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AT&T announced Saturday that it is investigating a two-week-old data breach that published millions of customers' data on the dark web, a portion of the internet that can only be accessed using special software. AT&T's preliminary review found that the leaked data was from approximately 2019 or earlier and includes personal information such as names, home addresses, phone numbers, dates of birth and Social Security numbers. The data set does not contain personal financial information or call history. In February, AT&T customers experienced an hours-long cellular outage, which the company clarified resulted from a system issue, not a cyberattack. The company's CEO, John Stankey, later apologized for that incident and provided customer credits to those impacted.
Persons: John Stankey Organizations: Social
The outage affected tens of thousands of customers in cities across the country whose phones lost signal overnight. It was the result of an internal company error — not a cyberattack — as AT&T worked to expand its network, it said. AT&T is crediting consumers and small business customers "most impacted by the outage" to "compensate them for the inconvenience they experienced," company CEO John Stankey wrote in a letter Sunday. watch now"This is not our first network outage, and it won't be our last — unfortunately, it's the reality of our business," he wrote. The credit doesn't apply to AT&T Business Enterprise and Platinum accounts, AT&T prepaid or Cricket, its low-cost service, the company said.
Persons: Eric Thayer, John Stankey, Stankey, John Breyault Organizations: Getty, T Business, Cricket, National Consumers League Locations: Redondo Beach , California
The CEO of AT&T on Sunday apologized for the widespread cellular outage that knocked out service for thousands of customers, saying some accounts will receive credits to compensate for the incident. "For the portion of consumer and small business customers most impacted by the outage, we are automatically applying an account credit to compensate them for the inconvenience they experienced," Chief Executive John Stankey wrote in a letter to employees. Early Thursday, tens of thousands of AT&T customers across the U.S. reported widespread service outages and were unable to use their phones without access to WiFi. Once the company realized there was an outage, it prioritized restoring service to first responders and reconnected remaining customers throughout the day. Stankey thanked staff for their efforts in handling customer complaints, communicating information about the outage and restoring service.
Persons: John Stankey, Stankey
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailAT&T CEO John Stankey: I expect AT&T to be the best converged communications provider in the U.S.AT&T CEO John Stankey joins 'Squawk Box' to discuss the company's sponsorship of the Pebble Beach Pro-Am tournament, state of the company, future of communications, and more.
Persons: John Stankey Organizations: U.S . AT
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailAT&T's price increases bring value to customers through free added benefits, says AT&T CEOJohn Stankey, AT&T CEO , joins 'Squawk on the Street' to discuss AT&T's consistent go to market strategy for bringing in profitable customers, setting competitive prices that reward customer loyalty, and expansion into fixed fiber optic broadband connections.
Persons: John Stankey
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWatch CNBC's full interview with AT&T CEO, John Stankey on consumer, pricing and outlookJohn Stankey, AT&T CEO , joins 'Squawk on the Street' to discuss AT&T's consistent go to market strategy for bringing in profitable customers, setting competitive prices that reward customer loyalty, and expansion into fixed fiber optic broadband connections.
Persons: John Stankey
The $100-billion company last week said lead-clad cables made up only a "small part of its network" as it sought to allay investor apprehensions. Meanwhile, New York Governor Kathy Hochul has ordered an investigation into the health risks associated with old lead-clad cables. The costs for cleaning up the lead-clad cables could "range from near-zero to tens-of-billions of dollars in liability," analysts at TD Cowen said in a July 16 note. Free cash flow is expected to be between $3.5 billion and $4 billion in the second quarter, after falling short of estimates by more than $1.5 billion in the first. Cash flow is key as it helps investors determine payouts as AT&T is one of the highest dividend paying U.S. stocks.
Persons: apprehensions, Kathy Hochul, John Stankey, Cowen, Pascal Desroches, Morningstar, Michael Hodel, Samrhitha, David Shepardson, Sriraj Organizations: Journal, Verizon, , New, Reuters, AT, Revenue, Thomson Locations: United States, ,, , New York, Refinitiv, Bengaluru, Washington
July 20 (Reuters) - New York Governor Kathy Hochul on Thursday directed state departments to investigate health risks associated with old lead-clad cables left by telecommunication companies. The Wall Street Journal this month reported that telecom companies, including AT&T (T.N) and Verizon Communications (VZ.N), had left toxic lead cables on poles, underwater and buried under ground across the U.S. including in New York. The investigation is to better understand the inventory and ownership of such cables in New York, Hochul said. "AT&T’s commitment to addressing our members’ exposure to lead must go beyond point-in-time testing of blood lead levels and incorporate proper follow up," the union said. U.S. Representative Pat Ryan of New York on Thursday wrote to the CEOs of Verizon, AT&T and industry group U.S. Telecom, demanding that they remove lead cables.
Persons: Kathy Hochul, Hochul, John Stankey, Jessica Rosenworcel, Rosenworcel, Pat Ryan, Ryan, Mrinalika Roy, Vinay Dwivedi, Marguerita Choy Organizations: Verizon Communications, Verizon, The Communications Workers, America, Federal Communications, Environmental Protection Agency, White House Council, Environmental, U.S . Telecom, Thomson Locations: New, New York, Bengaluru
About 60,000 AT&T managers are being told to return to the office by September. However, the mandate says workers must return to just nine locations, leaving an estimated 9,000 employees with the decision to quit or relocate. Bloomberg reported that the telecom giant is mandating a return to offices starting in September after three years of many employees working remotely. "If they want to be a part of building a great culture and environment they'll come along on these adjustments and changes,"Stankey told Bloomberg. "We've been reconfiguring our workforce for a very long time," Stankey told Bloomberg.
Persons: , John Stankey, Stankey, We've Organizations: Service, Bloomberg, Dallas, Bloomberg Radio Locations: Los Angeles, San Ramon , CA, Seattle, St, Louis, Washington ; Middletown , NJ, Bedminster , NJ, Atlanta
New York CNN —If you’ve organized your life around a fully remote or highly flexible hybrid work schedule over the past three years, it can feel jarring if your employer decides to change the rules on remote work and require or enforce more on-site attendance. This, despite the company previously telling staffers most of them would be working remote full time, according to the Wall Street Journal. In addition, according to CNBC, it also said it hopes that employees working remotely full time will consider working a hybrid schedule instead if they live near a Google office. “Changes in remote work policies can certainly create significant risk to employee retention and engagement, depending on how drastic the changes are and how effectively they are executed by managers,” Wigert noted. What do you need to do your best work?
Persons: John Stankey, , , Caitlin Duffy, ” Gallup, Ben Wigert, ” Wigert, you’re, Octavia Gordema, Gordema, you’ve, Duffy, ” Gordema, ” –, Catherine Thorbecke Organizations: New, New York CNN, T, Bloomberg, Farmers Insurance Group, Wall Street, Google, CNBC, Gartner Consulting, Gallup, Locations: New York
By comparison, less than 5% of companies mentioned AI in analyst calls held during the first quarter of 2016. Big Tech mentions jump AI has been a growing theme in Big Tech as companies try to capitalize on the wave following 2022's selloff. In calls from Big Tech companies alone, AI was mentioned 265 times. Executives at real estate company UDR said its AI chat has a 10% higher closing rate than normal call centers. Interpublic Group of Companies CEO Philippe Krakowsky noted the advertising company brought on a chief AI officer two years ago.
Discovery decided to remove HBO from the name of its flagship Max streaming service to protect the HBO brand from becoming ... Netflix. "HBO is HBO. In a not-so-subtle shot at Netflix, HBO CEO Casey Bloys touted Max by highlighting its brand strength. Under the ownership of AT&T, then-WarnerMedia CEO (and now AT&T CEO) John Stankey appeared comfortable leaning on the HBO brand to challenge Netflix. This was the driving force behind making HBO Max — combining HBO's programming with other original content and library programming from the WarnerMedia catalog.
AT&T is the first telecom heavyweight to report results for the March quarter. Photo: Rachel Wisniewski for The Wall Street JournalAT&T Inc. executives said the recent rounds of corporate cost cutting and layoffs as well as the return of employees to offices are denting business demand for wireless plans. Chief Executive John Stankey said Thursday that the company is also seeing signs that some Americans, particularly those with lower incomes, are tightening their budgets.
April 20 (Reuters) - U.S. wireless carrier AT&T Inc (T.N) missed market estimates for first-quarter revenue and free cash flow, underscoring the toll from strained consumer wallets and sparking a selloff in the telecoms sector on Thursday. In the first three months of the year, AT&T added 424,000 postpaid phone subscribers, almost in line with a Factset estimate of 422,800 additions. The metric is closely watched by Wall Street as postpaid customers pay a recurring monthly bill, making them valuable to the carriers. "It was not all bad news, and some aspects of AT&T's operations came in above estimates, but it is the free cash flow figure that seems to have caused all the damage, given that it points to likely lower dividend payouts going forward," said Stuart Cole, head macro economist at Equiti Capital. AT&T's free cash flow came in at $1 billion, compared with the $2.61 billion estimated by 18 analysts polled by Visible Alpha.
AT&T shares fell Thursday after the telecommunications giant reported first-quarter results that saw subscriber growth but a miss on revenue. The company added 424,000 postpaid phone plans, which represents the amount of businesses and individual consumers that pay their bills at the end of each month. In the year earlier period, AT&T added 691,000 postpaid phone subscribers. Investors look to postpaid phone numbers to measure the overall well-being of wireless companies' profit centers. During the company's previous earnings call, AT&T executives said they expect wireless industry growth to return to "normalized" levels this year.
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Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailAT&T CEO: Societal trends for networking companies paint a rosy future pictureAT&T CEO John Stankey joins 'Squawk Box' to discuss the company's future ambitions, how much money the company will spend over the next five years, and more.
AT&T shares jumped on Wednesday after the carrier reported fourth-quarter subscriber growth that exceeded Wall Street's estimates, shrugging off its rivals' lower pricing strategies. The U.S. phone service provider added 217 million total subscribers across all of its divisions for the fourth quarter, beating StreetAccount estimates of 215 million. New phone subscribers specifically, however, missed analyst expectations, coming in at 656,000 net adds, versus an estimate of 678,400, according to StreetAccount. The company reported a phone churn rate of 0.84%, a slight improvement from a churn rate of 0.85% during last year's fourth quarter. It added 217,000 phone subscribers, up from 8,000 in its third quarter but trailing behind AT&T's subscriber growth.
"With improving churn numbers and strong 5G wireless net adds, AT&T is entering 2023 in a good position," Third Bridge analyst Jamie Lumley said. Apart from 5G technology, AT&T is also investing in bolstering its fiber-optic network, which lets it sell both broadband services and video packages. "We will be operating in a challenging macroeconomic environment where wireless industry growth is likely to return to more normalized levels." Wireless stocks in the last 12 months Wireless stocks in the last 12 monthsFor the latest quarter, AT&T added 656,000 postpaid phone subscribers, above Factset estimates of 644,800 additions. The number also came in well above Verizon's 217,000 additions, although it failed to match T-Mobile's expected 927,000 additions.
Watch CNBC's full interview with AT&T CEO John Stankey
  + stars: | 2023-01-25 | by ( ) www.cnbc.com   time to read: 1 min
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWatch CNBC's full interview with AT&T CEO John StankeyAT&T CEO John Stankey joins 'Squawk on the Street' to discuss his thoughts on the company's Q4 results and his forecast on the consumer in 2023.
AT&T’s fiber diet should help mitigate M&A bloat
  + stars: | 2023-01-25 | by ( Jennifer Saba | ) www.reuters.com   time to read: +3 min
NEW YORK, Jan 25 (Reuters Breakingviews) - AT&T (T.N) boss John Stankey is getting the telecom titan back in its lane. The $145 billion company on Wednesday disclosed a $25 billion non-cash impairment charge partly related to its landline business. AT&T benefited in other ways, adding 656,000 net new mobile subscribers who pay monthly in the fourth quarter, far better than what Verizon Communications (VZ.N) managed. In the fourth quarter, AT&T’s average revenue per user for its fiber product was approaching $65, $10 higher than what its non-fiber service fetches. At least it’s a venture in AT&T’s wheelhouse, and a higher fiber diet should help mitigate the M&A bloat.
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Discovery CEO David Zaslav has assembled a Discovery-heavy leadership team to transform the company. Here are the 20 corporate, creative, and business execs charged with helping him pull it off. Discovery merger, CEO David Zaslav faces massive challenges as he tries to pump out cash to pay down debt while slashing billions in costs. Many of the corporate and business leaders Zaslav has assembled are Discovery execs he's worked with closely for years and who were given bigger roles after the merger. These 20 execs, listed alphabetically, are the power players Zaslav has put in place to help him get there.
Tim Cook’s pay re-enters earth’s atmosphere
  + stars: | 2023-01-13 | by ( ) www.reuters.com   time to read: +2 min
His pay has been out of this world, but then so has the iPhone maker’s share price performance. Nonetheless Apple, its investors and its board have agreed Cook’s pay should orbit closer to Earth in 2023. On Friday, Apple said Cook’s targeted pay will fall to $49 million. Apple says it will target his pay between 80th and 90th percentile among peers in future years. A bigger improvement is making Cook’s pay less of a giveaway.
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWatch CNBC's full interview with AT&T CEO John Stankey on earningsAT&T CEO John Stankey joins 'Squawk Box' to react to the company's third-quarter earnings report, which beat Wall Street's estimates. Stankey breaks down what drove the company's strong subscriber numbers and ability to navigate a potential recession. "In a circumstance where we have inflation running as high as we do, that's not healthy for this country, that's not healthy for the economy, and I'm still concerned about that," Stankey tells CNBC.
Netflix will begin charging for password sharing beginning in early 2023. The "extra member" feature will allow additional users to have their own sub-account for a fee. The streaming giant announced on Tuesday it officially will begin charging for account sharing early next year, after hinting at a crackdown in recent months. The move comes as other streaming companies begin identifying ways to prevent and limit password sharing. According to a March survey from the Leichtman Research Group, an estimated one-third of US Netflix subscribers currently share their log-ins.
Lourd, 61, isn't a household name, but he wields a stunning amount of influence in Hollywood. Lourd's Hollywood clients aren't just A-listers, they're A+-listers: Brad Pitt. An old-fashioned talent agent who loves discussing old movies and doesn't mind pointing out the flaws in his own clients' work, Lourd has become arguably the most powerful person in Hollywood. "He's one of the most powerful people in the history of Hollywood," said Netflix co-CEO Ted Sarandos. But Lourd's clients are such bankable stars that it's equally important for Hollywood executives to be friendly with him as it is beneficial for Lourd and CAA.
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