Etiquette experts say phone calls aren't going away at the office — even if they are personally. But even as phone calls fall out of favor in our personal lives, they're not extinct in a work setting. Etiquette experts say phone calls are still necessary in the office — there's just a certain time and place for them. Insider spoke to two experts about the state of work-related phone calls in 2023. AdvertisementAdvertisementVerizon Communications CEO Hans Vestberg makes about 30 work calls per week to "people that make a difference" at the company, CNBC reported.

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