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☆ Boeing 737 Max: FAA says workers pressured to put speed over quality
▼ + stars: | 2024-09-25 | by ( Pete Muntean | ) edition.cnn.com time to read: +3 min

Washington CNN —Boeing factory workers felt pressured to prioritize production speed over quality and said they did not receive enough training to properly perform their jobs, according to the results of a special investigation by the Federal Aviation Administration (FAA) published Wednesday. In January, a door plug blew off a 737 Max operated by Alaska Airlines shortly after takeoff. One of the more egregious examples, according to the audit, was a Boeing mechanic who used an improvised measuring device to check gaps between components. But there is still much work to be done on fixing Boeing’s safety culture, he said. “I think the safety culture change is going to be a long-term project,” Whitaker said.

Persons: Max, Mike Whitaker, ”, Whitaker, “, ” Whitaker Organizations: Washington CNN — Boeing, Federal Aviation Administration, Alaska Airlines, Boeing, Senate, Investigations, FAA, CNN, House Locations: Renton, Washington

☆ Boeing’s new CEO is already making an overdue change his first day on the job
▼ + stars: | 2024-08-08 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

New York CNN —Today is Kelly Ortberg’s first day as CEO of Boeing. The new CEO said in a memo to staff Thursday that he decided to work 2,300 miles from the company’s current corporate offices in Arlington, Virginia, to help restore trust in the company’s commercial aircraft business. A Boeing 737 MAX aircraft is shown on the assembly line at the Boeing facility in Renton, Washington. The company said it had no comment whether it is considering moving its entire headquarters back to Seattle along with Ortberg. Boeing executives admitted there they still don’t know how the plane in the door plug blowout left Boeing’s Renton, Washington factory without the four bolts needed to keep the door plug in place.

Persons: Kelly Ortberg’s, He’s, –, Ortberg, ” Ortberg, “, he’d, Jennifer Buchanan, Richard Aboulafia, ”, he’s, Max, Jennifer Homendy Organizations: New, New York CNN, Boeing, Puget Sound, Seattle Times, AP, Max, Alaska Airlines, ” Boeing, Federal Aviation Administration, National Transportation Safety Board, Alaska Locations: New York, Seattle, Chicago, Arlington , Virginia, Renton , Washington, Boeing’s Renton , Washington

Members of the main U.S. transportation regulator grilled Boeing executives Wednesday over the company’s workplace safety culture and allegations of retaliation linked to two employees who were sidelined over a January mishap involving a Boeing 737 Max 9 in which a door plug detached mid-flight. A preliminary report found that four bolts intended to secure the door plug had been missing when the accident occurred. The workers were placed in a different building where Boeing builds wings, which the NTSB said in a report workers refer to as “Boeing prison,” Homendy said at Tuesday’s hearing. Boeing is working on plug sensor changes that will not allow the door plug to fully close if there are any issues until it is firmly secured. Boeing committed under oath to work with the NTSB without interference on a safety culture survey of Boeing employees.

Persons: Jennifer Homendy, Hector Silva, ” Homendy, ‘, ” Silva, “, Silva, Sabrina Woods, “ Bolts, ” Woods, Boeing execs, Homendy, you’re, Elizabeth Lund, Boeing’s, Lund, Kelly Ortberg Organizations: Boeing, National Transportation Safety Board, ‘ Boeing, Alaska Airlines Locations: U.S, Portland , Oregon, Ontario , California, Boeing’s Renton , Washington

☆ Boeing’s plan to fix the company could suggest major changes
▼ + stars: | 2024-05-30 | by ( Gregory Wallace | ) edition.cnn.com time to read: +3 min

It is unclear if Boeing will actually release its plans to the public; FAA chief Mike Whitaker is slated to speak about the Boeing plan later on Thursday. The plan is seen as a crucial step to rebuilding the safety culture and practices of the nation’s single largest exporter. Whitaker ordered the plan from Boeing after reviewing the findings of FAA auditors who visited the company’s 737 Max assembly line. The auditors were deployed in response to the January 5 door plug blowout on Alaska Airlines flight 1282, a months-old Max. The plan may be one of Boeing’s last major milestones under Calhoun, who announced in the wake of the blowout he would join other senior managers in leaving the company this year.

Persons: Dave Calhoun, Mike Whitaker, Dave Calhoun –, Whitaker, Max, Calhoun, ”, – Organizations: Washington CNN — Aircraft, Boeing, Federal Aviation Administration, FAA, CNN, Max, Alaska Airlines, National Transportation Safety Board Locations: Renton , Washington, Wichita , Kansas, Boeing’s Renton

☆ Boeing is unable to provide key information in door plug blowout investigation, NTSB chair says
▼ + stars: | 2024-03-13 | by ( Gregory Wallace | ) edition.cnn.com time to read: +3 min

CNN —Investigators probing the Boeing 737 Max blowout say their investigation is being held back by Boeing’s lack of a paper trail for key work. Boeing recently said it has searched for records but believes its employees did not document the work. The letter noted that Boeing has also been unable to provide security footage of the September 2023 work, which included removing and reinstalling the door plug. Boeing told CNN that 30-day record retention policy for security camera footage is standard practice. The letter revealed that the NTSB’s first request to Boeing for relevant employees’ names came on January 9 — four days after the mid-flight incident.

Persons: Jennifer Homendy, Homendy, ”, “ Organizations: CNN, Boeing, Max, National Transportation Safety Board, Alaska Airlines, Senate, NTSB, ” NTSB, Transportation Safety Board, Alaska Airlines Flight, Getty, ” Boeing Locations: Boeing’s Renton , Washington, Boeing’s, Portland , Oregon, Ontario , California

☆ Boeing Reinstalled Panel That Later Blew Out of 737 Max Jet
▼ + stars: | 2024-01-24 | by ( Sydney Ember | Mark Walker | ) www.nytimes.com time to read: +1 min

Nearly three weeks after a hole blew open on a Boeing 737 Max 9 during an Alaska Airlines flight, terrifying passengers, new details about the jet’s production are intensifying scrutiny of Boeing’s quality-control practices. About a month before the Max 9 was delivered to Alaska Airlines in October, workers at Boeing’s factory in Renton, Wash., opened and later reinstalled the panel that would blow off the plane’s body, according to a person familiar with the matter. The employees opened the panel, known as a door plug, because work needed to be done to its rivets — which are often used to join and secure parts on planes — said the person, who asked for anonymity because the person isn’t authorized to speak publicly while the National Transportation Safety Board conducts an investigation. The request to open the plug came from employees of Spirit AeroSystems, a supplier that makes the body for the 737 Max in Wichita, Kan. After Boeing employees complied, Spirit employees who are based at Boeing’s Renton factory repaired the rivets. Boeing employees then reinstalled the door.

Persons: Max, — Organizations: Boeing, Max, Alaska Airlines, National Transportation, Spirit Locations: Boeing’s, Renton, Wash, Wichita, Kan

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