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The U.S. Department of Justice is suing to break up Live Nation, the parent company of Ticketmaster, over alleged antitrust violations. "The DOJ's complaint attempts to portray Live Nation and Ticketmaster as the cause of fan frustration with the live entertainment industry. Live Nation and Ticketmaster merged in 2010, creating a dominant entity in the live event industry. Through Ticketmaster, Live Nation controls roughly 80% or more of major concert venues' primary ticketing for concerts, the complaint said. Live Nation earlier this month reported its "biggest Q1 ever," citing first-quarter revenue that was up 21% from the prior-year period.
Persons: Taylor, General Merrick Garland, Dan Wall, Taylor Swift Organizations: U.S . Department of Justice, Ticketmaster, DOJ, The Justice Department, Southern, of, Oak View, Nation, Live Locations: United States, North America, U.S, of New York
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Over a year after Ticketmaster crashed, preventing rabid Taylor Swift fans from purchasing tickets to her concert tour, the DOJ has announced an antitrust lawsuit against Ticketmaster's parent company, Live Nation Entertainment. Advertisement"This has given Live Nation and Ticketmaster the opportunity to freeze innovation and bend the industry to their own benefit. The lawsuit comes after Ticketmaster fumbled a pre-sale event in late 2022 for Taylor Swift's Eras Tour as fans competed with bots for a limited number of tickets. AdvertisementIn response to the antitrust suit, Live Nation said that "calling Ticketmaster a monopoly may be a PR win for the DOJ in the short term, but it will lose in court."
Persons: , Taylor Swift, Merrick Garland, Taylor, Swift Organizations: Service, Ticketmaster, DOJ, Entertainment, Business, Justice Department, Department
Meta may need such access to make its generative AI tools, like Meta AI, more effective for users and more competitive in the increasingly crowded market of generative AI search tools and chatbots, the people said. User posts and comments on Facebook or Instagram are not necessarily the type of high-quality training data that generative AI chatbots and search tools need to generate quality outputs. Previously, Zuckerberg said he did not expect the generative AI boom. The US Copyright Office is considering new rules to cover generative AI. Major rival tech companies now fiercely competing in generative AI have already entered into deals with news publishers and media outlets for more access to content to be used as model training data.
Persons: Meta, Mark Zuckerberg, Zuckerberg, Dotdash Meredith, Axel Springer, OpenAI, Kali Hays Organizations: Service, Meta, Facebook, Business, News, Google, US, News Corp, Financial, Associated Press, BI, Politico, Microsoft, The New York Times, Times Locations: Europe, khays@businessinsider.com
Within the span of seven years, Kopi Kenangan went from a local Indonesian coffee stall to a venture-backed unicorn coffee company. "Instead of focusing on the sofa, or fast Wi-Fi, we're going to focus on a good, high quality cup of coffee," Tirtanata said. This decision helped Kopi Kenangan scale to over 200 locations and 10 cities within the first two years of operations. Taking a data-driven hyperlocal approach means that a Kopi Kenangan latte in Singapore will taste different from a latte in Indonesia. This helped Kopi Kenangan more than triple its store count during the pandemic.
Persons: Edward Tirtanata, Dunkin, Kopi Kenangan, Tirtanata, it's, Carroll, James Prananto, Kopi, Kenangan, Prananto Organizations: CNBC, Entrepreneur, Northeastern University, Lewis Locations: Indonesian, Southeast Asia, Jakarta, Boston, Indonesia, U.S, Singapore
Business Insider has verified his identity and his use of two bots designed for gig delivery apps. I found this guy who writes some articles on gig work, and he talked about having access to bots for Instacart. AdvertisementThe biggest reason I purchased it was because you just have to keep refreshing the screen to get orders on Instacart. AdvertisementAn Instacart spokesperson told BI: "This shopper was deactivated from our platform for blatant and abusive violations of our terms of service." Do you work for Instacart, DoorDash, Walmart Spark, or another gig delivery service and have a story idea to share?
Persons: Ted Rosner, That's, Instacart, I've, it's Organizations: Service, Business, Walmart Locations: Washington, DC, Instacart, DoorDash
Taylor Swift performs onstage during "Taylor Swift | The Eras Tour" at SoFi Stadium on August 09, 2023 in Inglewood, California. At the core of the increasingly common accusation of price gouging is the sense that the consumer is being exploited. Price gouging is in the eye of the bidderGavin Roberts, chair of Weber State University’s economics department and who studies the effect of anti-price gouging laws, said the laws themselves often don’t define what price gouging is. Corporations charging as much as they can, as painful as it may be for consumers, doesn’t mean they’re necessarily price gouging, said Roberts. Steven Suranovic, an economics professor at George Washington University who has also published research on price gouging, sees it differently.
Persons: Emily Miller lucked, Taylor, Miller, Swift, ” Miller, Taylor Swift, Kevin Winter, it’s, , Joe Biden — can’t, we’re, Gavin Roberts, Biden, , Biden hasn’t, ” Biden, Roberts, Steven Suranovic, Martin Shkreli, Shkreli, Price, Trent Sprague, Lyft, Uber, Travis Kalanick, It’s, ” Suranovic, Rafi Mohammed, Stefani Reynolds, Teresa Murray Organizations: New, New York CNN, CNN, Rights, Weber State, Corporations, George Washington University, Turing Pharmaceuticals, LinkedIn, O'Hare International, Chicago Tribune, Tribune, Service, Consumer, Culture, Profit, Getty Locations: New York, Pittsburgh, Cleveland, Inglewood , California, Chicago, New York City, Washington ,, AFP, US
They can now add AI recruiting systems to that pile. It turns hiring into a depersonalized process, it inundates hiring managers, and it reinforces weaknesses in the system it's designed to improve. AI is supposed to fix this mess, saving companies time and money by outsourcing even more of the hiring process to machine-learning algorithms. Platforms like LinkedIn and ZipRecruiter have started using generative AI to offer candidates personalized job recommendations and let recruiters generate listings in seconds. Several seasoned recruiters told me they hadn't incorporated AI into their workflow beyond auto-generating job descriptions and summarizing candidate calls.
Persons: Josh Holbrook, Holbrook, I've, Rik Mistry, Ian Siegel, , ZipRecruiter, weren't, it's, Tatiana Becker, Becker, Pallavi Sinha, Sinha, Kerry McInerney, Danielle Caldwell, chatbot, Caldwell, Mclnerney, Peter Laughter, who's, Bonnie Dilber, Dilber, Aki Ito, Sandra Wachter, Wachter, David Francis Organizations: Business, Society for Human Resource Management, LinkedIn, Unilever, Google, BI, Microsoft, University of Cambridge, University of Sussex, Berkeley Haas Center for Equity, Gender, Leadership, Black, University of Oxford, IBM, Talent Tech Labs Locations: Alaska, HireVue, Humanly, Portland , Oregon, Zapier
A focus on military hardware, from subs to aircraft carriersGecko robots are increasingly being utilized by the U.S. military. In 2022, the U.S. Air Force awarded Gecko Robotics a contract to help it with the conversion of missile silos. Gecko Robotics technology can collect upwards of 20 million data points in a tenth of the time, Loosararian said. The digital twins being created by Gecko robots also help with the building of future projects, saving not only time but resources and capital. "It's not just about how things work day-to-day but also how do you build smarter things," Loosararian said."
Persons: Baltimore's Francis Scott Key, weren't, Jake Loosararian, CNBC's Julia Boorstin, Loosararian, It's Organizations: Robotics, CNBC, Biden's, U.S ., U.S . Air Force, U.S . Navy, Columbia, Navy, USS Locations: Philadelphia, U.S, New York City, China
But Google's Tuesday video shows one of the major pitfalls of AI: wrong, not just bad, advice. A minute into the flashy, quick-paced video, Gemini AI in Google Search presented a factual error first spotted by The Verge. Professional photographers — or anyone who has used a film camera — know that this is a terrible idea. AdvertisementEarlier this year, the Gemini chatbot was hammered for refusing to produce pictures of white people. Last year, users of Bing, Microsoft's AI chatbot, reported strange interactions with the bot.
Persons: , Bard chatbot, James Webb, Bing Organizations: Service, Google, Gemini, Business, Google Google, Telescope, gaslight, Companies, Air Canada
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. This story is available exclusively to Business Insider subscribers. AdvertisementLinda, a phone sex operator, told Business Insider that artificial intelligence is being adopted by some in the sex work community, and she now regularly sees AI-generated images on profiles of fellow phone sex workers. "It's not for everyone, but, honestly, I think it's great — like you want a sex robot, guys — here ya go! " Representatives for OpenAI did not immediately respond to a request for comment from Business Insider.
Persons: , Scarlett Johannson, Joaquin Pheonix —, OpenAI, Scott Woods, Sam Altman, Linda, Kaitlyn, Amouranth, Siragusa Organizations: Service, Business, Mars, BI, Polygon, The New York Post Locations: Berlin
Read previewSince ChatGPT burst onto the scene in 2022, there's been no real "killer app" to get consumers embracing AI in massive numbers. The internet, possibly the biggest killer app of all, made us all buy smartphones, tablets, and a host of other connected devices. AI killer app contendersAt its IO developer conference on Tuesday, Google showed off some pretty amazing AI killer app contenders. A Google AI model lurking on the phone (and in the cloud) answered correctly. The Google AI agent captured all the dates, times, and other details and automatically loaded them into the user's Google Calendar.
Persons: , there's, she'd, Warren Buffett, Bill Gates, Sundar Pichai, Sissie Hsiao, DeepMind's Hassabis, Pichai Organizations: Service, Business, Google, Astra, Microsoft Locations: London
AI skeptics — who are legion, and not necessarily part of the fringe tin foil hat crowd — are begging Silicon Valley to take a beat before unleashing AI to the world. Then, the big reveal: It’s all contained in Apple’s new iPad, its thinnest and most powerful ever, thanks to its brand new AI chip. Meanwhile, is anyone else getting inundated with Google’s Pixel ads, which show people giddily using the smartphone’s AI photo-editing software to deceive their online followers? Apple is expected to announce its own ChatGPT-like tools that could be a game changer for your internet searches. The Jeff Goldblums of the AI debate — who include some of the industry’s own pioneers — are not necessarily saying we have to smother AI and pretend it never existed.
Persons: CNN Business ’, Jeff Goldblum’s, , John, that’s, , Cher’s, Asif Kapadia, , Luke Barnett, Apple, Tim Cook, Apple’s, Siri, I’ll, We’re, Jeff Goldblums, weren’t Organizations: CNN Business, New York CNN, Google, Apple, Space Invaders Locations: New York
Nascent 'griefbots' or 'deadbots' allow users to chat with the deceased. Safeguards should keep kids away from the bots and allow users to turn them off, a study suggested. AdvertisementAI could make your relatives haunt you from beyond the grave, researchers are warning. These bots use generative AI to allow people to have text and voice conversations with the deceased, using their past digital footprints to conjure a likeness. But AI ethicists at Cambridge's Leverhulme Centre for the Future of Intelligence warn that AI could one day push ads on grieving relatives or confuse children.
Persons: , Tomasz Hollanek, Dr, Katarzyna Nowaczyk Organizations: Service, University of Cambridge, Cambridge's Leverhulme, Intelligence Locations: Cambridge, China, Cambridge's
AI chatbots are expected to replace 20-30% of customer service agents by 2026, according to Gartner. Despite the potential savings and efficiency, AI customer service has seen limited adoption. AdvertisementGen Z hates talking on the phone, so companies like the $9.7 billion buy-now, pay-later giant Affirm are betting big on AI-powered chatbots. AI customer service hasn't been a panacea for all businesses, though. People tricked and hacked a car dealership's customer service AI in December, and in January, a UK mail service's bot swore at a customer.
Persons: , Max Levchin, We've, Levchin, chatbots, that's, Deb Cupp, Mihir Shukla, hasn't Organizations: Gartner, Service, PayPal, Tech, Microsoft Locations: Davos
The summer travel season starts in just a few weeks, but if you are looking for software that goes beyond simply booking flights and hotels, you’re in luck. Search engines enhanced by artificial intelligence can help with your research and outline full itineraries. Travel AgentGeneral-purpose A.I.-powered search tools and chatbots like Google’s Gemini spin up a list of things to do on your vacation when asked, but A.I. bots that are fine-tuned for travel queries are often more comprehensive. These bots scout destinations, plan itineraries, search for accommodations and flights, map out road trips and do more — grabbing a lot of information at once and saving you all that time-consuming web trawling.
Russia has faced waves of sanctions from the UK and other Western nations since launching its full invasion of Ukraine in February 2022, though President Vladimir Putin has sought to downplay their significance. British Foreign Secretary David Cameron described the new measures as an “unequivocal message to the Russian state” that “their actions will not go unanswered.”“Since the illegal invasion of Ukraine, Russia’s attempts to undermine UK and European security have become increasingly brazen,” Cameron said. Moscow has in the past sought to sanction Western individuals in tit-for-tat moves, barring dozens of British figures from entering the country after a previous wave of measures from London last year. “In the coming days, we should expect accusations of Russophobia, conspiracy theories and hysteria from the Russian government,” Cleverly said as he detailed the measures in Parliament on Wednesday. “This is not new, and the British people and the British government will not fall for it and will not be taken for fools by Putin’s bots, trolls and lackeys.”
Persons: James, attaché, , Seacox Heath, , Vladimir Putin, Putin, David Cameron, Russia’s, ” Cameron Organizations: London CNN, Moscow, Russian, Foreign Office, National Security, British, Locations: United Kingdom, Russian, Highgate, London, Sussex, England, Ukraine, Russia, Moscow, British
Both rappers released diss tracks that took blistering personal shots on Friday night. "He doesn't have the heart for the lying, disrespect, and animosity it requires to make an effective diss track," Pierre wrote. Later in the track, Drake references Cole's diss track and apology. At the end of the track, Lamar samples a 1994 Tupac interview to simulate a conversation between the two rappers. "6:16 in LA" also parodies Drake's song titles, which often feature location names and timestamps.
Persons: Kendrick Lamar, Drake's, Drake, , Lamar's fiancée Whitney Alford, Lamar, Aubrey Drake Graham —, Lamar dissed Drake, J, Cole, Rick Ross, Cole —, Taylor, Joseph Okpako, WireImage Lamar, Jermaine Cole, Big, Wale, Pusha, Meek Millz, Big Sean, Jay, Tyler, Mac Miller, Kunta, Lamar hasn't, Meek, Getty, Tim Mosenfelder, Aubrey, Muhammad Ali, Michael Jackson, Jackson, Prince, Mike Jack, Prince . Prince, , rics, Organizations: Metro Boomin, Service, Future, Metro, HBO, Drake, Wireless, Lamar, Big, Rocky, Rap Locations: Drake's, Lamar, LA, Florida
Read preview404 Media has been pulling the thread of the great mystery of "What the heck is going on with all this AI image spam on Facebook?" Finally, Jason Koebler presents his theory of what all this AI engagement bait spam means:I think we should not view Facebook's AI spam through the lens of the "Dead Internet." The platform has become something worse than bots talking to bots. It is bots talking to bots, bots talking to bots at the direction of humans, humans talking to humans, humans talking to bots, humans arguing about a fake thing made by a bot, humans talking to no one without knowing it, hijacked human accounts turned into bots, humans worried that the other humans they're talking to are bots, hybrid human/bot accounts, the end of a shared reality, and, at the center of all of this: One of the most valuable companies on the planet enabling this shitshow because its human executives and shareholders have too much money riding on the mass adoption of a reality-breaking technology to do anything about it. AdvertisementI have a few theories about why Facebook is (for now) allowing this kind of AI image spam:
Persons: , they've, Jason Koebler, I'm Organizations: Service, Business, Facebook
A Russian zoo said it sent two peacocks to those fighting in Ukraine. AdvertisementA Russian zoo said it sent two peacocks to Ukraine with the aim of inspiring Russian troops fighting there — but then deleted its post after people mocked Russian President Vladimir Putin in the comments, according to reports. He added that an aviary was being built for the birds, according to Ukrainian outlet Pravda's reporting. The zoo later deleted its announcement post, according to The Daily Beast and Pravda. Putin has also put in place a law that effectively criminalizes any reference to the fighting in Ukraine being a "war" or "invasion."
Persons: Putin, , Vladimir Putin, It's Organizations: Service, Lipetsk Zoo, VK, Daily, Pravda Locations: Russian, Ukraine, Lipetsk, Russia, Ukrainian
He also expects more go-getters will feel pressed to do the same as AI bores deeper into the workplace. Of course, if people need to oversee AI bots at all hours, workers could take on babysitting duty at different times of the day. But as he sees how AI will change how humans work, "people are going to get more and more tired — and busier," Gill said. Looking for a payoffNot everyone thinks AI will quash dreams of a four-day workweek. Whelehan said that, ultimately, management will decide whether AI will lead to job losses or enable a four-day workweek.
Persons: , Binny Gill, Gill, Steve Cohen, Emily Rose McRae, McRae, Simon Johnson, Johnson, Alexey Korotich, Korotich, Dale Whelehan, Whelehan, Kognitos Organizations: Service, Business, New York Mets, Gartner, Massachusetts Institute of Technology, International Monetary Fund
Discord banned accounts tied to Spy.Pet, a website known for mining and selling millions of users' messages. Spy.Pet used bots to scrape data from 14,000 servers, affecting nearly 620 million Discord users. Related storiesThe site used bots to scrape users messages and other data from 14,000 Discord servers. AdvertisementIn all, the bots collected data from nearly 620 million Discord users, according to Kotaku. Following the report, Discord announced that it has banned several accounts related to the site after an investigation.
Persons: , Jason Citron, Citron Organizations: Service, Media, PC Gamer Locations: Spy.Pet
Brown sophomore Alex Eisler has a lucrative side hustle selling restaurant reservations. He vends them on nascent platform Appointment Trader. AdvertisementEisler told Business Insider the most expensive reservation he's ever sold was $1,358 at an omakase restaurant in Boston. Appointment Trader is just one platform helping to turn reservation-selling into a cottage industry of sorts. "It's bad for business," Eric Ripert, chef and co-owner of famed French seafood restaurant Le Bernardin, told The New Yorker.
Persons: Brown, Alex Eisler, Eisler, , Eisler —, he's, Prime, Carbone, Insider's Linette Lopez, Tock —, Eric Ripert, Bernardin Organizations: Service, Brown University, American Express, Business, Yorker, Bloomberg, New Locations: Boston, New York City
Landing a tech job on Wall Street has never been simple, but it's even less so today. But widespread layoffs in the tech sector have created a "glut of supply" of "mediocre talent," recruiters told Business Insider. That's not stopping Wall Street firms from tapping external recruiters to find technologists. Given the private nature of their work, recruiters usually keep their client list and searches close to the vest. For that reason, the specific clients most of these recruiters work with are not named.
Persons: we've, Ben Hodzic, Selby Jennings, Wall
In the last few days, you may have noticed something new inside Meta’s apps, including Instagram, Messenger and WhatsApp: an artificially intelligent chatbot. This is Meta’s response to OpenAI’s ChatGPT, the chatbot that upended the tech industry in 2022, and similar bots including Google’s Gemini and Microsoft’s Bing AI. The Meta bot’s image generator also competes with A.I. Unlike other chatbots and image generators, Meta’s A.I. assistant is a free tool baked into apps that billions of people use every day, making it the most aggressive push yet from a big tech company to bring this flavor of artificial intelligence — known as generative A.I.
Persons: , OpenAI’s ChatGPT, Bing, A.I, Organizations: corgi, Meta Locations: New York, San Francisco
Without better data to understand the health of increasingly stressed waterways, the fight to save these most precious of resources will be ineffective, says Simeon Pieterkosky, co-founder of the technology company Aquaai. The technology could also find a use in the Middle East, a region that is battling water scarcity. Aquaai co-founder and CEO Liane Thompson. Aquaai is currently upgrading its underwater drones and is in discussions with various government agencies about trials to put the newest version to work. There are a smattering of other agencies and companies developing underwater drones for a variety of purposes.
Persons: Simeon Pieterkosky, , Aquaai, Pieterkosky, Liane Thompson, Aquaai Thompson, Thompson, Robert C, Brears, Organizations: CNN, United Arab, Abu Locations: California, Norway, East, North Africa, Thompson, Abu Dhabi, United Arab Emirates, Abu Dhabi’s, Beijing
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