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New York CNN —People tend to hate going to a store and finding deodorant, toothpaste, shampoo, cosmetics and other everyday products locked up on shelves behind display cases. So some retailers are testing a way to let customers use their cell phones to open locked shelves. So stores are now testing a security tool that lets customers use their cell phone to unlock products on the shelf. Stores are now testing a security tool that lets customers use their cell phone to unlock products on the shelf. Earlier this month, Indyme’s website listed Kroger, Safeway, Lowe’s, Raley’s and other chains as retailers testing the security device.
Persons: , Joe Budano, Budano, “ We’ve, Raymond Burke, ” Burke, Organizations: New, New York CNN, Shoppers, Retailers, Indyme, Kroger, Safeway, Lowe’s, CNN, Indiana University, Locations: New York, St, Louis
Customers wait nearly two minutes on average to get assistance with locked-away items. New tech is rolling out at major brands to reduce the hassle in exchange for a cell phone number. Indyme says the Freedom Case is being tested at some Lowe's, Kroger, Safeway, and Family Dollar locations. Meanwhile, shopper Maureen Holohan told the Associated Press she's not quite sold on trading her phone number for access to buy beauty products. "If they're going to make it that hard to buy something, I'll find somewhere else to buy that."
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