In July Michael Puglia drove home with what seemed like the coolest vehicle he’d ever own — a Ford F-150 Lightning electric pickup truck. It was big enough to haul around his children and all their hockey gear. Once, after Mr. Puglia had driven 35 miles to an ice rink, his range fell by 73 miles. Another time, a 60-mile jaunt reduced his range by 110 miles. Several trips to the dealership for software updates didn’t fix the problem, leaving Mr. Puglia wondering whether he should keep the $79,000 truck.

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Persons: Michael Puglia, He’d, ” Locations: Puglia, Ann Arbor, Mich