AdvertisementThe average annual salary for a customer service rep in the US is $34,000 - $46,000, according to Glassdoor. Sutton believes the influx of Gen Z and millennial workers is mostly due to remote work becoming the norm. The mental health tollBut while such remote jobs are often portrayed as relatively stress-free, the reality is much more complex. Almost 50% also said an "unfriendly support agent" was what they found frustrating about a negative customer service experience. Sutton started posting on TikTok because she saw "an opportunity to shed light on the realities of customer service."

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Persons: —, Dave Hoekstra, Jason Saltzman, Gen, Saltzman, Gabrielle Judge, Judge, Glassdoor, Gen Zers, Hoekstra, Brittany Betts, Daineshe Sutton, Sutton, Z, Zoomers Organizations: Service, Business, Technologies, Disney