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☆ 7 ways that Starbucks CEO Brian Niccol plans to change the coffee chain
▼ + stars: | 2024-10-31 | by ( Amelia Lucas | ) www.cnbc.com time to read: +8 min

Niccol wants to change that. Cutting back an 'overly complex' menuSpain, Barcelona, Plaza de Francesc Macia, Starbucks, coffee shop customer ordering. While the changes may disappoint some customers, Niccol said he thinks that they'll appreciate faster, more consistent service in the long run. Bringing back the condiment barsStarbucks brown sugar sachets are seen in Starbucks Coffee in Krakow, Poland on November 4, 2022. Better staffing in cafesMerida, Mexico, Zona Paseo Montejo Centro, Starbucks Coffee shop, baristas and cashier at work smiling.

Persons: Brian Niccols, Brian Niccol, Rachel Ruggeri, Niccol, Lindsey Nicholson, Macia, Jeff Greenberg, Etienne Laurent, we've, Beata Zawrzel, baristas, Taco Bell, Chipotle, Tressie Lieberman, Almond Organizations: Starbucks, CNBC, Mobile, UCG, Getty, Plaza, Universal, AFP, Nurphoto, Zona Paseo, Centro, Starbucks Rewards, Procter & Gamble, Yum Brands Locations: U.S, Queens , New York, Spain, Barcelona, Manhattan Beach , California, Starbucks Coffee, Krakow, Poland, Merida, Mexico

☆ Don't expect as many Starbucks deals this year under its new CEO
▼ + stars: | 2024-10-14 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +2 min

Starbucks is reversing a push into frequent promos on drinks and snacks, The Wall Street Journal said. It's part of CEO Brian Niccol's effort to reestablish the brand's upscale, premium vibe, it added. Narasimhan said on an earnings call earlier this year that 60% of the company's sales were from the nearly 34 million Starbucks Rewards members. Multiple baristas previously told BI that the size and frequency of rewards deals were getting out of hand. In curbing its discounts, Starbucks is bucking a wider retail trend that has seen companies such as McDonald's, PepsiCo, and Walmart cut prices.

Persons: Brian Niccol's, —, Laxman Narasimhan, Narasimhan, Sara Senatore Organizations: Starbucks, Street Journal, Service, Business, PepsiCo, Walmart, Global Research

☆ Starbucks' turnaround takes an encouraging step forward. Here's what we what to see next
▼ + stars: | 2024-07-30 | by ( Jeff Marks | ) www.cnbc.com time to read: +7 min

Starbucks Why we own it : Starbucks has one of the most recognizable brands of any restaurant. Like Starbucks, McDonald's has had a challenging 2024 and the company reported uninspiring results — missing on revenues, same-store sales, and earnings per share. Quarterly commentary Comparable store sales in North America — a key restaurant industry metric — fell 2%, slightly beating estimates of a 2.2% drop forecasted by Wall Street analysts, according to FactSet. In Starbucks' international segment, comparable store sales fell 7%, missing estimates of a 5.1% decline. A Starbucks store stands in Manhattan on January 30, 2024 in New York City.

Persons: Elliott, Elliott Management's, Dunkin, McDonald's, We'd, Laxman Narasimhan, We're, Narasimhan, Jim Cramer's, Jim Cramer, Jim, Spencer Platt Organizations: Starbucks, Revenue, Elliott Management, Bros, McDonalds, Citi, Wall Street, CNBC, Getty Locations: China, North America, U.S, East, Southeast Asia, Europe, Manhattan, New York City

☆ 7 things Starbucks customers should stop wasting money on, according to a former barista
▼ + stars: | 2024-06-26 | by ( Inga Parkel | ) www.businessinsider.com time to read: +5 min

Read previewI worked as a Starbucks barista for nearly a year, and I became extremely familiar with just how expensive the popular coffee chain is. As a stingy spender, I made several mental notes on ways customers would unnecessarily waste their money during my shifts. If I find irresistible merchandise, I'll take advantage of the Starbucks rewards program. If you're looking for a caffeine fix, stop wasting your money on hot venti lattesGrande and venti lattes have the same amount of espresso. Stop paying for bottled waterI've always been baffled by people who insist on buying bottled water from Starbucks.

Persons: —, spender, Nadir Keklik, Michael Probst, It's, they're, Ramin Talaie Organizations: Service, Business, AP, Americano, Getty, Starbucks

☆ Lactose intolerant customers hit Starbucks with $5 mil lawsuit, calling dairy-free upcharges 'discrimination'
▼ + stars: | 2024-03-20 | by ( Natalie Musumeci | ) www.businessinsider.com time to read: +6 min

Lactose intolerant customers sue Starbucks for $5 million over "illegal price discrimination." Customers claim in the lawsuit Starbucks has violated the federal Americans with Disabilities Act. Additionally, customers can choose to customize any beverage with a non-dairy milk on the menu for an additional charge." Lactose intolerant customers don't want to pay more for plant-based milk alternatives. The 2022 Starbucks lawsuit, which was filed in Florida, was voluntarily dismissed by the plaintiff, Enica said.

Persons: —, Melissa Wells, Maria Bollinger, Dawn Miller, Shunda Smith —, Bogdan Enica, Enica, Dunkin, they've Organizations: Starbucks, Service, California Unruh Civil, Americano, Dairy, US Justice, PETA Locations: California, Florida, Europe

☆ Starbucks customers can now earn
▼ + stars: | 2024-02-15 | by ( Jordan Valinsky | ) edition.cnn.com time to read: +2 min

New York CNN —Starbucks customers who use a Bank of America card will now get additional cash back for their purchases as part of a new partnership between the two companies. The expanded rewards are in addition to the existing cash back and stars that both companies already offer to customers. Expanding Starbucks Rewards gives the chain access to customers’ data and ordering habits, which in turn helps the company target members with deals, a stated goal for the company. In 2022, Starbucks partnered with Delta Air Lines to give bonus SkyMiles to registered customers. Starbucks members typically spend more money on each purchase compared to non-members.

Persons: cardholders, “ Organizations: New, New York CNN, of America, Bank of America, Starbucks, Bank, America’s, Delta Air Lines Locations: New York

☆ Get 1000 Bonus Delta SkyMiles for Buying 2 Starbucks Drinks
▼ + stars: | 2023-08-24 | by ( Hannah Towey | ) www.businessinsider.com time to read: +2 min

Delta will give you 1,000 bonus miles if you spend at least $2 at Starbucks twice in one week. AdvertisementAdvertisementYou can now earn 1,000 Delta bonus miles just for buying Starbucks twice in one week. First, you need to create a SkyMiles and Starbucks Rewards account (if you don't already have one) and link the two on their partnership website. AdvertisementAdvertisementTypically, it takes a flight of decent length to earn 1,000 miles, as you'll usually earn 1 for every mile flown. Another important thing to remember is that bonus miles don't count towards Medallion Status or Million Miler Status.

Persons: You'll, it's Organizations: Starbucks, Morning Locations: New York, Florida

☆ Delta will give you as many miles for going to Starbucks twice as you'd earn on a flight from NY to Florida
▼ + stars: | 2023-08-24 | by ( Hannah Towey | ) www.businessinsider.com time to read: +2 min

Delta will give you 1,000 bonus miles if you spend at least $2 at Starbucks twice in one week. AdvertisementAdvertisementYou can now earn 1,000 Delta bonus miles just for buying Starbucks twice in one week. AdvertisementAdvertisementTypically, it takes a flight of decent length to earn 1,000 miles, as you'll usually earn 1 for every mile flown. Make sure to pay for your coffee using a payment method linked to your Starbucks rewards account or by scanning the barcode in the Starbucks mobile app prior to completing checkout. Another important thing to remember is that bonus miles don't count towards Medallion Status or Million Miler Status.

Persons: You'll, it's Organizations: Starbucks, Morning Locations: New York, Florida

☆ This chart shows how exposed each of our 35 stocks is to China's struggling economy
▼ + stars: | 2023-08-15 | by ( Zev Fima | ) www.cnbc.com time to read: +9 min

The chart below is meant to provide a high level view of the revenue exposure each of the 35 companies in our portfolio has to the world's second-largest economy. First, a couple caveats: Our energy exploration and production stocks Coterra Energy (CTRA) and Pioneer Natural Resources (PXD) screen as having zero revenue exposure outside of the United States. Nvidia (NVDA) is another stock where the direct revenue exposure can be misleading. That makes the 60% revenue exposure to the Asia-Pacific region more concerning, even as mainland China realized organic sales growth during the quarter. As a result, total sales, services sales and wearables, home and accessories sales all set June quarter records in Greater China.

Persons: Estee Lauder, WYNN, Estee Lauder We're, wouldn't, Jim Cramer's, Jim Cramer, Jim Organizations: Coterra Energy, Natural Resources, Nvidia, Devices, AMD, Apple, Wynn Resorts, Wynn, Macau, Starbucks, Management, Jim Cramer's Charitable, CNBC, Vcg, Visual China, Getty Locations: China, Asia, Pacific, Taiwan, Macau, United States, U.S, Japan, Greater China, India, Jiangxi Province

☆ Cold drinks are hotter than ever at Starbucks
▼ + stars: | 2023-08-01 | by ( Nancy Luna | ) www.businessinsider.com time to read: +3 min

Cold beverages continue to be a fan favorite at Starbucks. Cold foam is the fastest growing add-on at Starbucks. But today, cold drinks are hotter than ever at that coffeehouse chain. Cold drinks accounted for 75% of beverage sales in the company's third quarter. Cold foam, in fact, is the fastest-growing add-on at Starbucks, he said.

Persons: We're, Laxman Narasimhan, Rachel Ruggeri, rollouts, Narasimhan, Ruggeri, That's Organizations: Starbucks . Food, Service, Starbucks Locations: Wall, Silicon, America

☆ A Starbucks free-drink code leaked, and now the coffee chain is punishing users by docking their stars
▼ + stars: | 2023-04-28 | by ( Gloria Dawson | ) www.businessinsider.com time to read: +3 min

The leaked code, which awarded 200 stars, was meant for attendees of an in-person event, Starbucks said. Some Starbucks app users are posting complaints online after discovering that their Starbucks Rewards "stars" have slipped into negative territory. But last week, Starbucks docked stars from certain customers who it said used a leaked promo code for free drinks, the company told Insider. The QR code for 200 bonus stars was shared at an in-person event and intended only for attendees. Starbucks' Rewards program is popular, boasting more than 30 million members, and it has hit some snags in the past.

[1/3] Starbucks cups are pictured on a counter in the Manhattan borough of New York City, New York, U.S., February 16, 2022. REUTERS/Carlo AllegriFeb 2(Reuters) - Starbucks Corp (SBUX.O) missed Wall Street expectations for quarterly comparable sales on Thursday, as persistent weakness in the coffee chain's China business offset strong sales in the North American market. That resulted in a 29% fall in China comparable sales for Starbucks in its first fiscal quarter ended Jan. 1, pulling total international comparable sales down 13%. Global comparable sales at Starbucks rose 5%, compared with analysts' average estimate of a 6.75% rise, according to Refinitiv IBES data. Starbucks reiterated its previous guidance of global comparable sales growth of 7% to 9% for its fiscal 2023.

☆ Starbucks CEO Howard Schultz Hints at New Game-Changing Platform
▼ + stars: | 2023-02-02 | by ( Nancy Luna | ) www.businessinsider.com time to read: +3 min

The Italian espresso culture inspired Howard Schultz 40 years ago as he built the Starbucks empire. In his final earnings call, Schultz hinted at a game-changing new "platform" coming to Starbucks later this month. Schultz said will travel to Milan later this month "to introduce something much bigger than any new promotion or beverage." "Eight of the ten highest sales days in our history [were] recorded in the quarter," Schultz said. On February 13, Starbucks plans to change its Starbucks Rewards program.

☆ Customers might hate Starbucks' new reward program, but Wall Street loves it
▼ + stars: | 2023-01-19 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Starbucks is making changes to its Starbucks Rewards program on February 13. With customers highly likely to customize these drinks with add-ons, that will generate "higher tickets and higher margins" for Starbucks, BofA said. The new rewards program might give Starbucks a lift if the economy tanks in the coming months. "In a macro slowdown, we believe the power of Starbucks Rewards will insulate the company, a key distinction from prior downturns," BofA said. Starbucks Rewards members accounted for 55% of sales at US company-operated stores, Starbucks said in a fourth-quarter earnings call.

☆ It's about to get easier to get Starbucks for delivery
▼ + stars: | 2023-01-17 | by ( Nancy Luna | ) www.businessinsider.com time to read: +3 min

Starbucks, which also uses Uber Eats, said loyalty members cannot earn rewards through delivery. While some restaurant chains offer a limited menu on third-party delivery apps, Starbucks plans to offer about 95% of its core menu on DoorDash. StarbucksUber Eats, on the other hand, told Insider that the Starbucks menu on its app "is optimized for delivery to maintain quality. Delivery is not available through the Starbucks app, and "delivery orders placed through DoorDash or UberEats apps are not eligible for Starbucks Rewards, including both earning and redeeming of Stars," Starbucks told Insider. Are you a fast food or Starbucks insider with insight to share?

☆ Some Starbucks customers are furious about changes to its rewards program that makes most free drinks harder to redeem
▼ + stars: | 2022-12-31 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +4 min

Customers who enroll in the chain's Starbucks Rewards program earn points — or "stars" — when purchasing food or drinks, which can then be redeemed for free menu items, like coffee. Insider spoke to four Starbucks customers who said they'll visit the chain less often thanks to the change. Though she's been a loyal customer since 2015, Graf-Juarez plans to stop visiting Starbucks, she told Insider. Amy Babby, another former Starbucks devotee, told Insider that she plans to discontinue the habit completely. Chipotle increased the number of points rewards members needed for a free burrito by 16%, and Dunkin' revamped its entire rewards system, more than doubling the amount of spending required for drinks like a free latte.

☆ Starbucks will charge rewards members more stars for free items next year
▼ + stars: | 2022-12-28 | by ( Danielle Wiener-Bronner | ) edition.cnn.com time to read: +2 min

New York CNN —Starbucks is making changes to its rewards program, requiring members to spend more to earn some popular freebies. Program members earn stars when they make purchases. In the three months ending on October 2, the number of active Starbucks rewards members jumped to 28.7 million, up 16% year-over-year. In October, the coffee chain started partnering with Delta (DAL) to let rewards members earn airline miles. While rewards members may be enthusiastic about benefits, they’re also quick to criticize companies for making changes.

☆ Starbucks is changing its rewards program, a leaked memo shows — making it harder to redeem some free drinks
▼ + stars: | 2022-12-27 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +4 min

Starbucks is making changes to its beloved Starbucks Rewards program. Customers who enroll in the chain's Starbucks Rewards program earn points — or "stars" — when purchasing food or drinks, which can then be redeemed for free menu items, like coffee. Rewards members were responsible for over half of Starbucks' sales last quarter. Starbucks Rewards members tend to have strong feelings about the program and any potential changes. The rewards program has gained over 10 million members since then, so even more people could be affected this time around.

☆ Here's how to get a free reusable red cup at Starbucks
▼ + stars: | 2022-11-17 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +1 min

You can get a free reusable holiday cup at Starbucks on November 17. The red cups come with any size holiday drink order while supplies last. You're eligible to receive the cup any way you order, including mobile orders and delivery, but only while supplies last. If you order multiple drinks, you can get multiple red cups, Starbucks said. This is the fifth year Starbucks has offered the reusable cup promotion, and this year's version is 16 oz and made of 50% recycled materials.

☆ Starbucks delivered solid quarter and guidance, imagine when China fully reopens
▼ + stars: | 2022-11-03 | by ( Zev Fima | ) www.cnbc.com time to read: +9 min

Estimates were for 4% global growth and 8% in the U.S. China sales dropped 16%. The Q4 operating profit margin contracted to 12.2% from 19.7% in the year ago period due largely to China store closures. Guidance No surprises here, as we mentioned earlier, with management reaffirming the full-year fiscal 2023 guidance provided at the company's Investor Day in September. A Starbucks store is seen inside the Tom Bradley terminal at LAX airport in Los Angeles, California.

☆ Delta and Starbucks link their loyalty programs in a bid for repeat customers
▼ + stars: | 2022-10-12 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

Delta Air Lines and Starbucks are linking their loyalty programs, marking the latest move by the companies to expand the appeal of their rewards programs and boost sales. Starting Wednesday, members of Delta's SkyMiles loyalty program can earn one mile for each $1 spent at Starbucks after connecting the accounts. According to Starbucks' website, with 150 stars, loyalty program members can get a coffee drink, such as a cappuccino. Customers can earn both SkyMiles and Starbucks stars with each purchase, a Starbucks spokeswoman said. At its recent investor day, Starbucks said it planned to link its rewards program to other loyalty programs.

☆ Starbucks customers can now earn Delta SkyMiles
▼ + stars: | 2022-10-12 | by ( Jordan Valinsky | ) edition.cnn.com time to read: +2 min

New York CNN Business —Starbucks customers can now earn more than just “stars” for their purchases. Customers must first link their Starbucks Rewards and Delta SkyMiles accounts on a special website in order to start receiving miles on purchases made at US Starbucks locations. As another perk, on days that members are scheduled to fly Delta, they will earn double stars, or rewards points, on their Starbucks orders. Starbucks (SBUX) has more than 27 million US members and Delta (DAL) has around 100 million global members (the airline doesn’t break out numbers for the US). Expanding Starbucks Rewards is a goal for the company because it gives the chain access to customers’ data and ordering habits, which in turn helps the company target members with deals.

☆ Starbucks is finally upgrading its locations inside airports and Kroger to be more like the chain's other cafes
▼ + stars: | 2022-09-15 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +2 min

Locations in airports and grocery stores will get Starbucks rewards and mobile ordering. Starbucks rewards members make up about half of all transactions. As a commitment to creating the same experience at all stores, Starbucks will extend a program called Starbucks Connect across licensed stores that will bring those benefits. Starbucks has 7,000 licensed stores in North America, making up about a third of total stores as of August 2022. One in 10 US adults is a Starbucks rewards member, Starbucks said.

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