Beyond the usual top jobs, some organizations now have chief experience officers, chief AI-ethics officers, and chief transformation officers.
LinkedIn said in September that those were the fastest-growing C-suite roles on its platform from 2022 to 2023.
Janet SherlockBut she said a lineup that includes a chief marketing officer, a chief information officer, and a chief customer-experience officer might indicate insufficient internal coordination.
"Do I need a customer-experience officer whenever I have a chief commercial officer, a chief information officer, and a chief marketing officer?"
Wiggins said that's why there's more pressure on C-suite leaders to act as a well-informed unit of experts rather than technical specialists.
Persons:
Ram Charan, who's, Jason Saltzman, Charan, —, they're, Jensen Huang, Janet Sherlock, Ralph Lauren, Sherlock, Christine Porath, Porath, Dorie Clark, Clark, Ty Wiggins, Russell Reynolds, Wiggins, remits
Organizations:
Bank of America, Verizon, Technologies, Nvidia, Elon, Tesla, University of North, Chapel, Columbia Business School, Workers, Russell Reynolds Associates
Locations:
Huang's, University of North Carolina