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Bank of America was issuing credit cards to people without their consent for years, the CFPB said. The CFPB did not say how many current and former bank staffers were accused of submitting false credit card applications. "Bank of America wrongfully withheld credit card rewards, double-dipped on fees, and opened accounts without consent," said CFPB Director Rohit Chopra in the statement. The bank was also ordered to pay $727 million in 2014 for misleading consumers in marketing for its credit card add-ons. In 2016, Wells Fargo was similarly fined $185 million for secretly issuing credit cards to customers without them knowing.
Persons: Rohit Chopra, William Haldin, Haldin, Wells Fargo Organizations: of America, Service, Privacy, Bank of America, Consumer Financial, Bureau, Bank of Locations: Wall, Silicon, Wells
Bank of America made at least $80 million by repeatedly charging customers a $35 fee, the CFPB said. The bank would sometimes push the fee multiple times on the same transaction, per the CFPB. "Over a period of multiple years, Bank of America generated substantial additional revenue by illegally charging multiple $35 fees." The regulator ordered the bank to refund customers $80.4 million, and to pay a $120 million total fine. In May 2022, the bank was also made to pay $10 million in civil penalties for unlawfully garnishing its customers' wages.
Persons: It's, Rohit Chopra, William Haldin, Haldin Organizations: of America, Service, Bank of America, Consumer Finance Protection, Bank of Locations: Wall, Silicon
Total: 2