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New York CNN —Self-checkout kiosks are invading several chains, like Target and Kroger. In a recent company released podcast, Trader Joe’s President Jon Basalone said a rumor that the quirky grocery chain was adding them was as “false as false can be.” He added: “We believe in people. Ignoring the trendsNot jumping on the self-checkout trend isn’t the only thing that Trader Joe’s has ignored despite their competitors doing it. But Trader Joe’s stores are already overcrowded since the chain squeezes a limited number of items into small stores, many on city street corners. Additional people inside stores or cars in parking lots could make Trader Joe’s unbearable and adding curbside pickup would also be difficult to implement for these reasons.
Persons: New York CNN —, Jon Basalone, We’re, ” Basalone, , , Bryan Palbaum interjected, ” Palbaum, Basalone, they’d, Sylvain Charlebois, it’s, Joe’s, Matt Sloan Organizations: New, New York CNN, Target, Kroger, Agri, Food, Dalhousie University, CNN Locations: New York, Nova Scotia
The executives also tried to dispel a rumor that Trader Joe's trains employees to flirt with customers. But Trader Joe's is avoiding the option, one of its top executives said in an episode of the company's podcast. Basalone and Palbaum also tried to debunk another rumor: That Trader Joe's employees are trained to flirt with customers. Instagram and TikTok are filled with posts about Trader Joe's flirty cashiers. It might not be flirting, but Trader Joe's cashiers are certainly famous for asking customers about their day, their favorite foods, and other small-talk topics.
Persons: Joe's, isn't, Jon Basalone, That's, Basalone, We're, couldn't, Bryan Palbaum, Palbaum, Dan Bane, they're, niceness Organizations: Service, Target, Safeway Locations: Wall, Silicon, Tennessee, California
Trader Joe's CEO Dan Bane will retire in July, the grocery store chain said on Monday. "I take great pride that together we have made Trader Joe's the best grocery store in America," Bane said, according to Trader Joe's. With Bane's retirement will come the promotion of Bryan Palbaum to Chairman and CEO and Jon Basalone to Vice CEO, Trader Joe's said. Under Bane, Trader Joe's stuck to a leaner operating strategy than most other US grocery stores. California-based Trader Joe's is owned by the same family who owns Aldi Nord, a German chain of discount grocery stores.
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