Parents say Apple's parental controls are failing them, The Wall Street Journal reported.
Some families who use Apple products say they're having issues with the parental Screen Time controls, The Wall Street Journal reported.
"We are aware that some users may be experiencing an issue where Screen Time settings are unexpectedly reset," an Apple representative told the Journal.
Apple CommunityOthers in the thread said they'd struggled with the issue for "months," with some contacting Apple directly for help.
Apple didn't immediately respond to a request for comment from Insider, made outside regular working hours.
Persons:
Apple, they'd, Mark Rowe, doesn't, Rowe, Tim Cook, he's, Apple didn't
Organizations:
Street Journal, Apple, Morning
Locations:
Boston