Other talking points from the documents include OpenAI's lack of access to third-party AI models and weak enterprise-level contracts.
"For generative AI workloads, AWS will compete most often w/ Microsoft's Azure OpenAI Service, OpenAI (directly), and Google Cloud's Generative AI on Vertex AI," one of the documents said.
Instead, Amazon has prioritized selling AI tools like Bedrock, which gives customers access to third-party AI models.
The sales guidelines also outline how AWS sales reps should respond to customers' questions about Microsoft and Google.
In situations where Microsoft pitches its AI-powered analytics software, Fabric, to customers, AWS salespeople are instructed to say, "Microsoft Fabric is a new (unproven) offering."
Persons:
—, It's, isn't, ChatGPT, OpenAI, OpenAI's, Sam Altman, Jason Redmond, Claude, Satya Nadella, Justin Sullivan, Maia, We're, they're, doesn't, Atle Erlingsson
Organizations:
Microsoft, Google, AWS, Service, Business, OpenAI, Amazon, Nvidia, Getty, Meta, Amazon's, AI, Fortune
Locations:
AFP