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☆ How did the auto dealer outage end? CDK almost certainly paid a $25 million ransom
▼ + stars: | 2024-07-11 | by ( Sean Lyngaas | ) edition.cnn.com time to read: +4 min

Pinpointing exactly who sends a cryptocurrency payment can be complicated by the relative anonymity that some crypto services offer. The ransom payment of $25 million hasn’t been previously reported. A $25 million ransom payment is certainly large but not unheard of in the lucrative ransomware economy. UnitedHealth Group, the health care conglomerate whose subsidiary suffered a ransomware attack in February that hobbled pharmacies across the US, paid a $22 million ransom to a different criminal group. But the average ransom payment in the fourth quarter of 2023 was significantly lower: $568,705, according to cybersecurity firm Coveware.

Persons: —, Chris Janczewski, CDK, Janczewski, Lisa Finney, Finney, Brian MacDonald, ” CDK, ”, Jon DiMaggio, Analyst1, ” DiMaggio Organizations: CNN, CDK, TRM Labs, Bloomberg, CBS, US Department of Health, Human Services, UnitedHealth Locations: North America, Chainalysis

☆ What to know about the massive car dealership outage
▼ + stars: | 2024-06-28 | by ( Ramishah Maruf | Eva Rothenberg | ) edition.cnn.com time to read: +8 min

Here’s what you need to know about the massive software outage. Its systems are used by roughly 15,000 car dealerships across the United States and Canada. Under normal circumstances, the CDK software allows the dealership to register a vehicle almost instantaneously, but now the process faces heavy delays. It said it was able to bring a “small initial test group” of car dealerships back online. But the next morning, the company told dealerships another incident had happened.

Persons: CDK, aren’t, they’ve, Scott Campbell, CNN they’ve, Don Aycock, “, ”, Robbie Jacob, Jacob, Michael Deveney, Katelyn Salvato, hasn’t, Salvato, …, Callahan, We’ve, ” Callahan, it’s, Lisa Finney, ” Finney, ” Eric Noonan, John Dwyer, “ There’s, ” Noonan, Ryan Callahan, Tom McParland, McParland Organizations: New, New York CNN, Auto, CNN, Capital City Buick GMC, Buick, Diego —, Kia, Midway Automotive, Massachusetts, of Motor Vehicles, Pride Motor Group, “, DMV, Bloomberg, Binary Defense, Mazda, Automatch Consulting Locations: New York, North America, United States, Canada, Berlin , Vermont, Clay County , Florida, Diego, Lynn , Massachusetts, Eastern Europe, Seekonk , Massachusetts

☆ Can I even buy a car? What to know about the massive auto dealer outage
▼ + stars: | 2024-06-21 | by ( Ramishah Maruf | Peter Valdes-Dapena | ) edition.cnn.com time to read: +5 min

New York CNN —CDK Global is ubiquitous in the auto dealership world – its software is used at 15,000 dealers. Here’s what the CDK Global outage means for both car sellers and shoppers. Post Memorial Day, “this presents increased opportunities for vehicle sales, service and, of course, revenue. It also means that it’s time to roll out your summer Sales and Service marketing campaigns.”Can I still buy a car? Ford also said its dealerships involved in the CDK outage have alternate ways to take care of customers.

Persons: There’s, it’s, CDK, Lisa Finney, ” Finney, aren’t, Jeff Ramsey, ”, Brian Benstock, Ramsey, Ford, ” Ford Organizations: New, New York CNN, CDK Global, CNN, Service, Ourisman Auto Group, Paragon Honda, Paragon Acura, Kia, Toyota, Dodge, Lincoln Locations: New York, United States, Canada, Maryland, Long Island City , New York, Ford

☆ Car dealerships hit with massive computer system outage
▼ + stars: | 2024-06-19 | by ( Peter Valdes-Dapena | ) edition.cnn.com time to read: +2 min

“We are actively investigating a cyber incident,” CDK spokesperson Lisa Finney said in a statement shared with CNN. To protect customer privacy, customer’s details aren’t written out on a piece of paper that’s just sitting on the desk anymore. Instead, information about deals and customer appointments is kept in a server that’s now impossible for his salespeople to access. But it’s a major hassle in the meantime and could cost his dealerships some business. A statement shared by CDK later in the afternoon said some of the company’s system had been restored to operation but not all of them, yet.

Persons: ”, Lisa Finney, CDK, it’s, Jeff Ramsey, aren’t, Ramsey, “, ” Ramsey, Brian Benstock, he’s Organizations: CNN, CDK, Ourisman Auto Group, Paragon Honda, Paragon Acura Locations: Canada, Maryland, Long Island City , New York

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