Workers using OpenAI's ChatGPT may actually perform more poorly than those who don't, new BCG research finds. AdvertisementAdvertisementIf you're using ChatGPT as a shortcut at work, you may want to be extra careful. For tasks "inside the frontier," consultants using AI were "significantly more productive" and "produced significantly higher quality results" than those who weren't using the chatbot. BCG's findings demonstrate a cautionary tale for workers thinking about using ChatGPT to help do their jobs. AI-generated errors may only get worse: In a recent paper, AI researchers found that generative AI models could soon be trained on AI-generated content — a phenomenon they call "model collapse."

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