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Microsoft's speech recognition subsidiary Nuance Communications on Tuesday announced its AI-powered clinical notes application is coming to Epic Systems to help reduce physicians' administrative workloads. Epic is a health care software company that helps hospitals and other health systems store, share and access electronic health records. More than 500,000 physicians and 306 million patients across the globe use Epic's offerings, and the company has long-standing partnerships with both Microsoft and Nuance. Nuance told CNBC Tuesday that integrating its latest solution, Dragon Ambient eXperience (DAX) Express, into Epic is a "major step" toward that goal. "The last thing they want to do is pajama time," Peter Durlach, chief strategy officer at Nuance told CNBC in an interview Tuesday.
Persons: DAX, Garrett Adams, Peter Durlach, Adams, Durlach Organizations: Microsoft Corp, Tuesday, Epic Systems, Microsoft, CNBC, American Medical Association, DAX Express Locations: Lisbon, Portugal, U.S, HIPAA
Microsoft bought Nuance in 2022 for nearly $20 billion to expand its reach in healthcare. CHICAGO — In 2022, Microsoft bought Nuance for nearly $20 billion to supercharge its growth in the healthcare industry. It's the first tool in Nuance's pipeline to combine the company's own AI models with that of OpenAI, ChatGPT's creator and a deep Microsoft partner. Even back in 2015, enthusiasm for the idea was palpable, Peter Durlach, Nuance's chief strategy officer, told Insider in April. In a conference presentation, Andrea Barrett, a physician assistant and Nuance consultant, demonstrates products using generative AI.
The behemoth health-records company Epic, which touches all corners of the healthcare ecosystem, is embracing generative AI as a necessary priority. For eight months, he and a team at Microsoft have been working with OpenAI to explore how generative AI could work in healthcare. Scientific, ethical, and legal mysteries behind ChatGPTLee's panel drew top leaders from tech and healthcare, and their questions on generative AI were sweeping. OConnor edited the note to fix a mistake and clicked a button to transfer it directly into the patient's health record. Generative AI is far from a slam dunk, HIMSS's Bogdan said, citing adoption and privacy concerns.
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