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☆ White Castle is taking drive-thru orders using an AI voice system that claims to be more accurate than a human
  + stars: | 2024-06-17 | by ( Grace Dean | ) www.businessinsider.com   time to read: +4 min
White Castle is just one in a long line of restaurant chains toying with drive-thrus powered by voice-recognition AI. Chains such as Taco Bell, McDonald's, and Checkers & Rally's have all tested or introduced voice AI drive-thrus. AdvertisementBut voice AI drive-thrus are far from achieving widespread adoption. Last year, restaurant-tech company Presto Automations revealed in an SEC filing that over 70% of its voice AI orders required assistance from off-site human workers. AdvertisementIf customers don't want to order using the voice AI system, they can ask to speak to a human, he said.
Persons: —, Julia, Julia isn't, Taco Bell, McDonald's, Jamie Richardson, White, Richardson, Ben Bellettini, SoundHound's, SoundHound, SoundHound doesn't, fryer Organizations: Service, Business, SEC, IBM Locations: White, St Louis, Cincinnati, Indiana, Merrillville
☆ Cramer's Lightning Round: General Motors is a buy
  + stars: | 2024-05-02 | by ( Julie Coleman | ) www.cnbc.com   time to read: +1 min
Stock Chart Icon Stock chart icon OneMain's year-to-date stock performance. Stock Chart Icon Stock chart icon SoundHound's year-to-date stock performance. Stock Chart Icon Stock chart icon Cracker Barrel's year-to-date stock performance. Stock Chart Icon Stock chart icon General Motors' year-to-date stock performance. Stock Chart Icon Stock chart icon NextEra Energy's year-to-date stock performance.
Persons: It's, it's, we'll, Motors, NextEra Organizations: General Motors, Financial, Heartland Financial, NextEra
☆ What to know about this AI stock with ties to Nvidia up nearly 170% in 2024
  + stars: | 2024-03-08 | by ( Samantha Subin | ) www.cnbc.com   time to read: +4 min
Investors may want to keep an eye on this artificial intelligence voice-and-speech recognition stock with ties to Nvidia . Shares of SoundHound AI have surged almost 170% this year and nearly 347% in February alone as investors bet on new applications for the booming technology trend that has taken Wall Street by storm. SOUN YTD mountain SoundHound shares in 2024 While the Nvidia investment isn't new news for investors and analysts, it does reinforce SoundHound's value proposition. "With voice enabled units expected to grow to 70% of shipments by 2026, this represents a significant growth opportunity, in our view," he added. He estimates an $11 billion total addressable market when accounting for the immediate opportunities from quick-service restaurants and original equipment manufacturers.
Persons: Dan Ives, Ives, SoundHound, Ladenburg Thalmann's Glenn Mattson, Krispy, Davidson's Gil Luria, Cantor Fitzgerald's Brett Knoblauch, Wainwright's Scott Buck Organizations: Nvidia, Wedbush Securities Locations: Krispy Kreme, Jersey
☆ From taking orders to cutting avocados, AI is solving the labor shortage problem for fast-food chains
  + stars: | 2023-09-14 | by ( Nancy Luna | ) www.businessinsider.com   time to read: +8 min
Checkers & Rally'sLast year, Checkers & Rally's became one of the first big chains to implement widespread use of AI-powered voice assistants. Out of the 803 Checkers and Rally's restaurants, voice AI was live in 390 as of August. AdvertisementAdvertisementSoundHound, best known as a music-recognition app, has spent years perfecting its conversational voice AI bots. Sister burger chains Carl's Jr. and Hardee's also announced plans to test Presto's AI voice bots this year. Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity.
Persons: DoorDash, Deloitte, Keyvan Mohajer, it's, Mohajer, Schier, Rally's, Domino's, ConverseNow, SoundHound, SoundHound's Mohajer, Beef, Chippy, Rebecca Harrington, McDonald's, Carl's Jr, Del, Carl's, Hardee's, Presto, Taco, Chris Turner, Turner, Taco Bell Organizations: Service, Chipotle, Industry, National Restaurant Association, Deloitte, Wingstop Tech, Anthony's, Slim, Dialog, Taco Bell, Taco, Yum Brands Locations: White, Wall, Silicon, McDonald's, Texas, California , Texas, Florida, Chicago, Thai, Newport Beach , California, Del Taco, Mexican, Southern California, Taco Bell's
☆ Another robot will take your order now. White Castle joins 7 other fast-food restaurants using AI at the drive-thru — see the full list.
  + stars: | 2023-08-06 | by ( Nancy Luna | ) www.businessinsider.com   time to read: +1 min
AI-powered voice bots are gaining steam among fast-food chains. White Castle is rolling out SoundHound's bots to 100 drive-thru lanes by the end of 2024. Here are 8 fast-food chains adding drive-thru voice bots amid labor challenges. White Castle said this week it was rolling out SoundHound's AI-powered voice bots to 100 drive-thru lanes by the end of 2024. The fast-food burger chain, which has been experimenting with AI-powered drive-thru tech since 2020, joins seven other national chains using conversational bots to process drive-thru orders.
Organizations: Service, National Restaurant Association Locations: Wall, Silicon
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