Read previewThis as-told-to essay is based on a conversation with Jonathan Sit, a regional general manager for ONE15 Marina. I joined ONE15 Marina at Sentosa Cove Singapore in 2014 as a management associate for two years before becoming regional general manager. You're starting an argument, and members don't want to argue. Don't put wealthy people on a pedestalIt sounds cliché, but the marina industry is a people business, and members want to be treated like humans. Learning a bit about yachting also helps me relate to the members better.

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Persons: —, Jonathan Sit, It's, I've, it's, they've, we've, They're Organizations: Service, ONE15 Marina, Michelin Star, Business, ONE15, CNBC Locations: Hong Kong, Singapore, Sentosa Cove Singapore, Sentosa