"We've waived the remaining balance on your private student loan in the amount of $31,730.76," the Aug. 29 letter said, in part. Rebecca Finch Courtesy: Rebecca FinchBut the road to that relief was long, confusing and intensely stressful, said Rebecca's daughter, Sabrina Finch. Originally, Sabrina was the primary borrower of the Navient private student loan, and her mother, Rebecca, was the co-signer. In May, Navient excused Sabrina from her private student loan. But there's no question it's incredibly difficult for co-signers to be forgiven from a private student loan, consumer advocates say.

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Persons: Rebecca Finch couldn't, We've, Navient, Rebecca, Finch, Rebecca Finch, Sabrina Finch, Sabrina, Sabrina —, Hartwick, EDCAP's Rodriguez Organizations: CNBC, Social Security, Consumer Financial Locations: Navient