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Particle Health said on Monday that the "vast majority" of its customers are still receiving records from medical software giant Epic Systems despite an ongoing dispute between the two companies over data-sharing practices. Epic's software supports more than 300 million patient records, and Particle acts like a middleman that helps health-care organizations access the data they need. Particle said in a release Monday that while Epic "indiscriminately stopped responding" to data requests from some of its customers because of the dispute, most clients were not affected. "While there is an ongoing dispute between Epic and Particle Health, related to three specific customers, the significant majority of Particle Health customers impacted by Epic's actions were not in any way related to this dispute," the company said in the release. Particle CEO Jason Prestinario said in the statement that the company will address the dispute with Epic through official procedural channels.
Persons: it's, Jason Prestinario Organizations: Systems, Particle Health
Epic Systems, the largest provider of software for managing medical records, says a venture-backed startup called Particle Health is using patient data in unauthorized and unethical ways that have nothing to do with treatment. Epic told customers in a notice on Thursday that it cut off its connection to Particle, hindering the company's ability to tap a system with more than 300 million patient records. Particle is one of several companies that acts as a sort of middleman between Epic and the organizations — typically hospitals and clinics — that need the data. Patient data is inherently sensitive and valuable, and it's protected by the Health Insurance Portability and Accountability Act, or HIPAA, a federal law that requires a patient's consent or knowledge for third-party access. To join the network, organizations are vetted and have to agree to abide by clear "Permitted Purposes" for the exchange of patient data.
Persons: Carequality Organizations: Systems, Health, CNBC, KLAS Research, Oracle Locations: Wisconsin, U.S
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