Shake Shack says it expects to have self-service ordering kiosks in all of its restaurants by the end of Q3. Shake Shack first began experimenting with kiosks in 2017 when it debuted its first kiosk-only store in New York City. Kiosks encourage premium drink ordersAt Shack Shack, Garutti and Fogerty said kiosks have boosted profits in other ways beyond labor. Kiosks are also helping Shake Shack stores to enhance hospitality, a core mission among all Meyer-founded restaurants. For about a year, Fogerty said Shake Shack workers in some stores have been redeployed to run food to tables instead of having customers respond to buzzers.

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Persons: Danny Meyer, Randy Garutti, Katie Fogerty, that's, Brandon Barton, Barton, Jessica Tyler, Taco Bell, Shack, Garutti, Fogerty, Meyer, we've Organizations: Service, New York City, Business, Taco, QSR, Shack, Labor Locations: Wall, Silicon, New York City