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Leigh Thompson - 2 Thompson - 2 I've - 2 — - 2 IBM — - 1 Carol Dweck's - 1 Siri - 1 Phil Zimbardo's - 1
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Kellogg School of Management - 2 Northwestern University - 2 IBM - 1 Alexa - 1 Research - 1 Stanford - 1 Service - 1 Communication Intelligence - 1

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☆ 4 steps leaders must take to make the most of AI and not get left behind, according to an MBA professor
  + stars: | 2023-08-04 | by ( Leigh Thompson | ) www.businessinsider.com   time to read: +9 min
Go with a growth mindsetPrior to ChatGPT's public launch, most managers had minimal experience using generative AI. That changed quickly as some businesses — including IBM — suggested that managers start using AI or risk losing their jobs. The better question for leaders is, "Do I believe I can learn to leverage generative AI in a productive way?" We are seeing this at an organizational level with AI, as some leaders put the brakes on using generative AI, based in part on perception of an AI-related skills gap among employees and the challenge of filling that. The conclusion here is that to get the best of generative AI, don't play into a dictator-servant relationship.
Persons: Leigh Thompson, Thompson, I've, IBM —, Carol Dweck's, Siri, Phil Zimbardo's, —, ChatGPT Organizations: Kellogg School of Management, Northwestern University, IBM, Alexa, Research, Stanford
☆ How to negotiate virtually and win difficult Zoom conversations, according to research
  + stars: | 2023-06-06 | by ( Leigh Thompson | ) www.businessinsider.com   time to read: +9 min
How virtual communication differs from face-to-faceSo, how can we build our VCQ? However, there is a profound, yet rarely acknowledged difference between in-vivo and virtual communication: namely shared mutual gaze, which occurs when two people lock eyes. That's partly because mutual gaze produces an immediate release of oxytocin, the bonding hormone. However, volleying offers back and forth at the virtual negotiation table can lead to transactional interaction. For this reason, negotiators should work to bring their best virtual self to the negotiation table by following the research-backed best practices here.
Persons: Leigh Thompson, Thompson, —, Chris, It's, we've, I've, volleying Organizations: Kellogg School of Management, Northwestern University, Service, Communication Intelligence
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