A couple, who argued with a passenger who reclined her seat, won't be flying with Cathay Pacific ever again. Cathay Pacific has not responded to CNBC's request for comment, but said in the statement that it "sincerely" apologized for the incident. The woman, who narrates parts of the video that was posted on the same platform, said the couple harassed her after she declined to return her seat to the upright position. Eventually, she was moved to another seat, the video showed. However, Cathay Pacific said in its statement that onboard staff had issued two "serious" verbal warnings to the two disruptive passengers.

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Persons: Instagram Organizations: Cathay Pacific, London . Cathay, Cathay Locations: Hong Kong, London, London . Cathay Pacific, Cathay Pacific