“Mission Hospital used to be where everyone would go if they wanted good care,” Jaquins said, reflecting on her previous experiences with the health care system. Sue Fischer is a longtime HCA employee who’s concerned about patient care in her facility. “We were a great system as Mission Health and we’re an even better system as HCA Mission Health,” she said. “Delays in care is the biggest patient care issue I see because of staffing,” Hernandez said. According to the CMS ranking system, Mission Hospital currently holds an above-average overall quality rating — four stars out of a possible five.

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