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☆ Facebook, Threads and Instagram are down for some users
▼ + stars: | 2024-03-05 | by ( Ashley Capoot | In | ) www.cnbc.com time to read: +1 min

Meta 's social media platforms Instagram, Facebook and Threads were down for many users Tuesday morning. Facebook and Threads seem to be particularly impacted. Instagram feeds aren't refreshing for some users, while others are still able to access the app. The service disruption follows a major outage in 2021, when Facebook, Instagram and WhatsApp were down for more than six hours. At the time, Facebook, now Meta, said the outage was caused by "configuration changes on backbone routers."

Persons: Andy Stone Organizations: Facebook, Meta

☆ AT&T Offers $5 Credit to Customers Affected by Service Outage
▼ + stars: | 2024-02-25 | by ( Rebecca Carballo | More About Rebecca Carballo | ) www.nytimes.com time to read: 1 min

AT&T will offer a $5 credit to customers affected by a widespread outage on Thursday that was caused by technical issues the company encountered while trying to expand its network, its chief executive said on Sunday. The outage, which started around 3:30 a.m. Eastern time, temporarily cut off connections for users across the United States. Some of the affected cities included Atlanta, Los Angeles and New York, according to Downdetector.com, which tracks user reports of telecommunication and internet disruptions. At its peak, the site had received about 70,000 reports of disrupted service for AT&T. Service was fully restored after about seven hours.

Organizations: T, Service Locations: United States, Atlanta, Los Angeles and New York

☆ U.S. cellular outage hits thousands of AT&T users
▼ + stars: | 2024-02-22 | by ( ) www.cnbc.com time to read: +1 min

Large swathes of the U.S. were hit by a cellular outage early on Thursday, with thousands of users reporting disruptions with the services offered by telecom firms including AT&T . More than 32,000 outage incidents were reported with AT&T's service around 4:30 a.m. Impacted cities included San Francisco, Houston and Chicago, the website showed. Users of Verizon , T-Mobile and UScellular also reported issues with the telecom firms' services, according to Downdetector. A post on social media platform X from the San Francisco Fire Department said the outage was impacting people's ability to reach emergency services by dialing 911.

Persons: UScellular Organizations: Verizon, San Francisco Fire Department Locations: San Francisco, Houston, Chicago

☆ AT&T cellular outage in United States disrupts vital services
▼ + stars: | 2024-02-22 | by ( ) www.cnbc.com time to read: +1 min

A cellular outage early on Thursday hit thousands of AT&T users in the United States, disrupting calls and text messages as well as emergency services in major cities including San Francisco. "Some of our customers are experiencing wireless service interruptions this morning," AT&T said in a statement to CNBC. The AT&T outage has impacted people's ability to reach emergency services by dialing 911, a post on social media platform X from the San Francisco Fire Department said. "We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911)," the fire department said on the platform. He did not provide information on what the issue could be with the other carrier and did not name the other carrier.

Persons: UScellular, – CNBC's Steven Kopack Organizations: CNBC, San Francisco Fire Department, Verizon, Mobile Locations: United States, San Francisco

☆ Customers Report Cellular Service Disruptions in U.S.
▼ + stars: | 2024-02-22 | by ( Jenny Gross | More About Jenny Gross | ) www.nytimes.com time to read: 1 min

Several phone service providers, including AT&T, were down for many users across the United States early Thursday, according to Downdetector.com, which tracks telecommunication and internet disruptions. The outage, which affected users in cities including Atlanta, Los Angeles and Dallas, was first reported around 3:30 a.m. Eastern time, and appeared to peak an hour later. AT&T did not immediately respond to a request for comment. Outages on a smaller scale were reported by some users of Verizon, Cricket Wireless and FirstNet. This is a developing story.

Organizations: Verizon, Cricket Wireless Locations: United States, Atlanta, Los Angeles, Dallas

☆ BofA notifies customers of temporary industry-wide deposit delays
▼ + stars: | 2023-11-03 | by ( ) www.reuters.com time to read: +1 min

A Bank of America logo is pictured in the Manhattan borough of New York City, New York, U.S., January 30, 2019. The issue could be stemming from The Clearing House (TCH), a core payments system infrastructure owned by some of the largest commercial banks in the world. "TCH has experienced a processing issue with a single Automated Clearing House (ACH) file. TCH is working with impacted financial institutions on the matter," a spokesperson for the association said in an emailed statement to Reuters. An alert on the Federal Reserve Financial Services website said all services were operating normally as of 12:44 PM Eastern Time (ET).

Persons: Carlo Allegri, TCH, JPMorgan Chase, Niket Nishant, Manya, Saeed Azhar, Tatiana Bautzer, Shweta Agarwal Organizations: of America, REUTERS, Bank of America's, BofA, JPMorgan, Truist, U.S . Bancorp, Federal Reserve Financial, Manya Saini, Thomson Locations: Manhattan, New York City , New York, U.S, Bengaluru, New York

☆ Social media platform X down for thousands of users - Downdetector
▼ + stars: | 2023-08-28 | by ( ) www.reuters.com time to read: 1 min

'X' logo is seen on the top of the headquarters of the messaging platform X, formerly known as Twitter, in downtown San Francisco, California, U.S., July 30, 2023. REUTERS/Carlos Barria/File Photo Acquire Licensing RightsAug 28 (Reuters) - Social media platform X, formerly known as Twitter, is down for thousands of users in the U.S. on Monday, according to outage tracking website Downdetector.com. Downdetector, which tracks outages by collating status reports from several sources including users, said there were more than 17,000 reports of outages, as of 19:24 ET (23:24 GMT). Reporting by Nilutpal Timsina in Bengaluru; Editing by Rashmi AichOur Standards: The Thomson Reuters Trust Principles.

Persons: Carlos Barria, Nilutpal, Rashmi Organizations: REUTERS, Thomson Locations: San Francisco , California, U.S, Bengaluru

☆ WhatsApp messaging disruption resolved, Meta says
▼ + stars: | 2023-07-19 | by ( ) www.reuters.com time to read: +1 min

July 19 (Reuters) - Meta Platforms (META.O) said it had restored WhatsApp connectivity issues after thousands of users globally reported problems accessing the messaging app on Wednesday, according to outage tracking website Downdetector.com. the Whatsapp Twitter account posted in a tweet. The company had earlier said it was experiencing disruptions "receiving incoming messages and message delivery on Whatsapp," according to Meta's status dashboard. Meanwhile, more than 177,000 users reported issues with WhatsApp in the United Kingdom and nearly 15,000 said they faced trouble while using the messaging app in India. Reporting by Akash Sriram in Bengaluru; Editing by Shounak DasguptaOur Standards: The Thomson Reuters Trust Principles.

Persons: Akash Sriram, Shounak Dasgupta Organizations: WhatsApp, Thomson Locations: United States, United Kingdom, India, Bengaluru

☆ Twitter, ChatGPT back up after brief outage
▼ + stars: | 2023-07-12 | by ( ) www.reuters.com time to read: 1 min

July 12 (Reuters) - Twitter services recovered after a brief outage on Wednesday, according to outage tracking website Downdetector.com, while OpenAI said logins for its viral chatbot ChatGPT were starting to work. OpenAI said some ChatGPT logins had started to work. It later said there was an issue where some users received a "Failed to get service status" error. Downdetector tracks outages by collating status reports from a number of sources, including user-submitted errors, on its platform. Twitter did not immediately respond to a Reuters request for comment.

Persons: OpenAI, Downdetector, logins, Jaspreet Singh, Pooja Desai Organizations: Elon Musk, Twitter, Thomson Locations: Bengaluru

☆ Thousands of French Swifties have bad blood with Ticketmaster after it abruptly halted, then rescheduled the sale of the Eras Tour tickets
▼ + stars: | 2023-07-12 | by ( Amanda Goh | ) www.businessinsider.com time to read: +4 min

Swifties in France are furious after Ticketmaster abruptly halted Eras Tour ticket sales for Taylor Swift's Paris shows. The company abruptly suspended ticket sales for the star's Eras Tour in Paris and Lyon shortly after presales started on Tuesday, leaving thousands of fans hanging. "The Taylor Swift sale | The 9 a.m. and 11 a.m. Eras Tour for Paris La Défense Arena has been put on hold. The Eras Tour ticketing situation got so bad that it even prompted a group of Swifties to file a complaint with the Federal Trade Commission. In March, the Ticketmaster platform also crashed during the ticket sales for the Eurovision Song Contest 2023.

Persons: Taylor, Taylor Swift, presales Organizations: Ticketmaster, Taylor Swift's, Lyon, Paris, Twitter, Paris La Défense, Federal Trade Commission, Eurovision, Coldplay Locations: France, Taylor Swift's Paris, Paris, Lyon, Mexico City, Singapore

☆ Meta's social media apps back up after brief outage - Downdetector.com
▼ + stars: | 2023-07-11 | by ( ) www.reuters.com time to read: +1 min

[1/2] Facebook, Whatsapp and Instagram logos are displayed in this illustration taken October 4, 2021. REUTERS/Dado Ruvic/Illustration/File PhotoJuly 10 (Reuters) - Meta Platforms' (META.O) social media apps Instagram and Facebook, messaging app WhatsApp and Twitter-rival Threads were all back up after a brief outage affecting thousands of users on Monday, according to Downdetector.com. At the peak of the outage, lasting over an hour, over 14,000 users reported issues with accessing Instagram, while around 7,000 and 2,700 users faced issues with Facebook and WhatsApp, respectively. Meta's newest offering Threads also experienced an outage, with about 470 users reporting problems accessing the app. The outage could have affected a larger number of users.

Persons: Dado Ruvic, Meta, Savyata Mishra, Jyoti Narayan, Vinay Dwivedi, Krishna Chandra Organizations: REUTERS, Facebook, Twitter, Thomson Locations: Bengaluru

☆ Meta's Facebook, Instagram, Whatsapp down for thousands of users - Downdetector.com
▼ + stars: | 2023-07-10 | by ( ) www.reuters.com time to read: 1 min

[1/2] Facebook, Whatsapp and Instagram logos are displayed in this illustration taken October 4, 2021. REUTERS/Dado Ruvic/Illustration/File PhotoJuly 10 (Reuters) - Thousands of U.S. users across Meta Platforms' (META.O) social media offerings Instagram and Facebook, and messaging app WhatsApp reported outages on Monday, according to Downdetector.com. As many as 13,000 users reported issues with accessing Instagram, while around 5,400 and 1,870 users faced outages on Facebook and WhatsApp, respectively. Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform. The outage could have affected a larger number of users.

Persons: Dado Ruvic, Meta, Savyata Mishra, Vinay Dwivedi Organizations: REUTERS, Facebook, Thomson Locations: Bengaluru

☆ Meta's social media apps back up after outage
▼ + stars: | 2023-06-16 | by ( ) www.reuters.com time to read: +1 min

June 16 (Reuters) - Meta Platforms (META.O) said on Friday services on its social media apps Facebook and Instagram were restored, more than two hours after an outage that affected thousands of users. At one point, nearly 20,000 users in total said they were having trouble accessing Facebook and Instagram and Meta's messaging service WhatsApp, according to outage-tracking website Downdetector.com. Outage reports had come down to less than 500 as of 6:30 p.m. Issues with Meta's Ads Manager, the advertising tool that lets brands buy and create Facebook ads, were also resolved, the company said. Reporting by Niket Nishant and Samrhitha Arunasalam in Bengaluru; Editing by Maju SamuelOur Standards: The Thomson Reuters Trust Principles.

Persons: Niket Nishant, Maju Samuel Organizations: Thomson Locations: Bengaluru

☆ Meta says aware of issues with advertising tool
▼ + stars: | 2023-06-16 | by ( ) www.reuters.com time to read: +1 min

June 16 (Reuters) - Meta Platforms (META.O) on Friday said it was aware of issues with its Ads Manager, its advertising tool that lets brands buy and create Facebook ads. "Our engineering teams are aware and are actively looking to resolve the issue as quickly as possible," Meta said on its status page. More than 15,000 users in total said they were having trouble accessing Facebook, Instagram and WhatsApp, according to Downdetector. "We're aware that some people are having trouble accessing our products. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience," a Meta spokesperson said.

Persons: Meta, Downdetector.com, Niket Nishant, Maju Samuel Organizations: Thomson Locations: Bengaluru

☆ Amazon cloud services back up after big outage hits thousands of users
▼ + stars: | 2023-06-13 | by ( Samrhitha A | Chavi Mehta | ) www.reuters.com time to read: +3 min

(Reuters) - Amazon.com said cloud services offered by its unit, Amazon Web Services (AWS), were restored after a big disruption on Tuesday affected websites of the New York Metropolitan Transportation Authority and the Boston Globe among others. FILE PHOTO: 3D printed clouds and figurines are seen in front of the AWS (Amazon Web Service) cloud service logo in this illustration taken February 8, 2022. The outage also affected services at the U.S. securities regulator’s EDGAR system, Southwest Airlines, the Verge and AP for Students. United Airlines said that its operations were minimally affected, adding “we’re out of impact.”Other Amazon services like Amazon Music and Alexa were also impacted, according to Downdetector. Amazon had its last major outage in December 2021, when disruptions to its cloud services temporarily knocked out streaming platforms Netflix and Disney+, Robinhood, and Amazon’s e-commerce website ahead of Christmas.

Persons: Dado, Downdetector.com, Downdetector, EDGAR, Alexa won’t Organizations: Reuters, Amazon Web Services, New York Metropolitan Transportation Authority, Boston Globe, REUTERS, Services, Lambda, AWS Lambda, Southwest Airlines, Twitter, Delta Air Lines, United Airlines, Amazon Music, Alexa, Netflix, Disney

☆ Microsoft 365 down for thousands of users - Downdetector
▼ + stars: | 2023-06-05 | by ( ) www.reuters.com time to read: 1 min

June 5 (Reuters) - Microsoft Corp's (MSFT.O) product suite that includes Word and Excel was down for more than 15,000 users on Monday, according to outage tracking website Downdetector.com. "We're investigating an issue with accessing Outlook on the web," Microsoft tweeted. The company did not immediately respond to a Reuters request for comment on the outage reports on Microsoft 365. Microsoft services have faced at least three outages since the beginning of the year. Downdetector tracks outages by collating status reports from several sources including users.

Persons: Jaspreet Singh, Devika Organizations: Microsoft, Thomson Locations: Bengaluru

☆ Instagram back up after global outage affecting thousands of users
▼ + stars: | 2023-05-22 | by ( ) www.reuters.com time to read: +1 min

May 21 (Reuters) - Meta Platform Inc's (META.O) Instagram was back up for most users, the company said on Sunday, after a technical issue that disrupted services to thousands of people had been resolved. "Earlier today, a technical issue caused some people to have trouble accessing Instagram. Outage tracking website Downdetector.com showed more than 100,000 incidents in the United States, 24,000 in Canada and over 56,000 in Britain. More than 180,000 users reported issues with accessing Instagram at the peak of the outage. Instagram was down for some users on Sunday from around 5:45 p.m. EST (2145 GMT), according to outage tracking website Downdetector.com.

☆ Instagram down for more than 98,000 users - Downdetector
▼ + stars: | 2023-05-21 | by ( ) www.reuters.com time to read: 1 min

May 21 (Reuters) - Meta Platform Inc's (META.O) Instagram is down for more than 98,000 users on Sunday, according to outage tracking website Downdetector.com. Downdetector tracks outages by collating status reports from several sources including users. Reporting by Urvi Dugar in Bengaluru; Editing by Lisa ShumakerOur Standards: The Thomson Reuters Trust Principles.

☆ Spotify back up for most users after global outage
▼ + stars: | 2023-04-19 | by ( ) www.reuters.com time to read: +1 min

April 19 (Reuters) - Audio streaming platform Spotify (SPOT.N) was back up for most users, the company said on Wednesday, after a brief outage that disrupted service for tens of thousands of users globally. The company did not disclose the number of users affected by the disruption, but outage tracking website Downdetector.com showed more than 20,000 incidents in the United States and over 8,000 in the UK at the peak of the outage. "Everything's looking much better now!," Spotify Status said in a tweet. Many users took to Twitter to share updates and memes about the service disruption, with 'Spotify' trending at number seven in the U.S. In January, Downdetector reported that the audio streaming platform's outage impacted over 45,000 users in the United States.

☆ Google says services back up for US users
▼ + stars: | 2023-04-19 | by ( ) www.reuters.com time to read: +1 min

April 18 (Reuters) - Alphabet Inc's (GOOGL.O) Google said services were back up for users in the U.S. after a brief outage late on Tuesday, according to a company spokesperson. At the peak of the outage more than 22,000 users were impacted, according to outage tracking website Downdetector.com. Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform. About 87% of impacted users had reported issues with Google Search, Downdetector data showed. As of 10:21 pm ET (02:21 GMT), the number of outage reports dropped to 324.

☆ Netflix down for more than 11,000 US users -Downdetector
▼ + stars: | 2023-04-17 | by ( ) www.reuters.com time to read: 1 min

April 16 (Reuters) - Netflix Inc. (NFLX.O) is down for more than 11,000 users in the United States on late Sunday, according outage tracking website Downdetector.com. Downdetector tracks outages by collating status reports from several sources including users. Reporting by Urvi Dugar in Bengaluru; Editing by Tom HogueOur Standards: The Thomson Reuters Trust Principles.

☆ Amazon's AWS says it is investigating issues with signup
▼ + stars: | 2023-04-16 | by ( ) www.reuters.com time to read: +1 min

April 16 (Reuters) - Amazon.com's (AMZN.O) cloud service division Amazon Web Services (AWS) said on Sunday it was investigating an issue where users attempting to access AWS signup were receiving error messages. Hundreds of users reported issues with accessing Amazon Web Services on Sunday, according to outage-tracking website Downdetector.com. Amazon's voice assistant Alexa was also down for thousands of users in the United States, according to Downdetector.com. More than 15,000 users reported issues with Alexa at the peak of disruption, Downdetector data showed. Users also reported issues accessing Amazon's mobile app.

☆ Amazon's Alexa down for thousands of users, Downdetector says
▼ + stars: | 2023-04-16 | by ( ) www.reuters.com time to read: 1 min

April 16 (Reuters) - Amazon.com's (AMZN.O) voice assistant Alexa was down for thousands of users in the United States on Sunday, according to outage-tracking website Downdetector.com. More than 9,000 users reported issues with Alexa. Users also reported issues accessing Amazon's mobile app. Downdetector tracks outages by collating status reports from several sources, including user-submitted errors on its platform. Reporting by Jose Joseph in Bengaluru; Editing by Chizu NomiyamaOur Standards: The Thomson Reuters Trust Principles.

☆ Apple TV down for thousands of US users -Downdetector
▼ + stars: | 2023-04-16 | by ( ) www.reuters.com time to read: 1 min

April 15 (Reuters) - Apple Inc's (AAPL.O) Apple TV platform was down for thousands of users in the United States on late Saturday, according to outage tracking website Downdetector.com. Around 6,000 users reported issues with accessing Apple TV. Users also reported facing issues with other Apple services like Apple Support and iCloud. Downdetector tracks outages by collating status reports from several sources including users. Reporting by Kanjyik Ghosh in Bengaluru; Editing by Tom HogueOur Standards: The Thomson Reuters Trust Principles.

☆ Apple Music down for thousands, other services also affected
▼ + stars: | 2023-04-11 | by ( ) www.reuters.com time to read: +1 min

[1/2] Logo of an Apple store is seen as Apple Inc. reports fourth quarter earnings in Washington, U.S., January 27, 2022. REUTERS/Joshua Roberts/File PhotoApril 10 (Reuters) - Apple Inc's (AAPL.O) music service was facing issues, the iPhone-maker said on its status page on late Monday, while users reported issues with various other services of the company. According to outage tracking website Downdetector.com, services including the support service and Apple store were down for thousands. More than 3,300 users reported issues with streaming Apple Music at the peak of outage, while nearly 2,200 reported problems with App Store in the United States. Apple's status page indicated that Apple Music, Apple Music Radio, and iTunes Match were facing an ongoing "outage."

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