An Air India plane heading to San Francisco had to make an emergency landing in Siberia on Tuesday. A man whose mother was on the flight told Insider that they were left with no information and little food. Air India passengers stranded in a remote Siberian town for two days were abandoned by the crew, had to sleep on the floor, and were only given bread and rice, a relative told Insider. He said he tried to contact Air India multiple times to help his mother who was given no information on the ground. In a letter sent to passengers, Air India apologized for the event and said it will fully refund the fare for the journey as well as provide customers with a travel voucher.

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Persons: Satwinder Singh, Singh Organizations: Morning, Air India, Boeing, Air, Twitter Locations: Air India, San Francisco, Siberia, Magadan, Russia, New Dehli