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Emplifi analyzes thousands of brand social-media channels each quarter on platforms including Instagram, Facebook, TikTok, and Twitter. The company has collected samples that ranged from thousands to hundreds of thousands of brand profiles on these platforms year-over-year between 2022 and 2023, as well as during Q2 2023. But aside from follower counts, Instagram reels outperformed TikTok content in reach, interactions, and video views during the period. On Instagram, brands received an average of 56 impressions in Q2 2023, compared to nine on Facebook and four on Twitter. In Q2 2023, reels shared by brands earned an average of 75 interactions, while carousels earned 74.
Persons: Instagram, TikTok, Kyle Wong, Emplifi, Wong, , carousels, Brands Organizations: Facebook, Twitter Locations: Emplifi
Why Republican lawmakers are going after Target
  + stars: | 2023-07-13 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +7 min
In singling out Target, GOP lawmakers and right-wing social media personalities are sending a larger warning to corporate America to roll back recent diversity and inclusion policies, analysts say. Target first began its diversity initiatives 20 years ago and added new policies in 2020. Such efforts to curb gun violence have run into fierce pushback from Republican lawmakers who oppose both gun restrictions and corporations taking on social roles. Now, Republicans are stepping up their scrutiny on companies’ diversity efforts in the wake of the Supreme Court’s decision on affirmative action in college admissions. It is also likely to invite legal challenges to corporate DEI programs, as Cotton’s letter to Target foreshadows.
Persons: , Julian Zelizer, isn’t, ” Zelizer, Brandon Bell, Getty Images Arkansas Sen, Tom Cotton, Cotton, Andra Gillespie, , He’s, Sen, Matt Walsh, George Floyd, “ It’s, Brian Cornell, Bud, They’ve, Chick, Bud Light, Ron DeSantis Organizations: New, New York CNN, Target, Princeton University, CNN, GOP, Walmart, Democratic, Getty Images Arkansas, Republican, Equity, Emory University, Republicans, Twitter, America Corporate America, , Disney, Nike, Companies, Florida Gov, America, Facebook, Corporate America, Dick’s Sporting Goods, Citigroup, Black, Fortune Locations: New York, America, Black, Cotton’s, Arkansas, Minneapolis, Emplifi, Parkland , Florida, El Paso , Texas, Dayton , Ohio
Some airlines will no longer handle customer service requests over Twitter. A clever customer service hack for dealing with airlines is becoming harder to do thanks to Elon Musk's changes to Twitter. Both Air France and its sister airline KLM will no longer field customer service requests over the social media platform, the companies announced over the past few weeks. The paywalled API contributed to Air France's decision to suspend customer service through Twitter, the Journal reported. The airline is seemingly still fielding customer service requests over Twitter.
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