The student-loan payment pause is over, and some borrowers are facing problems with repayment. "You remain responsible for making your monthly payments." AdvertisementAdvertisementAfter more than three years, the pause on federal student-loan payments ended on Friday — interest started accruing again on September 1, and borrowers will face monthly bills again beginning in October. Still, there's a chance relief could come for borrowers who have been making payments on income-driven repayment plans. But for borrowers like Hunter who are struggling to get answers from their servicer, it's unclear what improvements can be made.

---

Persons: they're, Heather Hunter, Hunter, Sarah, she's, —, servicers, there's, Joe Biden Organizations: Service, Education Department, Consumer Financial, Federal Student Aid Locations: Wall, Silicon, autopay