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Top related persons:
McDonald's - 2 Covid - 1 Gee Lefevre - 1 T.D - 1 Cowen - 1 Andrew Charles - 1 That's - 1 Uber - 1
Top related locs:
Buttonwillow Kern County , California Philippines India Del Taco Barcelona
Top related orgs:
IBM - 2 National Restaurant Association - 1 Securities - 1 Exchange Commission - 1 Presto - 1 CNBC - 1 McDonald's - 1 Yum Brands - 1

Search resuls for: "Buttonwillow"


2 mentions found


☆ AI drive-thru ordering is on the rise — but it may take years to iron out its flaws
  + stars: | 2024-07-03 | by ( Amelia Lucas | ) www.cnbc.com   time to read: +3 min
The drive-thru menu at a McDonald's restaurant showing various meal options and promotions, in Buttonwillow in Kern County, California, on 23, 2024. This year, 16% of restaurant operators plan to invest in artificial intelligence, including voice recognition, according to a survey from the National Restaurant Association. Then Covid came, which not only accelerated labor costs but also led to a shift away from dining rooms and toward drive-thru lanes. Then there's Presto Automation , the AI drive-thru technology company which disclosed last year in Securities and Exchange Commission filings that it uses "human agents" in places like the Philippines and India to complete orders. This time, McDonald's likely won't be the first mover.
Persons: Covid, McDonald's, Gee Lefevre, T.D, Cowen, Andrew Charles, That's, Uber, Charles Organizations: National Restaurant Association, IBM, Securities, Exchange Commission, Presto Locations: Buttonwillow, Kern County , California, Philippines, India
☆ McDonald's to end AI drive-through test with IBM
  + stars: | 2024-06-17 | by ( Kate Rogers | ) www.cnbc.com   time to read: +4 min
The drive-through menu at a McDonald's restaurant showing various meal options and promotions, in Buttonwillow in Kern County, California, on 23, 2024. The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. In a statement, McDonald's told CNBC it is not ruling out potential AI drive-through plans in the future, even though it ended the IBM partnership. In statement, IBM said it will work with McDonald's on "a variety of other projects" as the test ends. While McDonald's AI plans for the future are unclear, all eyes will be on Alphabet 's Google.
Persons: Mason Smoot, McDonald's, Sundar Pichai, Peter Saleh, Saleh Organizations: IBM, CNBC, McDonald's, Yum Brands, Mastercard, Google Locations: Buttonwillow, Kern County , California, Del Taco, Barcelona
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