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The recent Singapore Airlines turbulence incident and how the aftermath was handled offers a lesson to all in the industry, Emirates President Timothy Clark said. A Singapore Airlines flight encountered severe turbulence on its way from London to Singapore last month, leaving one person dead and several injured. The flight was forced to land in Thailand and preliminary investigation showed that the plane dropped 54 meters (178 feet) in less than five seconds. "No airline could have done more to try and - one, address the issue, and two, deal with the consequences than Singapore did," he said. Pilots engaged controls in an attempt to stabilize the aircraft while gravitational forces were fluctuating, according to the investigation report, which also noted that seat belt-fastening signals were switched on as the incident unfolded.
Persons: Timothy Clark, Clark, CNBC's Dan Murphy Organizations: Emirates, Singapore Airlines, International Air Transport, Pilots Locations: Singapore, London, Thailand, Dubai
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSingapore Airlines turbulence incident was a lesson to all of us in the business, Tim Clark saysTim Clark, Emirates president, says Singapore Airlines turbulence incident was “a lesson to all of us in the business.”
Persons: Tim Clark, Organizations: Email Singapore Locations: Emirates, Singapore
Qatar Airways is 2024's "Airline of the Year," according to AirlineRatings.com. This year's list is again dominated by Middle Eastern and Asia-Pacific carriers, though Europe's Air France/KLM entered the ranking at No. The complete top 25 list of premium airlines for 2024, according to AirlineRatings.com, is as follows:1. American AirlinesIn an article announcing the ranking, AirlineRatings.com Editor-in-Chief Geoffrey Thomas said "Qatar Airways came out number one in many key areas although it was a very close scoring for the top ten." Qatar Airways also won the "Best Business Class" category for the fifth time in a row, while Singapore Airlines was named "Best First Class" and Air New Zealand for "Best Economy Class."
Persons: Geoffrey Thomas Organizations: Qatar Airways, Air New, Europe's Air France, KLM, Korean, Cathay Pacific Airways, Air New Zealand, Emirates, Air France, All Nippon Airways, Etihad Airways, Qantas, Virgin, Vietnam Airlines, Singapore Airlines, TAP, JAL, Alaska Airlines, Lufthansa, Turkish Airlines, IGA Group, British Airways, Air Canada, Delta Air, United Airlines, American Airlines, Flight Entertainment, Doha's Qatar Airways, Dubai's, Abu Dhabi's Etihad Airways Locations: Doha, Air New Zealand, Eastern, Asia, Pacific, Virgin Australia, TAP Portugal, Swiss, Iberia, Dubai's Emirates
Read previewWhen they felt their plane lurch and plummet, Ade Tan and Amos Chan, both 28, barely had time to react. We were planning to continue our honeymoon after that, so we were coming back just for a day," Tan said. SQ321 made an emergency landing in Bangkok after it was hit by severe turbulence. Being trained medical doctors, Tan and Chan went around the cabin to tend to injured passengers. I went more toward the front of the plane while Amos went to the back," Tan said.
Persons: , Ade Tan, Amos Chan, Amos, Tan, Chan, SQ321, Lillian Suwanrumpha, Ade Tan Rushing, Geoffrey Kitchen, Kitchen, weren't Organizations: Service, Business, Singapore Airlines, SIA, Changi Airport, Singapore Airlines Boeing, Getty, Safety Investigation, Boeing, Facebook, Transport Safety Investigation Locations: Italy, Iceland, London, Singapore, Bangkok, AFP, Myanmar
The severe turbulence that killed one passenger and injured dozens on a recent Singapore Airlines flight led to sudden changes in altitude and airspeed, Singapore’s Transport Ministry said on Wednesday. Flight SQ321 encountered turbulence about 10 hours into a 13-hour trip to Singapore from London last week, officials said. The turbulence hit as the plane was traveling over southern Myanmar at an altitude of 37,000 feet, the Transport Ministry said in a preliminary report on Wednesday. When the plane rose unexpectedly by 362 feet, probably because of an updraft, its autopilot pitched it downward, the report said. The plane also sped up unexpectedly around the same time, and the pilots manually hit a brake in response.
Organizations: Singapore Airlines, Transport, Transport Ministry Locations: Singapore, London, Myanmar
Read previewThe turbulence on the deadly Singapore Airlines flight last week was so severe that the plane dropped 178 feet in just four seconds, investigators say. The report details just how suddenly the plane experienced a catastrophic drop, one of the worst turbulence incidents in recent history. The pilots reacted by disengaging the autopilot and manually stabilizing the aircraft for about 20 seconds before re-engaging the autopilot, investigators said. According to the report, the entire incident, from slightly rough air to deadly turbulence, lasted just one minute and two seconds. According to the investigators' report, once the pilots learned that passengers were injured, they diverted the flight to Bangkok.
Persons: , it's Organizations: Service, Singapore Airlines, Transport Safety Investigation, Business, Associated Press, Passengers, Forbes Locations: London, Singapore, Myanmar, Bangkok
An Airbus A350-941 from Singapore Airlines is preparing to take off on the runway at Barcelona-El Prat Airport in Barcelona, Spain, on May 1, 2024. The Singapore Airlines flight that encountered severe turbulence on its way from London to Singapore dropped 54 meters in less than five seconds, preliminary findings released Wednesday showed. The Transport Safety Investigation Bureau of Singapore said the sharp altitude drop as well as changes to gravitational forces likely caused the injuries. This sequence of events likely caused the injuries to the crew and passengers," the report said Wednesday. The changes in gravitational forces "likely resulted in the occupants who were not belted up to become airborne," the report said.
Organizations: Airbus, Singapore Airlines, El, Transport Safety Investigation Locations: Barcelona, Spain, London, Singapore
He’s spent his twenties – all five years of them so far – perfecting his vision for economy class dual-level seating. At 6 feet 2 inches (1.88 meters), Núñez Vicente was used to cramped airplane journeys in which he struggled for legroom and struggled to sleep. He imagines the Chaise Longue seats in the middle of each cabin, flanked by regular seating on either side. Testing out the conceptHere's the lower level of the business-class/first-class version of the dual-level seat concept. Here's Núñez Vicente demonstrating what it's like to lie flat in the lower level seat.
Persons: Germany CNN —, Alejandro Núñez Vicente, He’s, he’s, Núñez Vicente, , , Francesca, Steve Jobs, Núñez Vicente won’t, Clara Service Soto, – they’re, Recaro, Safran, Longue, Tapis –, Nunez Vicente, Service Soto, It’s, Francesca Street, you’re, Here's Núñez Vicente, you’d, There’s, Clara, CNN “, ” Núñez Vicente, Vicente, he’ll Organizations: CNN, Germany CNN, CNN Travel, Aircraft, CNN Travel exclusives, Service, legroom, Singapore Airlines ’, AIX, Clara Service Locations: Hamburg, Germany, , , Emirates
Read previewA Turkish Airlines flight attendant has broken her back after the plane she was on hit turbulence, local media reported. The turbulence hit while the plane was flying over Turkey, Dublin Airport told Business Insider. AdvertisementIt isn't clear if the patch of turbulence hit by the Qatar plane was the same as that which impacted the Turkish Airlines flight. AdvertisementSevere turbulence dislodged oxygen masks and caused injuries to dozens of passengers on Singapore Airlines flight SQ321. Instances of severe injuries linked to turbulence remain rare, with around a dozen people a year badly hurt due to turbulence in the US, according to the FAA.
Persons: , Geoff Kitchen, Stringer, Emma Henderson Organizations: Service, Turkish Airlines, Airbus, Turkey's, Business, Hurriyet, Qatar Airways, Dublin, Dublin Airport, Singapore Airlines, Reuters, Associated Press, FAA, UK's University of Reading Locations: Turkey's, Istanbul, Izmir, Doha, Turkey, Qatar
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CNN —Twelve people were injured after a Qatar Airways flight from Doha to Dublin was hit with turbulence on Sunday. According to a statement from Dublin Airport, six passengers and six crew members were injured in the incident, eight of which were taken to hospital following assessment. The Qatar Airways flight QR017 experienced turbulence while flying over Turkey, the statement said. It is not yet known what kind of turbulence the Qatar Airways plane experienced. An earlier version also misstated the number of the Qatar Airways flight that experienced turbulence.
Persons: , Paul Williams, ” Williams Organizations: CNN, Qatar Airways, Dublin Airport, Singapore Airlines, University of Reading Locations: Doha, Dublin, Turkey, London, Singapore, United Kingdom
Singapore Airlines has tweaked its in-flight seatbelt sign policies and altered at least one flight route after a turbulence incident this week killed one person and left dozens more hospitalized, according to the airline and flight data. The airline is adopting a more cautious approach to turbulence, including not serving hot drinks or meals when the seatbelt sign is on, it said in a statement to Singapore broadcaster Channel News Asia. “SIA will continue to review our processes, as the safety of our passengers and crew is of utmost importance,” it said. The daily London-to-Singapore route SQ321 has completed two flights since the incident and not flown over the part of Myanmar where the sudden turbulence occurred about three hours before scheduled landing. They flew instead over the Bay of Bengal and Andaman Sea, route data from flight tracker FlightRadar 24 shows.
Organizations: Singapore Airlines, Channel News Asia, “ SIA, Boeing, Srinakarin Locations: Singapore, London, Bangkok, SQ321, Myanmar, Bengal, Andaman
Singapore Airlines ranked as the No. Singapore Airlines altered its in-flight seatbelt rules and changed at least one flight route following Tuesday's turbulence incident which led to an emergency landing in Bangkok . The interior of Singapore Airline flight SQ321 is pictured after an emergency landing at Bangkok's Suvarnabhumi International Airport, Thailand, May 21, 2024. Singapore Airlines said in a separate statement that a total of 44 passengers and two crew remain in hospital. Turbulence-related incidents are the most common type of accident suffered by commercial airlines, according to the U.S. National Transportation Safety Board.
Persons: Tuesday's, Bangkok's, CNBC's Sophie Kiderlin Organizations: Singapore Airlines, SIA, CNBC, Singapore Airline, Singapore Boeing, Srinakarin Hospital, Associated Press, AP, U.S . National Transportation Safety, NTSB, Aviation Safety Network Locations: Bangkok, Thailand, London, Singapore, Myanmar, Bengal
Singapore Airlines announced it will no longer serve meals when the seatbelt light is on. This comes after a passenger died and dozens were injured on a flight due to severe turbulence. AdvertisementSingapore Airlines flight attendants will no longer serve meals when the seatbelt light is on. Singapore's flag carrier changed its in-flight service policy to ensure its people's and passengers' safety following a fatal turbulence event on one of its flights on May 21. The airline's prohibition on meal service during turbulence joins its existing policies, which already ban hot beverage service during rough air.
Persons: Organizations: Singapore Airlines, Service, Business
CNN —Of the dozens of people hurt Tuesday during turbulence on a Singapore Airlines flight from London, more than 20 have suffered spinal injuries, according to a Bangkok hospital that treated some of the passengers. Flight SQ321 from London to Singapore was cruising at 37,000 feet on Tuesday when the plane dropped sharply before climbing several hundred feet, according to flight tracking data. Those injured on the flight included citizens from Australia, Malaysia, the United Kingdom, New Zealand, Spain, the United States and Ireland, the hospital previously said. Of the total 71 passengers who were reported injured on the flight, 55 people remain in hospital, including 40 at the Samitivej Srinakarin facility. Of the passengers and crew on board the original flight, 143 were flown to Singapore on a relief flight sent by Singapore Airlines on Wednesday morning.
Persons: Adinun Kittiratanapaibool, , haven’t, Geoff Kitchen, Organizations: CNN, Singapore Airlines, Thornbury, Theatre Group Locations: London, Bangkok, Thai, Singapore, Australia, Malaysia, United Kingdom , New Zealand, Spain, United States, Ireland
Read previewSingapore Airlines cabin crew were burned by boiling water when the plane encountered severe turbulence, a passenger told Sky News. "I'm looking around, you're seeing blood, you're seeing the ceilings falling through. On Wednesday, the airline said 74 passengers and six crew members remained in Bangkok. "This includes those receiving medical care, as well as their family members and loved ones who were on the flight," it added. "I assure all passengers and crew members who were on board the aircraft that we are committed to supporting them during this difficult time," he added.
Persons: , SQ321, Josh Silverstone, Silverstone, Peter Seah Organizations: Service, Singapore, Sky News, Business, Boeing, Silverstone, Singapore Airlines Board Locations: London, Singapore, Bangkok
The seatbelt sign came on moments after the plane started shaking, but, for some, it was too late. “Whoever wasn’t buckled down, they were just launched into the air within the cabin,” said Dzafran Azmir, who was among the 211 passengers on board the London-to-Singapore flight that encountered deadly turbulence on Tuesday. Others were families and some who had planned a “holiday of a lifetime” to far-flung destinations like Australia. By this time, the plane had reached the Bay of Bengal, which sits between the Indian subcontinent and the Malay Peninsula in Southeast Asia. Some pilots consider the region “notorious” this time of the year because its monsoon rains can cause turbulence.
Persons: , Dzafran Azmir, SQ321 Organizations: Singapore Airlines Boeing Locations: Singapore, England, Australia, Bengal, Malay, Southeast Asia
A man died and dozens of others were injured due to turbulence on a Singapore Airlines flight. Videos and photos from inside the cabin show the extent of the damage, including a bloodied ceiling. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA 73-year-old British man died, and 71 others were injured when a Singapore Airlines flight was hit by severe turbulence on Tuesday. 80 people are still in Bangkok, including those receiving medical care and their families or loved ones, according to the airline.
Persons: Organizations: Singapore Airlines, Service, Boeing, Business Locations: Bangkok, London Heathrow, Singapore Changi, Myanmar
Passengers of Singapore Airlines flight SQ321 from London to Singapore, which made an emergency landing in Bangkok, greet family members upon arrival at Changi Airport in Singapore on May 22, 2024. SINGAPORE — More than 140 passengers and crew that were on the Singapore Airlines flight that made an emergency landing in Bangkok Tuesday after encountering severe turbulence arrived safely in Singapore early on Wednesday. One passenger died and 30 others were injured onboard the London to Singapore flight on Tuesday, which encountered "sudden extreme turbulence" about 10 hours after departing from Heathrow Airport. The Boeing 777-300ER, which was carrying carrying 211 passengers and 18 crew, was flying over the Irrawaddy Basin at an altitude of 37,000 feet when it experienced sudden turbulence. We also deeply apologise for the trauma experienced by all passengers and crew members on this flight," Singapore Airlines' CEO Goh Choon Phong, said in a video message posted on Facebook.
Persons: SQ321, Goh Choon Phong Organizations: Singapore Airlines, Changi Airport, Heathrow Airport, Boeing, Facebook Locations: London, Singapore, Bangkok, SINGAPORE
The Singapore Airlines incident this week is a reminder that passengers should always wear a seatbelt when flying, even if the seatbelt sign is off. The interior of Singapore Airlines flight SQ321 is pictured after an emergency landing at Bangkok's Suvarnabhumi International Airport. Singapore Airlines incidentThe damage on Singapore Airlines flight SQ321 saw panels and oxygen masks hanging from the ceiling. Obtained by Reuters/HandoutWhat happened with the Singapore Airlines flight was an extreme case. I don't ever worry about flying, and even after the Singapore Airlines incident, I wouldn't worry about flying because I know it's so unusual.
Persons: , Emma Henderson, Stringer, it's, you'll Organizations: Service, University, Singapore Airlines, Business, REUTERS, Reuters, Pilots Locations: Bangkok, Geneva
This report is from today's CNBC Daily Open, our new, international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. Rate cuts several months awayFederal Reserve Governor Christopher Waller said he does not think further rate increases are necessary, but he will need convincing before backing any rate cuts. Singapore Airlines: one dead, 30 injuredOne person died and 30 people were injured aboard a Singapore Airlines flight that was hit by severe turbulence and forced to land in Thailand. Singapore Airlines Flight 321 encountered "sudden, severe turbulence" about 10 hours into a flight from London to Singapore, the airline said.
Persons: Christopher Waller, Waller, Biden, Jennifer Granholm, Walt Disney, Bob Iger, Jesse Pound, JPMorgan's Marko Kolanovic Organizations: New York Stock Exchange, CNBC, Nasdaq, Nvidia, Dow Jones, Federal, Gasoline, East, Pixar, Studios, Disney, Walt Disney Animation, Singapore Airlines, Singapore Airlines Flight, Boeing, Wall Street Locations: New York City, Israel, Thailand, London, Singapore
A Singapore Airlines passenger died Tuesday after a flight was hit by turbulence. Serious injuries due to turbulence are extremely rare, per FAA data. AdvertisementThe dangers of turbulence were made apparent on Tuesday when Singapore Airlines announced a passenger died on board a flight. It is also the first death on a Singapore Airlines flight since 2000. This story is available exclusively to Business Insider subscribers.
Persons: , Geoff Kitchen Organizations: Singapore Airlines, Service, Bangkok Airport, Skytrax, Business
Here’s how air turbulence can create problems for air travelers. In cases of light and moderate turbulence, passengers might feel a strain against their seatbelt, and unsecure items in the cabin may move around. In 2022, Williams, who co-authored the study, told CNN that he believed that severe turbulence “could double or triple in the coming decades.”He went on to attribute this to “clear air turbulence,” a type of turbulence that strikes suddenly is very difficult to avoid. Since it’s sometimes impossible to anticipate when an aircraft will encounter clear air turbulence, the only way to be 100% safe is to keep strapped in for the whole ride. The Singapore Airlines flight from London to Singapore, appears to encountered severe turbulence over Myanmar after crossing Southeast Asia’s Andaman Sea.
Persons: ” Paul Williams, Williams, , , Mark Prosser, Turbli Organizations: CNN, Air, Singapore Airlines, University of Reading, Federal Aviation Administration, FAA, Airline, United Airlines, University, Reading, , National Transportation Safety Board, NTSB, National Weather Service Locations: Tokyo, Honolulu, USA, London, Singapore, Myanmar, Santiago, Chile, Viru Viru, Bolivia, Almaty, Kazakhstan, Kyrgyzstan, Bishkek, Nashville , Tennessee, Raleigh, Durham, North Carolina
At least seven people are critically injured after a Singapore Airlines flight traveling from London to Singapore experienced severe turbulence and was forced to make an emergency landing in Thailand, according to Kittipong Kittikachorn, the general manager of Bangkok's Suvarnabhumi International Airport. Earlier, the airport official confirmed a 73-year-old British man had died. Kittikachorn also told CNN on Tuesday that he was informed about the emergency landing in Bangkok just ten minutes before it touched down. Previously, the airport official said the majority of injuries sustained on board were cuts and bruises. “It took us one and a half hours to evacuate all passengers,” Kittikachorn stated.
Persons: Kittipong Kittikachorn, Bangkok's, Kittikachorn, ” Kittikachorn Organizations: Singapore Airlines, Authorities, CNN Locations: London, Singapore, Thailand, Bangkok
CNN —Passengers on a Singapore Airlines flight hit by severe turbulence on Tuesday described a sudden, dramatic drop as “all hell broke loose” on board the Boeing airliner carrying 229 passengers and crew. Flight SQ321 was cruising at 37,000 feet from London to Singapore when flight tracking data shows the plane rapidly plunged before climbing several hundred feet, then repeated the dip and ascent, for about 90 seconds. At first, “the flight was perfectly normal,” said passenger Andrew Davies, who was traveling to New Zealand for business. He described the flight as “quite smooth … I don’t remember any turbulence at all.”Many passengers were having breakfast at the time of the incident. The interior of Singapore Airline flight SQ321 is pictured after an emergency landing at Bangkok's Suvarnabhumi International Airport, Thailand, on May 21.
Persons: , Andrew Davies, ” Davies, Reuters Davies, Geoff Kitchen, Davies, Dzafran Azmir, Azmir, Goh Choon, Kittipong Kittikachorn, Kitchen, Goh, Kitchen’s Organizations: CNN, Passengers, Singapore Airlines, Boeing, Singapore Airline, Reuters, Briton, Facebook, Singapore’s Ministry of Transport, Thai, US National Transportation Safety Locations: London, Singapore, New Zealand, Thailand, Bangkok, Australia, Malaysia, United Kingdom , New Zealand, Spain, United States, Ireland
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