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☆ The gap between AI expectations and outcomes in the workplace are wide
▼ + stars: | 2024-08-09 | by ( Cate Tarr | Special To Cnbc.Com | ) www.cnbc.com time to read: +2 min

Despite companies' high expectations for productivity gains from generative AI technology, workers are finding far different results when those tools are added to their jobs. Nearly all of C-suite leaders — 96% — polled in an Upwork Research Institute study in July said they expect the use of gen AI tools to increase their company's overall productivity levels. More than 75% of employees said gen AI tools have even decreased their productivity and added to their workload. Meanwhile, companies are also increasing their spending on new AI tools. Finding a better way of matching executive expectations and worker outcomes is critical if companies want investments in generative AI to pay off.

Persons: Joe Atkinson, Atkinson Organizations: Research, CNBC Technology, PwC

☆ Bosses are using 'silent lay-offs' and 'quiet firing' to get rid of employees. It could backfire.
▼ + stars: | 2024-06-26 | by ( Mikhaila Friel | ) www.businessinsider.com time to read: +6 min

But the latest workplace trends — "silent layoffs" and "quiet firing" — could be the most harmful to date. Silent layoffs occur when a company provides staff with severance packages but asks them to keep quiet about the details of their exit. Amit Rawal, a management lecturer at City University of London's Bayes Business School, told BI that silent layoffs have become "increasingly popular across larger corporations." Related storiesThe goal of silent layoffs is likely to minimize the amount of negative traction the company receives. Advertisement'A PR disaster waiting to happen'Experts told BI that quietly getting rid of employees could easily backfire when employees opt to fight back and speak out.

Persons: —, PwC, Mohamed Kande, Amit Rawal, Eloise Skinner, it's, Skinner, Lucas Botzen, Suzanne Horne, Paul Hasting, Evan Nierman, Banyan, Dan Buckley, Buckley, Nierman, Horne Organizations: Service, Business, Financial Times, PwC Global Network, Europa Press, City University, London's Bayes Business, National Labor Relations, CNN, National Labor Relations Board, Dell, Workers, Amazon, BBC

The CEOs' expectation of economic decline has dropped to 45% from a record-high 73% last year, and fewer saw their company as highly exposed to the risk of geopolitical conflict, according to the PwC Global CEO Survey. Political Cartoons View All 253 ImagesThe executives, meanwhile, felt worse about the prospects for their companies' ability to weather big changes. Similar to AI, the PwC survey shows that the climate transition is both an opportunity and a risk. An increasing number of CEOs — nearly a third — say climate change was expected to shift how they do things over the next three years. The PwC survey of 4,702 CEOs in 105 countries and territories was conducted from Oct. 2 to Nov. 10.

Persons: Yemen’s Houthi, ” Bob Moritz, ” PwC, Edelman, Richard Edelman, —, ___ Masha Macpherson, David Keyton Organizations: —, PwC, PwC Global, Survey, Bank, PricewaterhouseCoopers, Associated Press Locations: Davos, Switzerland, Ukraine, Red

☆ Patagonia boss shares the No. 1 responsibility all CEOs have right now—it takes 'courage' to pull off
▼ + stars: | 2023-09-20 | by ( Ashton Jackson | ) www.cnbc.com time to read: +3 min

Patagonia CEO Ryan Gellert has a simple message for other leaders across corporate America: Start taking your responsibility to the environment seriously. "I think common sense tells us that the climate ecological crisis is one of the biggest threats facing humanity." Thousands of CEOs across the world say evolving to more environmentally-conscious business models is essential for the longevity of their companies, the 26th annual PwC Global CEO Survey found. CEOs with the "courage" and "consistent willingness to do the work" could reap similar benefits, Gellert said. DON'T MISS: Want to be smarter and more successful with your money, work & life?

Persons: Ryan Gellert, Gellert, Yvon Chouinard, aren't, Axios Harris Organizations: PwC Global, Survey, Harvard, McKinsey & Co, Costco, Apple, CNBC Locations: Patagonia, America

☆ Bringing A.I. Tools to the Workplace Requires a Delicate Balance
▼ + stars: | 2023-05-08 | by ( Kevin J. Delaney | ) www.nytimes.com time to read: +2 min

If the research plays out in broader practice, that could potentially lead some companies to invest more in junior staff members, while going lighter on more expensive workers who have been around longer. Some companies are already starting to make staffing decisions based on the anticipated impact of A.I. IBM recently said it was slowing or stopping hiring for some back-office roles, such as human-resources functions, that could be replaced by A.I. will raise customer expectations, said Bivek Sharma, the chief technology officer for PwC Global Tax and Legal Services. start-up creating tools for lawyers, to roll out a chat A.I.

With 73% of chief executives around the world expecting global economic growth to decline over the next 12 months, this gloomy view is the most pessimistic CEOs have been since PwC began the survey more than a decade ago, it said on Monday. The survey also found that companies are cutting costs, even as many do not plan to reduce headcount or compensation in the fight to retain talent. Separately, two-thirds of private and public sector chief economists surveyed by the World Economic Forum (WEF) expect a global recession in 2023. Other highlights from the PwC survey include:- Half the CEOs reported reducing operating costs, 51% said they were raising prices, and 48% were diversifying product and service offerings. - Climate risk did not feature as prominently as a short-term risk over the next 12 months relative to other global risks.

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