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☆ Inside Project Espresso, Amazon's secretive and painful reset of its big healthcare bet
▼ + stars: | 2024-02-09 | by ( Eugene Kim | ) www.businessinsider.com time to read: +9 min

It already shut down the Amazon Care telehealth service in 2022, while disbanding Haven , a joint healthcare venture, in 2021. She said Amazon's healthcare business continues to grow and receive positive customer feedback. Less focus on senior healthcareAnother idea One Medical recently explored was to put less focus on the senior healthcare business. Still, for some One Medical employees, Amazon’s scrutiny is leading to growing frustration. “As Trent Green communicated to employees, One Medical employees will not return to physical offices at this time.

Persons: Big, Samantha Kruse, ” Kruse, Andy Jassy Chelsea Jia Feng, Neil Lindsay, ” Amazon’s Kruse, Amazon's Kruse, Lindsay, ”, Amir Dan Rubin, Kruse, Amazon’s, “, Trent Green Organizations: Business, Amazon, Care, Amazon Health Services, Amazon's Pharmacy, Amazon Health, Iora Health, Iora, “ Locations: New York, Minneapolis, St, Petersburg , Florida, Francisco

☆ Leaked email shows Amazon's One Medical will shut down several offices and move the CFO to a new role
▼ + stars: | 2024-02-08 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

Amazon’s One Medical is undergoing significant changes, following this week’s layoffs that cut hundreds of jobs . One Medical will also look for ways to take advantage of Amazon’s own corporate office space going forward. Green also announced in the email that Bjorn Thaler, One Medical’s CFO, will transfer to a new role that reports directly to Amazon’s healthcare boss Neil Lindsay. As part of the move, One Medical executives and teams across finance, legal, and technology will report to Amazon’s healthcare business, reflecting a tighter integration between the two companies. Amazon’s spokesperson said the reorganization will help One Medical better leverage Amazon’s resources and provide employees with more opportunities across Amazon’s healthcare business.

Persons: Trent Green, Green, Bjorn Thaler, Neil Lindsay, Thaler Organizations: Business, Amazon, Medical, State, “ Locations: New York City , Minneapolis, St, Petersburg, Francisco, Tri, New England, Maryland, Virginia, Pacific Northwest, Southwest, Southern California, Texas

☆ In a leaked email, Amazon's healthcare boss tells employees not to believe 'speculation' about its business one day after announcing layoffs
▼ + stars: | 2024-02-07 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

The head of Amazon's healthcare business wants employees to know Tuesday's layoffs are part of a normal business cycle, not a sign of underperformance. He noted that other companies have also made similar job cuts lately, urging employees not to believe the "pundits" who may say negative things about Amazon's healthcare business. "As often happens with changes like this, some pundits may speculate that we're eliminating roles because our health care business is underperforming — don't believe this speculation. In a separate email on Tuesday , Lindsay highlighted the growth of Amazon's healthcare business, saying the layoffs were intended to "reposition resources" so the company can better invest in other growth areas. He also said Amazon integrated One Medical's finance, legal, and tech teams into Amazon's healthcare business as it looks to "realign resources."

Persons: Neil Lindsay, —, Lindsay, we've Organizations: Service, Business, Amazon Health Services, Amazon, Pharmacy, Amazon Pharmacy, we've, Amazon Clinic Locations: U.S

☆ Amazon cuts hundreds of jobs in Pharmacy, One Medical units: Read the memo
▼ + stars: | 2024-02-06 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +5 min

Amazon has eliminated hundreds of jobs in its Pharmacy and One Medical divisions, the company confirmed to CNBC. "Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy." At the start of this year, Amazon announced cuts in its Prime Video, MGM Studios, Buy with Prime, Twitch and Audible units. Here's the full memo from Lindsay:Hi everyone, The past year has been incredibly exciting for all of our health care businesses, and we're seeing tremendous growth for Amazon Pharmacy, One Medical, and Amazon Clinic. Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy.

Persons: Neil Lindsay, Lindsay, Andy Jassy, Brian Olsavsky, Amazon, Neil CNBC Organizations: Amazon, CNBC, Amazon Health Services, Amazon Pharmacy, MGM Studios, Amazon Clinic, Pharmacy, CARE Locations: Amazon's, d50nominations.cnbc.com

☆ Amazon is chopping hundreds of jobs at its One Medical and Pharmacy units as part of a new cost-cutting mandate
▼ + stars: | 2024-02-06 | by ( Eugene Kim | ) www.businessinsider.com time to read: +4 min

Amazon's healthcare units, including One Medical and Amazon Pharmacy, are conducting fresh layoffs as part of a broader cost-cutting campaign, Business Insider has learned. The layoffs will impact "few hundred roles," Amazon's spokesperson confirmed in an email to BI. Amazon has started the year with a flurry of job cuts across a number of units including Twitch, Prime Video , Audible , and Amazon Pay. In an email to BI, Amazon's Amazon Health Services Senior Vice President Neil Lindsay confirmed the layoffs. "Unfortunately, these adjustments will result in the elimination of a few hundred roles within Amazon Pharmacy and One Medical.

Persons: Amazon's, Brian Olsavsky, Neil Lindsay, Lindsay, iRobot, Amir Dan Rubin Organizations: Amazon Pharmacy, Business, Amazon, Amazon Health Services, MGM

One Medical offers 24-hour virtual access to physicians, online appointment booking, medical records release, prescription renewals and specialist referrals. Subscription fees are not mandatory to receive in-person medical services and the fees do not cover medical services. Prime members can add up to five additional family members to their One Medical subscription for $6 per month for each family member. In July, Amazon offered Prime members One Medical subscriptions for $144 for their first year, compared to the $199 price tag of the annual, single member telehealth package. Amazon announced a similar deal in February for new One Medical customers, regardless of whether or not they were Prime members.

Persons: Brendan McDermid, Neil Lindsay, Arriana McLymore, David Gregorio Our Organizations: Amazon, REUTERS, Medical, Thomson Locations: New York City, U.S, NY, New York

☆ Amazon beefs up Prime loyalty program with One Medical discount
▼ + stars: | 2023-11-08 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +2 min

Amazon is beefing up its mainstay Prime subscription program with a new benefit that gives members access to discounted One Medical memberships. Prime members can add up to five additional memberships on the same plan at a rate of $6 per person, Amazon said. Amazon is integrating One Medical into its Prime membership service after acquiring the primary health-care provider in July 2022 for roughly $3.9 billion. The tech giant has steadily added a buffet of benefits to its Prime membership program over the years as a way to lure more subscribers. Launched in 2005, Amazon Prime gives members access to free two-day shipping, as well as access to exclusive movies and TV shows, among other perks.

Persons: Neil Lindsay Organizations: Amazon Health, Amazon Prime, Amazon Locations: U.S, Haven

An Amazon worker moves boxes on Amazon Prime Day in the East Village of New York City, July 11, 2023. The Federal Trade Commission on Wednesday updated its complaint against Amazon for its "deceptive" Prime sign-up and cancellation processes, adding three senior executives as defendants. Top Amazon executives overseeing Prime downplayed employee concerns about members of the popular subscription program being enrolled without their consent, the amended complaint alleges. Subscription services revenue, which includes Prime memberships, totaled $9.8 billion in Amazon's most recent quarterly earnings report. Amazon executives and employees met in 2018 about "Project Lucent," where the primary objective was to discuss "how many Prime signups [is] Amazon .

Persons: Russell Grandinetti, Jamil Ghani, Neil Lindsay, Grandinetti, Lindsay, Andy Jassy's, Ghani, Tim Doyle, Doyle, Mark Zuckerberg, Meta, Zuckerberg Organizations: Amazon, Federal Trade Commission, Top Amazon, Lucent, FTC Locations: East, New York City, Amazon's, Arlington , Virginia

☆ Amazon loses One Medical CEO a year after acquiring primary care provider
▼ + stars: | 2023-09-01 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +2 min

Amir Dan Rubin, CEO of primary care provider One Medical, which Amazon acquired about a year ago, is leaving the company later this year. Twitch CEO Emmett Shear resigned from Amazon in March, and Whole Foods CEO John Mackey retired last year. Amazon has looked to shore up its presence in health care through the One Medical and PillPack deals, as well as by developing services in-house. Last August, the company shuttered its Amazon Care telehealth service amid broader cost-cutting efforts. Haven, a joint venture intended to disrupt health care, disbanded in 202.

Persons: Amir Dan Rubin, Neil Lindsay, Rubin, Trent Green, Trent, PillPack, TJ Parker, Elliot Cohen, Twitch, Emmett Shear, John Mackey, It's Organizations: Amazon, Amazon Health Services, CNBC, Washington Post, Federal Trade Commission, Whole Foods Locations: Haven

☆ Amazon announces new virtual healthcare service to help with allergies, acne and hair loss
▼ + stars: | 2022-11-15 | by ( Lauren Feiner | ) www.cnbc.com time to read: +2 min

Amazon is expanding its healthcare offerings following its deal to buy One Medical, this time by opening a new virtual care option to help with common conditions like allergies, acne and hair loss. The service does not yet accept insurance, but customers can use insurance to help pay for medications prescribed by a licensed clinician through the platform. To use the service, customers select the condition they're interested in speaking about and then choose a preferred provider. Customers can also use money from flexible spending accounts and healthcare spending accounts to pay for the service. The new program comes just a few months after Amazon announced it was shutting down Amazon Care, a different telehealth service, by the end of the year.

☆ Amazon is taking another shot at offering healthcare — and this time, it plays to the tech giant's key strengths
▼ + stars: | 2022-11-15 | by ( Blake Dodge | ) www.businessinsider.com time to read: +4 min

"Amazon Clinic" plays to Amazon's strengths as an ecommerce behemoth. On Tuesday, Amazon announced "Amazon Clinic," a virtual care service that will treat patients' common conditions such as allergies and hair loss. The launch comes just a couple of months after the tech giant said it was shuttering Amazon Care, a telehealth service that provided care through people's employers. By contrast, Amazon Clinic could have more success doing what it knows best, especially if it can lure Prime members. Amazon Clinic.

☆ Amazon loses PillPack founders four years after acquisition of pharmacy startup
▼ + stars: | 2022-09-19 | by ( Annie Palmer | ) www.cnbc.com time to read: +2 min

With Amazon Pharmacy, Prime customers in the United States can get their prescription medications shipped to their home for free. Two Amazon executives who played a formative role in the retail giant's push into health care are departing. After the acquisition, Parker and Cohen helped steer the launch of Amazon Pharmacy, the company's online pharmacy for delivering prescription medications in the U.S. Amazon has accelerated its push into health care in recent years, though not all of its efforts have been successful. The pharmacy business struggled to gain traction, and Amazon recently announced it would shutter its telehealth service Amazon Care after finding it wasn't a "complete enough offering" for customers.

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