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Search resuls for: "Fly Ventures"


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Firms like Correlation Ventures, 645 Ventures, and Fly Ventures have long used data and AI to help guide investment decisions. AdvertisementEarlier this year, Sri Chandrasekar, a partner at Point72 Ventures, noticed a startup in his portfolio was having a breakout week. Related stories"If you go to any venture firm's website, you'll find that half the names are not doing anything to do with investing," Chandrasekar said. Advertisement"If you look at the large firms, they got very, very large in the last few years," said Andy McLoughlin, managing partner at Uncork Capital. Venture firms will have to remake themselves into a combination of people and A.I."
Persons: , Matt Krna, Krna, Sri, Chandrasekar, Christina Melas, Andreeseen Horowitz, Andy McLoughlin, James Currier, Currier, McLoughlin Organizations: Service, Business, Ventures, Fly Ventures, Point72 Ventures, Bain Capital Ventures, Bain Capital, Catalyst, Lightspeed, Uncork, Venture, Deloitte, San Locations: San Francisco, Sri Chandrasekar
The startup has designed a collaborative planning tool for customer support teams. London-based Surfboard launched in 2021 with the aim of making work more human, and efficient, for customer support teams. Typically in support teams, there are three main actors; the agents who do the customer support work, their managers, and the end customers — who usually have to wait a long time for services. In turn, Surfboard hopes that support teams save time otherwise spent manually altering spreadsheets, and curb lost revenue and employee churn. With the cash injection, it will develop its product and focus on customer acquisitions by investing in its marketing efforts.
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