Powerhome Solar, which is among the nation's fastest-growing energy firms, is facing complaints from customers about performing sloppy installations and providing poor customer service that's left some of them stuck with expensive panels that they say don't work.
The allegations, made by 11 customers who spoke with Business Insider, follow our previous investigation into Powerhome.
That story reported that the company appears to use misleading sales tactics to sell high-priced rooftop solar panels and was based on a review of legal records, interviews with a dozen current and former employees, and internal memos.
Headquartered in Mooresville, North Carolina, Powerhome sells solar panels, roofs, and other energy-efficiency products.
"POWERHOME SOLAR has more than 30,000 satisfied customers and 1,600 employees in 10 states and continues to grow," a company representative said in a statement.
that's, Read, Wood Mackenzie, Powerhome
Missouri, Mooresville , North Carolina