Go to newsletter preferencesSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. There was a brief period during the pandemic and the years after it when hybrid work, four-day workweeks, and flexible hours gave employees more power than ever before. And now, employee surveillance is on the rise. "That might create high staff turnover rates," he said, "and there are all sorts of costs associated with recruiting staff." Overall, Kayas held that whether staff surveillance is good or bad, or right or wrong, comes down to whether you're asking the employee or the employer.

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Persons: —, JPMorgan Chase, Leo Lukenas III, BofA, Oliver Kayas, Kayas Organizations: Service, Business, Street Journal, Bank of America, JPMorgan, of America, Army, Liverpool John Moores University, Citigroup