AI tools are enabling some restaurants to get a jump on what customers want — and when.
AdvertisementAdvertisementLittle Caesars, Darden Restaurants, and Jack in the Box are each tapping into troves of sales data.
"If you forecast your traffic better, you order better, you receive better, you schedule better," Cardenas said.
AdvertisementAdvertisementService is also better, Klopfenstein said, since the AI tools enable Little Caesars to hire more easily and train new employees more quickly — a big lift in a tight labor market.
If tech isn't easy to use, customers won't come back, Anita Klopfenstein, Little Caesars' chief information officer, said.
Persons:
—, Jack, Anita Klopfenstein, Danny Meyer, Ricardo Cardenas, Cardenas, Klopfenstein, Mike Glinski, Darin Harris, Harris, they're
Organizations:
Service, Darden, Little Caesars, Olive Garden, LongHorn, Caesars, Microsoft