agreement enables the CSU to fairly compensate its valued, world-class faculty while protecting the university system’s long-term financial sustainability,” she added. Thousands of Cal State faculty began striking on Monday, the first day of spring semester classes for much for the university system’s 450,000 student.

Persons: …, “, Mildred García Organizations: CNN —, California State University, CSU, California Faculty Association, CFA, Cal State, United Auto Workers, Hollywood, Starbucks, Cornell University, Industrial and Labor Relations Locations: America, California, Southern California

☆ Starbucks workers say they're worried about the new reusable cup program
▼ + stars: | 2024-01-05 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +6 min

But some baristas are worried about how the reusable cup program will actually work. And will handing over a personal cup at the front of a drive-thru line slow down all the orders behind? Business Insider spoke to three Starbucks baristas about the reusable cup program. The Starbucks spokesperson said baristas got training on the new personal cup program — including practice time. I just can't see this working for morning rushes when we get like 30+ mobile orders per half hour."

Persons: —, they're, it's, barista, there's, baristas, we're Organizations: Starbucks, Service, Business, BI, Mobile Locations: Atlanta, Israel, Colorado, Texas

☆ Starbucks workers file more labor complaints with NYC as union goes on largest-ever strike
▼ + stars: | 2023-11-16 | by ( Amelia Lucas | ) www.cnbc.com time to read: +3 min

Members of a recently formed union of Starbucks workers hold a rally to celebrate the first anniversary of their founding, December 9, 2022 in New York City. Starbucks workers in New York City have filed 14 more complaints alleging that the coffee giant violated the city's labor laws. Starbucks baristas have repeatedly accused the company of running afoul of the law: They have filed nearly 70 complaints with the city related to the law since February. The allegations come as Starbucks baristas at more than 200 locations nationwide strike Thursday, on the company's busy Red Cup promotion day. Starbucks Workers United said the strike is protesting understaffing at the company's locations, particularly on promotion days.

Persons: understaffing, baristas, Deborah Hall Lefevre, Sara Kelly, Chipotle, Alberto Oliart Organizations: Starbucks, Red, Starbucks Workers United, Workers, National Labor Relations Board, city's Department of Consumer and Worker Protection, CNBC Locations: New York City, York City, Brooklyn

☆ Teens love Starbucks for these 4 reasons
▼ + stars: | 2023-10-12 | by ( Grace Dean | ) www.businessinsider.com time to read: +4 min

American teens have an enduring love for Starbucks. The coffee chain has consistently ranked high in a semiannual survey of teens' favorite brands. It offers four things that teens love: a place to hang, cold coffee, customization, and mobile ordering. "Starbucks gaining slightly among upper income and all teens points to its grasp on teen consumer trends." Starbucks is notably more popular among wealthy teens, of which 16% ranked it as their favorite, but 12% of average-income teens also told Piper Sandler it was their preferred restaurant chain.

Persons: —, Piper Sandler, Brian Mullan, it's, Brady Brewer, Brewer Organizations: Starbucks, Service

Biden's presence at the event was historic and extraordinary: Both the White House and labor union experts said that a sitting president has never walked a picket line in support of striking workers. Presidents typically try to mediate when management and labor union disputes threaten to disrupt the economy. President Ronald Reagan in 1981 fired more than 11,000 striking air traffic controllers, delivering a major blow to the labor union movement. Trump also promised auto workers in Lordstown, Ohio, in 2017 that their plant would not close, so “don’t move. Biden's backing of electric vehicles has some auto union members worried they will lose their jobs in gasoline-powered auto plants, and Trump has exploited that concern to his advantage.

Persons: Joe Biden, Biden, you’ve, Ronald Reagan, It's, Erin Hatton, Donald Trump, Trump, Sean Fain, Ford, they're, Erik Loomis, Loomis, Hatton, Hattan Organizations: United Auto Workers, Ford, Big Three, White House, UAW, Motor Co, General Motors, Chrysler, University of Buffalo, Michigan, Trump, Anderson Economic Group, Gallup, Hollywood, Writers Guild of America, University of Rhode Locations: Michigan, Wayne County, Lordstown , Ohio, Michigan’s Macomb County, California, University of Rhode Island, Las Vegas

☆ Starbucks' dome lids are infuriating baristas and embarrassing customers
▼ + stars: | 2023-09-21 | by ( Gloria Dawson | Nancy Luna | ) www.businessinsider.com time to read: +4 min

Some Starbucks baristas say the company's dome lids are difficult to attach to cups. The dome lids are also getting heat from Starbucks customers. "This is our plea to Starbucks to make the tall dome lids differently because they don't work," she says. A Starbucks spokesperson told Insider, "Dome lids are used for any cold beverage that is topped with whipped cream." AdvertisementAdvertisement"When the TikTok community cancels us because we have dome lids instead of flats."

Persons: it's, Laxman Narasimhan, They've, I've, TikTok, Juice Organizations: Starbucks, Service Locations: Wall, Silicon, Ohio, Virginia

The meeting, notably, took place on the sidelines of the United Nations General Assembly rather than the White House, where Biden will host Ukraine President Volodymyr Zelensky later this week. I’ve sort of made that clear,” Biden told reporters in March. Biden also set to meet Brazil’s PresidentBiden is also set to hold a bilateral meeting with Brazilian President Lula da Silva, with whom he’ll also participate in a labor-focused event. In the meeting with Lula, the two leaders will announce an international partnership for workers’ rights, a senior administration official told CNN. And while the partnership is beginning as a bilateral partnership, officials left the door open for additional countries signing on.

Persons: Joe Biden, Benjamin Netanyahu, Biden, ” Biden, there’s, Netanyahu, “, Volodymyr Zelensky, Israel, I’m, ”, Lula da Silva, he’ll, Lula, Per, Jair Bolsonaro, Ram Organizations: CNN, Israeli, United Nations, Assembly, “, Biden, Brazil’s, White, United Auto Workers, General Motors, Ford, Chrysler, Dodge, Starbucks, UN Locations: New York, Iran, Israel, Saudi Arabia, Washington, ” Israel’s, DC, Brasilia, Ukraine

☆ Why America is on strike: writers, auto workers, and actors
▼ + stars: | 2023-09-16 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +7 min

New York CNN —The United Auto Workers strike isn’t happening in a vacuum. From Hollywood writers to nurses, factory workers, and Starbucks baristas, thousands of workers have gone on strike in recent months to demand higher pay and improved benefits and working conditions. Members of the United Auto Workers union line up to enter a membership meeting in advance of the September 14 expiration of their union contract with Stellantis, Ford, and General Motors on September 10, 2023, Detroit, Michigan. Workers gained power during the pandemic as Covid-19 cast a spotlight on essential workers’ sacrifices and the vast disparities among America’s workforce. A striking SAG-AFTRA member pickets with other SAG-AFTRA members and striking WGA (Writers Guild of America) workers outside Warner Bros.

Persons: Paul Frangipane, ”, Joseph McCartin, Jim West, “, ” McCartin, Mario Tama, ” Gallup, Ronald Reagan, Reagan, Dennis Caruso, EPI, Michael M, Shawn Fain, Fain Organizations: New, New York CNN, United Auto Workers, Starbucks, Teamsters, UPS, Labor, Bloomberg, Getty, Georgetown University, Economic, Institute, Ford, General Motors, Stellantis, ZUMA Press Wire Workers, Workers, SAG, WGA, Guild of America, Warner Bros, Gallup, Union, International Brotherhood of Teamsters, Air, NY, “, Companies, Cornell University Institute of Labor Relations, Sinai, UAW Locations: New York, Brooklyn, Detroit , Michigan, Burbank , California, United States

☆ Coffee chains are betting big on cold drinks as Gen Z turns its back on old-school coffees
▼ + stars: | 2023-08-09 | by ( Grace Dean | ) www.businessinsider.com time to read: +5 min

Cold drinks tend to cost more, but they can also cause headaches for staff. Cold drinks account for 75% of Starbucks' beverage sales. "The team is making good progress with its efforts to become a bigger player in the high-growth cold beverage category and saw cold beverage sales grow 16.6% year-over-year," Restaurant Brands International CEO Josh Kobza said. Tim Hortons' cold drinks menu looks remarkably like Starbucks' – especially in the US. Cold drinks can potentially reap higher profits for coffee chains because they tend to cost more and some customers opt for costly modifications.

Persons: Tim Hortons, Laxman Narasimhan, Josh Kobza, Kobza, Tim Hortons execs, Howard Schultz, Brady Brewer, Brewer, Baristas Organizations: Starbucks, Service, Brands Locations: Wall, Silicon, Canada, Maryland, Nebraska

☆ How Elba Makes a Living Wage
▼ + stars: | 2023-07-07 | by ( David Leonhardt | More About David Leonhardt | ) www.nytimes.com time to read: +1 min

Early in Barack Obama’s recent Netflix documentary series about American jobs, viewers meet a housekeeper at the Pierre Hotel in New York named Elba. Elba is meant to be a symbol of difficult service-industry work in today’s economy. “I don’t worry too much about money,” said Elba, who recently became a grandmother, “because I know I can count on my paycheck.”Many other service workers earn far less. Full-time Starbucks baristas in New York City often earn less than $35,000 a year, while many Walmart employees make even less. Across New York City, the median household income is about $75,000 — which is less than Elba and Francisco make.

Persons: Barack Obama’s, Elba, Francisco, Pierre Hotel’s, ” Organizations: Netflix, Pierre, Walmart Locations: New York, Elba, New York City, Francisco

☆ Stocks fall, but Jim Cramer says its not time to buy yet
▼ + stars: | 2023-06-23 | by ( Kevin Stankiewicz | In Kevinstankiewicz | ) www.cnbc.com time to read: +3 min

Every weekday the CNBC Investing Club with Jim Cramer holds a "Morning Meeting" livestream at 10:20 a.m. Sit tight on SWK Jim said he's in "no hurry" to add to our new, but small, position in Stanley Black & Decker (SWK). "Don't buy it when it's up," he said, with the toolmaker being one of the few Club stocks in the green Friday. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER .

Persons: Jim Cramer, he's, Jim, Stanley Black, Decker, We're, Starbucks baristas, Jim Cramer's Organizations: CNBC, Starbucks, Dow Jones Industrial, Nasdaq, Wells, Wells Fargo Securities Locations: Wells Fargo, U.S

☆ Boycotts rarely work — but anti-LGBTQ+ backlash is forcing companies into tough choices
▼ + stars: | 2023-06-22 | by ( Stefan Sykes | ) www.cnbc.com time to read: +11 min

For companies like Target and Disney, it is unclear if boycotts will hit sales. The company said it has not changed any policy on decorations and is encouraging stores to celebrate Pride Month. Despite the mounting headlines and sustained criticism of Bud Light, corporate boycotts are "overstated," and those offended by campaigns tied to Pride Month are in the "minority," Ellis said. Bud Light appears to be an outlierIn April, the brewer ran a March Madness promotion with trans influencer Dylan Mulvaney, who shared a customized Bud Light can on Instagram. Justin Sullivan | Getty ImagesIt isn't just Bud Light — brands across the board are facing calls to boycott their goods or services.

Persons: Gene Kim, Bud Light, Anson Frericks, Starbucks baristas, Sarah Kate Ellis, Ellis, Dylan Mulvaney, Brendan Whitworth, — Alissa Heinerscheid, Daniel Blake —, Bump Williams, Busch, Frericks, Bud, Marcel Marcondes, Marcondes, Justin Sullivan, Jack Daniel's, Lawrence Glickman, Glickman, baristas, hasn't, Disney isn't, Ron DeSantis, Lindsey Roeschke, Brayden King, King, David Cliff, Nurphoto Organizations: Anheuser, Busch, Target, Disney, Starbucks, Pride Month, Target's, Pride, GLAAD, Mulvaney, CNBC, Gay, Chamber, Commerce, Cannes Lions International, Creativity, Brands, Kohl's, Nike, Adidas, Ford, Associated Press, American Studies, Cornell University, Consumer, Walt Disney Co, Florida Gov, Brand Intelligence, Morning, Northwestern University, Getty Locations: U.S, America, San Francisco , California, Oklahoma, Florida

Bud Light trailed with a 7.3% share. Bud Light sales fell 24.6% in the period year over year, while Modelo sales jumped 10.2%, the data shows. Still, the Anheuser-Busch InBev brand Bud Light leads U.S. beer sales so far this year, according to Bump Williams. The company's shares have dropped nearly 15% since the start of April, when Mulvaney posted a video of a personalized Bud Light can, which sparked anti-LGBTQ+ outrage. The boycott against Bud Light comes as state and federal politicians increasingly push to claw back the rights of trans people.

Persons: Bud Light, influencer Dylan Mulvaney, Bump Williams, Mulvaney, Brendan Whitworth Organizations: Modelo, Constellation Brands, Anheuser, Busch InBev, Bud, Busch, Pride, Starbucks, Target Locations: Brooklyn Borough, New York, U.S

☆ Americans hate tipping so much it was once banned in 7 states
▼ + stars: | 2023-05-22 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +8 min

By the 1700's, tipping in Europe had evolved from masters tipping servants to customers tipping service-industry workers. Seven states passed anti-tipping legislation in the early 1900sBy the early 1900s, early grumblings about tipping had escalated into full-fledged anti-tipping movements. But in 1919, the Iowa Supreme Court ruled that the state's anti-tipping law was unconstitutional, and other states followed by striking down or repealing their own similar legislation. Tipping persists in the US todayDespite originating in Europe, tipping has become deeply ingrained in American culture. Today, while many Americans aren't fans of tipping, and some restaurants have tried doing away with the practice, tipping is unlikely to be banned anywhere in the US anytime soon.

☆ Hard work just doesn't pay like it used to
▼ + stars: | 2023-04-05 | by ( Ethan Dodd | ) www.businessinsider.com time to read: +6 min

Today's workers, especially gig workers, don't have the security that hard work once promised. Fueling the pessimism about hard work might be that Americans have "been doing nothing but hard work for the last two decades," Jennifer Klein, a Yale labor historian, told Insider. Blame the rise of gig work for hard work not paying offThough Americans work fewer hours now than they have in years past, they're working harder than ever. As a result, "people have experienced hard work and intensified work, but in very, very unpleasant and not particularly rewarding terms," she added. However, deregulation of employment and the dismantling of the New Deal structures of fair work have decoupled hard work and security, Klein said.

☆ Starbucks is probably 'the best first job in America,' former CEO says as Congress probes the chain's treatment of unions
▼ + stars: | 2023-03-29 | by ( Aidan Pollard | Alex Bitter | ) www.businessinsider.com time to read: +5 min

Starbucks is "one of the best, if not the best, first job in America," former CEO Howard Schultz said. "Starbucks is probably one of the best, if not the best, first job in America." "It's unprecedented, and that's why Starbucks doesn't need a union," Schultz said. But Wednesday's hearing showed that some current and former Starbucks employees don't agree with that assessment. Jaysin Saxton, a former Starbucks barista who lost his job in August at a Starbucks in Augusta, Georgia, also spoke at the hearing.

☆ Starbucks filed a fresh patent for a machine which could create the highly personalized, super complex drinks staff are so sick of making for customers
▼ + stars: | 2023-02-20 | by ( Grace Dean | ) www.businessinsider.com time to read: +5 min

Starbucks filed a fresh patent for a machine that enables workers to make customized drinks quicker. Modifications drive customers to Starbucks and bring in high profits, but cause headaches for staff. When Insider tested out ordering a customized Starbucks drink online, syrups were the pricier option, costing up to 80 cents to add on. Customers can also get rude when their customized drinks take a long time to make or aren't made perfectly, many baristas said. Customers could ask for a beverage to match their outfit, and these could be mapped by the machine, the patent said.

☆ Howard Schultz says baristas don't have the 'privilege' of working from home as he orders Starbucks staff back to the office 3 days a week
▼ + stars: | 2023-01-12 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

Starbucks corporate staff have been ordered back to the office three days a week from January 31. Howard Schultz said staff had failed to start coming in at least once a week. He "pleaded" with workers to return to the office last year, saying he'd "get on my knees." Staff located near regional offices have also been ordered to go in three days a week under similar conditions. "I have been unsuccessful, despite everything I've tried to do, to get our people back to work," Schultz said.

☆ How much should you tip your barista?
▼ + stars: | 2022-12-17 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +8 min

There’s also often an option to leave a custom tip or no tip at all. Although consumers are accustomed to tipping waiters, bartenders and other service workers, tipping a barista or cashier may be a new phenomenon for many shoppers. Others feel guilty if they don’t tip or embarrassed if their tip is stingy. One barista in Washington State said that he understands if a customer doesn’t tip for a drip coffee order. Nearly 60% of Uber customers never tip, while only about 1% always tip, a 2019 University of Chicago study found.

☆ Starbucks union organizers wanted credit-card tipping. Now they’re being left out
▼ + stars: | 2022-12-16 | by ( Danielle Wiener-Bronner | ) edition.cnn.com time to read: +4 min

They also wanted a better tipping option. “One of the first public demands that we made last fall, when our campaign launched, was for credit card tipping,” the Starbucks Workers United said in a statement to CNN. The coffee chain has for years allowed customers to tip when they pay using their Starbucks card in the Starbucks app, or to leave a cash tip. But Starbucks (SBUX) only started rolling out the credit and debit card tipping system, which is now available nationally, in September. “Even though union-representated workers do not have credit card tipping at the moment, it still feels like a union victory,” she said.

☆ 5 things Starbucks baristas want you to stop doing right now
▼ + stars: | 2022-12-02 | by ( Angela Hatem | ) www.businessinsider.com time to read: +5 min

Insider asked current and former Starbucks baristas what annoys them the most on the job. They shared five customer pet peeves, including not cleaning up your cups or utensils. "Love red-cup season," Tayla, a former Starbucks barista who's based in the UK, told Insider. Insider spoke with three current and former Starbucks baristas about their biggest customer pet peeves, and what customers can do to make the holiday season more cheerful. "I did love working at Starbucks," Tayla said.

☆ These baristas are leading a nationwide campaign to unionize Starbucks. It came at a cost
▼ + stars: | 2022-11-02 | by ( Chris Isidore | ) edition.cnn.com time to read: +13 min

Since then workers at 243 other stores spread over 38 states have voted to join Starbucks Workers United — that’s more than five stores a week. Still, most of the fired workers nationwide remain off the job, including Tambellini. “The pizza place next door [to the Starbucks store I worked at] offered me a job almost immediately,” said Tambellini. Starbucks employees and supporters react as votes are read during a union-election watch party in Buffalo, New York. The Starbucks workers are really demonstrating that it’s possible to unionize in an industry where it was thought of as impossible to organize, due to high turnover and a large percentage of young people,” he said.

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